Empire East
1445 Richmond Ave, Staten Island
(718) 983-1111
Recent Reviews
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Always fresh!! Always professional!!! always fast delivery. 5stars always. he very best!!
Atmosphere: 5
Food: 5
Service: 5
Best Chinese food I’ve tried in Staten
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Sesame Chicken
It’s a rubbish restaurant. The food is expensive and tastes bad. The service is rubbish. Please don’t eat there.
This is a rubbish restaurant. The food is expensive and tastes terrible. The service is rubbish. Don't eat there.
Atmosphere: 1
Food: 1
Service: 1
Their food is pretty good. However, it's very inconvenient when ordering online for delivery for two reasons. One, they do not accept credit card. I would definitely order much more frequent if they do.
Secondly, they always charge more than the price shown online when they arrive, every single time, this is false advertising and it's annoying especially it's cash only.
Food: 4
Service: 3
I visited your restaurant yesterday and ordered two all-day combos (sesame chicken and General Tso's chicken), shrimp fried wontons, a side of mixed vegetables (sauce on the side), and a seltzer. The total came to $66, which was much higher than expected. After reviewing the receipt, I noticed that the shrimp wonton appetizer was $14.95, and I was charged an additional $1.50 for each extra sauce. I also upgraded my combos to chicken fried rice and vegetable fried rice instead of pork.
Unfortunately, the food was inedible. The chicken tasted like it was fried in old oil, and some pieces, although white, tasted like old meat. I’ve eaten here once before and had a decent experience, which is why I returned. However, this time my family refused to eat the food and even asked me to get a refund, which I might consider doing.
The only positive aspect of my visit was the friendly service from the woman who took my order. I’m sharing this feedback in the hope that it will lead to improvements, as I’m now reconsidering whether to return or leave a review to inform others.
Atmosphere: 3
Food: 1
Service: 3
I've been searching for a good chinese restaurant since I've moved to Staten Island. Empire East is the only good place I've found. The food is hot, fresh, and tastes great! And they have homemade traditional hot mustard! Those little packets are bunk...
Atmosphere: 5
Food: 5
Service: 5
Worst service lately idk why I continue to order from here today was the last time I will ever get from here they forgot half my stuff and on top of that the driver is trying to tell me how much I should tip him
Atmosphere: 1
Food: 3
Service: 1
The person who picked up the phone was very very rude. If you act like this you will loose business. She is in a hurry to keep the phone done.
Atmosphere: 2
Food: 3
Service: 1
So tasty dishes and delicious foods. Comfortable place to enjoy with family and friends.
Vegetarian options: One of the best is the mix of vegetables and mushrooms.
Kid-friendliness: Friendly place for kids.
Wheelchair accessibility: Easy to get in and comfortable to stay anywhere. And very friendly, too.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Rice, Lunch Special Comes with Soup, Vegetable Dumpling, Shrimp with Broccoli, Lo Mein, Shredded Chicken with Garlic Sauce, Sweet & Sour Chicken, Roast Pork Noodle Soup, Chicken Chow Mein, Wonton in Egg Drop Soup, Shrimp with Mixed Vegetables, Noodle Soup, Wonton Soup, Sesame Chicken, Boneless Ribs, Pineapple Fried Rice, Roast Pork, Fried Chicken, Shrimp Dumpling, Orange Chicken
My food was very bland when I went there, but some people need/ like that. My mother in law loves this place. They are pretty quick and have brown rice option. It's always clean and it's spacious.
Vegetarian options: You can clearly remove meat or any other items from dishes you desire.
Atmosphere: 5
Food: 3
Service: 4
Restaurantji Recommends
The food was not as good like it used to be.The last few years the food quality is low . I’m
Empire east
Always a go-to with large portions of delicious food with fast service on call-ins.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Noodle Soup, Shrimp Dumpling
Now they are charging credit card fees, and their lunch menu is overpriced, but a significant portion.
Atmosphere: 4
Food: 3
Service: 4
This place used to be so much better not sure when it fell off but there are much better options for Chinese in the area.
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