This kfc does something wrong alsways wether your there or order I ordered original they send crispy smfh
Atmosphere: 1
Food: 1
Service: 1
Daniel
This place is absolutely horrible. They are dirty rude and they eat while making peoples food. Do better.
Leonard Khotimsky
I didn't take any food. For 2 small pieces of chicken- $6.00 Are you out of your mind?
Capt. Bryan E. Cooper
I told the lady behind the counter if she worked for me, I would fire her because I have never been in this KFC before and she just did not like her job, did not like being at work, or just didn’t like dealing with people. This is one of probably five or maybe six at the most bad reviews I’ve ever written for anyone or any business. Hopefully the food is good.
Service: 1
M Lopez
I rarely bash an establishment but, this one is the winner of the “lacking in every dept. Award” . This place is Horrible , slow, and lacking in basic communication skills . There were only 3 people on line and 1 uber guy waiting. They managed to make it a 25 min wait , all while the line built up to 8-9 people now. I was yelled at by a clueless lil manager lady, for asking for an update and for pointing out that there was no control over the customer line. People were skipping each other in frustration of the managements inability to get it straight. They were saying This had happened countless times . The workers in back were clueless and seemed to only care about who was complaining, rather than working on the orders. They kept naming me and 2 others by name (I ordered via app and assume they did too)! This obviously made me weary enough to where I cancelled my order, put a complaint in, and made sure I was refunded! they all stared as my food finally was served and I was sure my food was tampered with! If it wasn’t, that’s up to the universe to sort out but, either way that’s what happens when your not ensuring a customer’s comfort level. I definitely felt like I should have matched their energy but, I chose the diplomatic route. All in all, I was refunded!
Atmosphere: 1
Food: 2
Service: 1
Maria Adly
Staff has an attitude, the manager has an attitude and was not even helping. They hid in the kitchen and won’t even see the customers & first it was suppose to be a drive thru pickup order then I was told no come inside then I was told wait 8 minutes which it was not & I had to wait 35 minutes to get my pick up order which the app told me it was ready.
Atmosphere: 1
Service: 1
sakun fernando
Very Rude customer service. The old lady in drive thru is very rude .Can't even hear her from the mics when ordering.WILL NOT RECOMMEND ANYONE TO GOT THERE.very unsatisfied with service. Just went few hours ago,so if the manager or HR see this review please take some action on your employees,so u don't lose anymore business. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Atmosphere: 1
Food: 1
Service: 1
Jennifer Flores
Terrible! Atmosphere should be 0!
Atmosphere: 1
Dan Hui
The service is terrible. I placed an order on online at 6PM and arrived at 6:30 to pick it up because the app said the order was ready. When I arrived the restaurant, it was filled with people to pick up orders. There was only 3 people working. When I asked someone, I was told to wait. I waited till 7PM to get my order. If I didnt pay for the order already, I would have walked out. Avoid this KFC at all cost. I should have have went to Popeyes down the block but was craving KFC. I will never return to this restaurant. Now I know why all the KFCs are closed down. With service like this, it's gonna close down soon too!
Atmosphere: 1
Food: 3
Service: 1
Juan Rodriguez
Service is abysmal. Waited an extra 45 min for my order, even after the app said that it was ready. Only to have to go back and ask for the sauces that I paid for.
I’ve been to many kfcs and this is by far the worst. I preordered my food and still had to wait 20 minutes. They didn’t have my son’s juice so instead of offering to replace, they didn’t give me anything for him to drink (kids meal). I had to tell them to replace it. They also forgot the fries that came with the kids meal as well. I ended up making fries at home to complete his meal. Also they weren’t taking orders or picks ups through the drive through which was super inconvenient for not only us but also for other customers who had to wait for a response (there was no sign that the drive through was closed.) Finally, there was sauce all over the inside of my bag which made everything inside sticky. Will definitely stick with Popeyes for now on.
Atmosphere: 1
Food: 2
Service: 1
Rick FlaiR
Worst customer service you can ever experience!! Of course this is the only KFC on Staten Island ! SMH
Atmosphere: 1
Food: 1
Service: 1
Ricky McMurray
The workers are soo rood. Yeah they have a drive through but god forbid you try to use it they get nasty and tell you to come inside. Try to order food they try picking the sides for you. Talk about low hiring standards. Will never spend a dime there. And they should fore the night shift and get people with better attitude ill be filing a conplaint with corporate
Atmosphere: 1
Food: 2
Service: 1
Giselle Mitchell
Drive-thu always have communication issues. Very impatient.
mikeywow
The chicken was fresh and crispy and the mashed potatoes was excellent. Perfect amount of gravy. Bravo
This kfc does something wrong alsways wether your there or order I ordered original they send crispy smfh
Atmosphere: 1
Food: 1
Service: 1
This place is absolutely horrible. They are dirty rude and they eat while making peoples food. Do better.
I didn't take any food. For 2 small pieces of chicken- $6.00
Are you out of your mind?
I told the lady behind the counter if she worked for me, I would fire her because I have never been in this KFC before and she just did not like her job, did not like being at work, or just didn’t like dealing with people.
This is one of probably five or maybe six at the most bad reviews I’ve ever written for anyone or any business.
Hopefully the food is good.
Service: 1
I rarely bash an establishment but, this one is the winner of the “lacking in every dept. Award” . This place is Horrible , slow, and lacking in basic communication skills . There were only 3 people on line and 1 uber guy waiting. They managed to make it a 25 min wait , all while the line built up to 8-9 people now. I was yelled at by a clueless lil manager lady, for asking for an update and for pointing out that there was no control over the customer line. People were skipping each other in frustration of the managements inability to get it straight. They were saying This had happened countless times .
The workers in back were clueless and seemed to only care about who was complaining, rather than working on the orders. They kept naming me and 2 others by name (I ordered via app and assume they did too)! This obviously made me weary enough to where I cancelled my order, put a complaint in, and made sure I was refunded!
they all stared as my food finally was served and I was sure my food was tampered with! If it wasn’t, that’s up to the universe to sort out but, either way that’s what happens when your not ensuring a customer’s comfort level. I definitely felt like I should have matched their energy but, I chose the diplomatic route. All in all, I was refunded!
Atmosphere: 1
Food: 2
Service: 1
Staff has an attitude, the manager has an attitude and was not even helping. They hid in the kitchen and won’t even see the customers & first it was suppose to be a drive thru pickup order then I was told no come inside then I was told wait 8 minutes which it was not & I had to wait 35 minutes to get my pick up order which the app told me it was ready.
Atmosphere: 1
Service: 1
Very Rude customer service. The old lady in drive thru is very rude .Can't even hear her from the mics when ordering.WILL NOT RECOMMEND ANYONE TO GOT THERE.very unsatisfied with service. Just went few hours ago,so if the manager or HR see this review please take some action on your employees,so u don't lose anymore business. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Atmosphere: 1
Food: 1
Service: 1
Terrible! Atmosphere should be 0!
Atmosphere: 1
The service is terrible. I placed an order on online at 6PM and arrived at 6:30 to pick it up because the app said the order was ready. When I arrived the restaurant, it was filled with people to pick up orders. There was only 3 people working. When I asked someone, I was told to wait. I waited till 7PM to get my order. If I didnt pay for the order already, I would have walked out. Avoid this KFC at all cost. I should have have went to Popeyes down the block but was craving KFC. I will never return to this restaurant. Now I know why all the KFCs are closed down. With service like this, it's gonna close down soon too!
Atmosphere: 1
Food: 3
Service: 1
Service is abysmal. Waited an extra 45 min for my order, even after the app said that it was ready. Only to have to go back and ask for the sauces that I paid for.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I’ve been to many kfcs and this is by far the worst. I preordered my food and still had to wait 20 minutes. They didn’t have my son’s juice so instead of offering to replace, they didn’t give me anything for him to drink (kids meal). I had to tell them to replace it. They also forgot the fries that came with the kids meal as well. I ended up making fries at home to complete his meal. Also they weren’t taking orders or picks ups through the drive through which was super inconvenient for not only us but also for other customers who had to wait for a response (there was no sign that the drive through was closed.) Finally, there was sauce all over the inside of my bag which made everything inside sticky. Will definitely stick with Popeyes for now on.
Atmosphere: 1
Food: 2
Service: 1
Worst customer service you can ever experience!! Of course this is the only KFC on Staten Island ! SMH
Atmosphere: 1
Food: 1
Service: 1
The workers are soo rood. Yeah they have a drive through but god forbid you try to use it they get nasty and tell you to come inside. Try to order food they try picking the sides for you. Talk about low hiring standards. Will never spend a dime there. And they should fore the night shift and get people with better attitude ill be filing a conplaint with corporate
Atmosphere: 1
Food: 2
Service: 1
Drive-thu always have communication issues. Very impatient.
The chicken was fresh and crispy and the mashed potatoes was excellent. Perfect amount of gravy. Bravo
Atmosphere: 4
Food: 5
Service: 4
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