They gave me the burnt food I went and I complained and they made it the same again ??????
Atmosphere: 1
Food: 1
Service: 1
Emilyann Harris
Never !!!! And I repeat never order from them!! They will hold ur food hostage if you don’t leave a tip before hand!
Atmosphere: 1
Food: 1
Service: 1
daniel jacobs
Nasty people. Nasty food.
Atmosphere: 1
Food: 1
Service: 1
Zoey Mcglyn
This place has pretty good food however it’s so hard to get passed the NASTY animal they have answering the phones. She is so rude and doesn’t even say hello when she picks up then screams at u to start ordering… unreal and as a long time employee in the restaurant business, I believe this place would be top on the south shore if they got simply hired a half decent phone person. I guarantee she has done nothing but make this place go down hill fast. It’s 2023 customer service is everything get it together
Atmosphere: 1
Food: 4
Service: 1
Kim
We love Happy Fortune in Rossville! The food is delicious, prices reasonable and all staff are so nice. This is the only Chinese restaurant we will go to in the area.
Atmosphere: 5
Food: 5
Service: 5
John Kubinski
My family's favorite Chinese takeout place on the island. Have been eating there for years. Great food, great
Food: 4
Service: 4
Lex Y
I call the old lady that I need extra white rice but she didn’t give me and I pay the extra money for it.. the beef was so hard and the sauce is like water….
Atmosphere: 1
Food: 1
Service: 1
Anna Sobol
Probably one of the worst services I've ever received. They close at 10:30 and I was told to order before 10:15 so they have time to make the food. The lady at the front was extremely rude to me and was cursing at me in Chinese because I didn't have enough cash and told her I will be back and get my debit card from my car. She also kept rushing me to decide what I wanted to order, let alone this was around 9:40 about and again I was told to order before 10:15.
Yess Chi
I call the old lady that I need extra white rice but she didn’t give me and I pay the extra money for it.. the beef was so hard and the sauce is like water….
Gisela Lopez
Worst Service Ever- will not return because of the attitude received by the older woman that answers the phone.
The older woman that answers the phone and works the front counter has the worst attitude. She is beyond rude and acts like taking your order is an inconvenience.This is not the first time she has been nasty to my family and I. Sadly, this is the best Chinese food in the neighborhood but her attitude has driven us away. We will never order from Happy Fortune again- If this is person that is chosen to be the face of the business, they need to reevaluate every business decision they have made because i guarantee that we are not the only customers driven away by her rotten attitude.
Atmosphere: 2
Food: 3
Service: 1
Jessica Ann
There is nasty older women who works at the front and answers the phone.I am very tired of her attitude. If she doesn’t want to work then she shouldn’t work.Every time I come in or call for a delivery she always snaps, gets nasty or it a problem.I hate when I order bc I know I will be dealing with her.Like I’m doing her a favor and ordering food from the restaurant.Wish she would retire.Honestly will be taking my business to Woodrow and other restaurants.Not a pleasant atmosphere with her around.
Atmosphere: 3
Food: 3
Service: 1
Mat E
They aren’t as good anymore. They were very good when they first opened now everything tastes old like they use old oil to fry and old food. Very disappointing, thought we finally had a good Chinese restaurant on the south
Atmosphere: 1
Food: 1
Service: 1
Evan Sanz
They aren’t as good anymore. They were very good when they first opened now everything tastes old like they use old oil to fry and old food. Very disappointing, thought we finally had a good Chinese restaurant on the south
Farina Family
I ordered crab racoon for my son, and have eaten them here before but this time they were made differently, looked like mash potatoes. They were terrible and my picky son had no dinner because of this. When I called the place the lady rushed me off the phone saying cream cheese is different. It definitely wasn't cream cheese and she didn't do anything to make it right. Horrible. Never order there again!
They gave me the burnt food I went and I complained and they made it the same again ??????
Atmosphere: 1
Food: 1
Service: 1
Never !!!! And I repeat never order from them!! They will hold ur food hostage if you don’t leave a tip before hand!
Atmosphere: 1
Food: 1
Service: 1
Nasty people. Nasty food.
Atmosphere: 1
Food: 1
Service: 1
This place has pretty good food however it’s so hard to get passed the NASTY animal they have answering the phones. She is so rude and doesn’t even say hello when she picks up then screams at u to start ordering… unreal and as a long time employee in the restaurant business, I believe this place would be top on the south shore if they got simply hired a half decent phone person. I guarantee she has done nothing but make this place go down hill fast. It’s 2023 customer service is everything get it together
Atmosphere: 1
Food: 4
Service: 1
We love Happy Fortune in Rossville! The food is delicious, prices reasonable and all staff are so nice. This is the only Chinese restaurant we will go to in the area.
Atmosphere: 5
Food: 5
Service: 5
My family's favorite Chinese takeout place on the island. Have been eating there for years. Great food, great
Food: 4
Service: 4
I call the old lady that I need extra white rice but she didn’t give me and I pay the extra money for it.. the beef was so hard and the sauce is like water….
Atmosphere: 1
Food: 1
Service: 1
Probably one of the worst services I've ever received. They close at 10:30 and I was told to order before 10:15 so they have time to make the food. The lady at the front was extremely rude to me and was cursing at me in Chinese because I didn't have enough cash and told her I will be back and get my debit card from my car. She also kept rushing me to decide what I wanted to order, let alone this was around 9:40 about and again I was told to order before 10:15.
I call the old lady that I need extra white rice but she didn’t give me and I pay the extra money for it.. the beef was so hard and the sauce is like water….
Worst Service Ever- will not return because of the attitude received by the older woman that answers the phone.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
The older woman that answers the phone and works the front counter has the worst attitude. She is beyond rude and acts like taking your order is an inconvenience.This is not the first time she has been nasty to my family and I. Sadly, this is the best Chinese food in the neighborhood but her attitude has driven us away. We will never order from Happy Fortune again- If this is person that is chosen to be the face of the business, they need to reevaluate every business decision they have made because i guarantee that we are not the only customers driven away by her rotten attitude.
Atmosphere: 2
Food: 3
Service: 1
There is nasty older women who works at the front and answers the phone.I am very tired of her attitude. If she doesn’t want to work then she shouldn’t work.Every time I come in or call for a delivery she always snaps, gets nasty or it a problem.I hate when I order bc I know I will be dealing with her.Like I’m doing her a favor and ordering food from the restaurant.Wish she would retire.Honestly will be taking my business to Woodrow and other restaurants.Not a pleasant atmosphere with her around.
Atmosphere: 3
Food: 3
Service: 1
They aren’t as good anymore. They were very good when they first opened now everything tastes old like they use old oil to fry and old food. Very disappointing, thought we finally had a good Chinese restaurant on the south
Atmosphere: 1
Food: 1
Service: 1
They aren’t as good anymore. They were very good when they first opened now everything tastes old like they use old oil to fry and old food. Very disappointing, thought we finally had a good Chinese restaurant on the south
I ordered crab racoon for my son, and have eaten them here before but this time they were made differently, looked like mash potatoes. They were terrible and my picky son had no dinner because of this. When I called the place the lady rushed me off the phone saying cream cheese is different. It definitely wasn't cream cheese and she didn't do anything to make it right. Horrible. Never order there again!