Golden Star
2110 Clove Rd, Staten Island
(718) 878-6038
Recent Reviews
They are completely rude over the phone while taking orders. I’ve never felt so rudely rushed over the phone that I had to decline my order. I totally understand the restaurant business (I was a restaurant manager for 10yrs) though they need to reconfigure who can take the calls so it supports there ordering business. **Proper training is required **
The food is lousy now!! chicken and broccoli from there used to have this gourmet taste now its watery and very basic. Chicken wings were clearly re-cooked they were dry and had a nasty burnt taste. Fried rice just meat no veg and bland. Crab rangoon old and fishy tasting... they used to be the best in my delivery area and this was our last try with them, thru the last couple of years, Food is subpar and a waste of money
I been ordering from here a long time and never in my life had a problem with this place but after today there is a bit problems almost took a hour to get my food for 2 things and after I ask how much they still me it's 15 something after telling me it was 12 something I wouldn't have no problems with that I didn't care but the way the delivery driver was talking to me was the most disrespectful thing I have heard talking to a 17 year old and after today I will be no longer ordering from here again till I get an apology I will not recommend to come here
I Ordered the first time and they got my order wrong. They had to comeback to deliver me the food they forgot which was the Chicken Mei Fun. I should’ve never called back for the chicken Mei fun because it’s bland and it’s just wet noodles and has a weird after taste. However, the basic porkfried rice and chicken and broccoli is good. This place is good if you want basic Chinese food.
This is the 0NLY chinese restaurant on the island that me & my family eat at😋 We have tried many others as we live on the other side of the island where golden star does not deliver due to distance & are ALWAYS disappointed as NONE of them compare to golden star😒They are all more expensive but the quality & taste are ðŸ˜
I was deeply disappointed last time when I ordered my food and I was called a stupid Nigger over the phone. Even though I proceeded to order the food when it came I noticed that I only received three wings instead of four. My brother had ordered pork fried rice with general Tso's chicken. Unfortunately when the food got here the chicken had like a very squishy texture like a rat. In addition, there was a black dot like an eyeball. If you are reading this, DO NOT EAT HERE!!! I got food poisoning and the workers are very rude. Please take this serious.
Someone please all the IRS and the Dept of consumer affairs on these interlopers. They don’t take credit cards , they don’t give receipts . Only CASH !!!! They are rude and their food is no better than any other Chineese take out place. I once asked for a Reciept and they had the nerve to make me wait while they wrote one out on a reciept pad in chineese. I said what the hell is this ?? Give me a reciept in English so that I know what I am paying for !!! I don’t go there any more for fear or them spitting in my food . I don’t trust those people !!!
I don't like when ignorant people say, "The meat was questionable. It might be cat meat!" Really? So you're an expert on cat meat? That said, the food is excellent, the service is professional, but the only problem I have with them is that they need to brush up on their communication skills. I sometimes have to repeat myself as far as my address is concerned. What this restaurant needs is Caller ID, where the telephone number has to match an address. I mean, just about any professional restaurant business has a system where you call, the Caller ID displays the number and they automatically know where to deliver. It's a cheap and easy way to improve your business because the food is good. Now, you need to make a few improvements and rake in those five star reviews.
I don't like when ignorant people say, "The meat was questionable. It might be cat meat!" Really? So you're an expert on cat meat? That said, the food is excellent, the service is professional, but the only problem I have with them is that they need to brush up on their communication skills. I sometimes have to repeat myself as far as my address is concerned. What this restaurant needs is Caller ID, where the telephone number has to match an address. I mean, just about any professional restaurant business has a system where you call, the Caller ID displays the number and they automatically know where to deliver. It's a cheap and easy way to improve your business because the food is good. Now, you need to make a few improvements and rake in those five star reviews.
Used to be our favorite when my 11year old went to pay and get the food from the driver the driver asked for a tip and when my son didn't the driver started yelling at him next came the beef sticks that used to be huge chunks of marinated beef were dehydrated dried and the width of my pinky the fried fish must've been old they were very fishy tasting the beef and the shrimp lo mein noodles were over cooked and had barely a handful of bok choy no other veg and the large sizes ordered had a small amount of meat and shrimp fried dumplings were good so were the shrimp rolls. Smh when I called they wouldn't replace or do anything but they will tell the owner about scaring my kid... $40 wasted and will never go back they must be under new management because they're nothing like they used to be
I've been ordering from here for 3 years,on the average once every 2 or 3 months. Well I'm sorry to report my most recent experience showed a definite downward trend in the quality of both service and food. The restaurant opens at noon on Sundays, and I called at 12:05pm to order. No answer. OK, it was a rainy day maybe they are running a bit late. Call back at 12:15, then 12:20, nothing. Starting to wonder if they closed down. I begin perusing other Chinese menus when they call me back at 12:25. They got in late, fine. It happens. I place my order and 40 minutes later no food. They say the driver is on his way. Another 20 minutes and it finally arrives - and is lukewarm at best. Not only that, but it is not nearly as tasty as in the past. The fried scallops were mushy and tasted like they had been frozen and microwaved. Despite only finishing half the food, I ended up with a somewhat queasy stomach (the stray cats ate well the next day). Every place has the occasional off day, but I think it time to sample other locations in my area.
Man I'm damn near tired of people practically yelling at me over the phone because they don't understand me. Im HAPPY to say it slower and spell things out DO NOT yell at me to do so! This man literally screaming at me for a zip code but pronouncing it all kinds of wrong. Will come back when I get my food to update...
This is the best Chinese food I've had, and I am comparing to places even when I lived in Queens and Brooklyn. The boneless spare ribs are my go to and they are always tender. The fried chicken is crispy and not over cooked. The fried rice taste fresh and not like it has been sitting for hours. The awesome thing is it never taste oily and I feel pretty decent after .
Rob Thomas said it best "It was a hot one, like seven inches from the mid day son," and my manager worked hard. I decided to treat and get us some Chinese food. Mid you we didn't go there so this review is only covering service and food. When I called to order the people were super friendly. Some other people wanted food so we added on the order. With a order that large I figured it would take time. It didn't! They came fairly quick. The delivery guy was also nice so we tipped him well. The food was hot so I know it wasn't sitting and it looked fresh. But know the taste test would begin, was the food good. I couldn't believe how good the chicken was, I truly enjoyed it. The Lo Mien was good but I felt it needed more shrimp. I'm not complaining, they give you a lot of food and it taste amazing, I just want at least 10 pieces of shrimp and not 4 of them. I can say it's a place a can get use to going to. Next time I will go myself and get more pictures and also see if I could possibly get more shrimp.
This take out restaurant should be closed down it is filthy inside.the owners and workers are not nice to there customers I recommend not to order from this restaurant at all. I rate this dump a - 5 stars