My boyfriend stopped at Krispy Kreme to pick up donuts for his family’s party. We were trying to use a $5 off promotion, but didn’t realize we needed the barcode ready at the window. When we pulled up, the employee immediately seemed impatient and told us we needed a barcode to scan.
Since we didn’t have it pulled up yet, my boyfriend quickly called his dad to get the code. While we were waiting (and with no cars behind us), the employee told us we had to either pull to the side or come back around because we were “running up her drive-thru time.” When my boyfriend pointed out that no one was behind us and asked if we could just wait, she responded very rudely and said she wasn’t going to sit there and wait for us to get a text message.
We completely understand that it was a busy Saturday, but there was no reason for the attitude. The situation could have been handled much more politely. The interaction felt unprofessional and unnecessary, which was disappointing.
Food: 2
Service: 1
liviomeepalage
Only reason I gave star is so I can put my experience here. I placed the order online and went there on 12/20/25 at 8.10am the guy on the shift told me that they do not have the stuff available with attitude. I was like you should have called or something to inform me. He make it sound like it was my fault that they are falsely putting item online that they do not have. No wonder this name is about to go bankrupt again when you hire people like this.
Atmosphere: 1
Food: 1
Service: 1
Henry Luo
Dear owner/management, Your employees are not at their stations, they’re out back fooling around. Check the cameras.
Atmosphere: 3
Food: 3
Service: 1
Maryam Atif
Freshly made
Atmosphere: 5
Food: 5
Service: 5
Glen Mosley
How can you not love these doughnuts The pumpkin spice and biscoff ones were great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Spice Doughnut
Yvene Yang
The cashier's service attitude is very bad. I spent money but I'm not happy.
Atmosphere: 1
Service: 1
aoleon christmon
I’m writing this review to express my disappointment with the service my family and I received at your store on 10/25/2025. We stopped by this morning to get doughnuts for our kids and placed our order through the drive-thru. While my husband was placing the order, the employee taking it named Ava interrupted and asked, “Are you ready to place your order now?” This made it clear that she hadn’t been listening, and her tone came across as very rude and dismissive. We ordered one dozen Original Glazed doughnuts and one dozen of the Halloween-themed doughnuts. When we arrived at the window, Ava only handed us the dozen glazed. My husband went inside to resolve the issue, but instead of helping, Ava whispered about the situation to a coworker, who then approached my husband and asked, “What do you want?” This employee was not a manager or anyone in a position to handle customer concerns. Both Ava and her coworker were extremely unprofessional and disrespectful. We only wanted our order corrected, but their attitude and behavior were unacceptable. Fortunately, we did speak with the manager on duty, who was very kind and promptly corrected the order. I truly appreciate their professionalism. However, I still feel it’s important to bring this attention to this situation. No paying customer should be treated in such a dismissive and disrespectful manner. I will also be following up with a call to corporate to ensure this matter is addressed appropriately.
Atmosphere: 1
Food: 3
Service: 1
Rachel Chaiken
Excellent customer service- very friendly, extremely helpful, and polite. Also, the store was clean and the service was fast!
As expected, my donut was good (they're always pretty good)- but I got a cup coffee for the first time (iced with cream, no sugar) and was stunned at how much I enjoyed it.
Better than McD and better than Duncan. I'd even take Krispy Kreme coffee over Starbucks- it's smoother and not as bitter....
For anyone who takes their coffee as seriously as I do- truly, KK serves a really, REALLY good cuppa..!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Iced Latte
Mali
09/29 national coffee day . I got yummy donut and coffee thank you
Atmosphere: 5
Food: 5
Service: 5
Soukaina Aaddi
Very friendly staff ! Thank you for the free coffee and donut “happy coffee day” . Feliccia and Rob who helped me today made my day with their smiles ! That’s what everyone needs at 8:30 Am thanks a bunch
They are sooo nice. I need a quiet spot to work and it was perfect. Good coffee and awesome donuts.
Atmosphere: 5
Food: 5
Service: 5
Tomas Kelvin
Terrible experience at Krispy Kreme. The employee Justin was rude and disrespectful, mixed up the order, and showed no regard for customers. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Eli Brown
Menu items are not available in this store, counter person is detached from reality and doesn’t understand simple order,, gave wrong items, and I haven’t noticed, until I got home… be aware!
Atmosphere: 1
Food: 5
Service: 1
Adel Amico
This offer for labor day buy any dozen u get 2th one for $2 its layer this branch so bad the guy working there are 2pm is so rode hw don't know how talk with customer and don't have any customer service background
Sha Greene
Drive through experience in the evening. I was disappointed that they didn't have any warm doughnuts.
My boyfriend stopped at Krispy Kreme to pick up donuts for his family’s party. We were trying to use a $5 off promotion, but didn’t realize we needed the barcode ready at the window. When we pulled up, the employee immediately seemed impatient and told us we needed a barcode to scan.
Since we didn’t have it pulled up yet, my boyfriend quickly called his dad to get the code. While we were waiting (and with no cars behind us), the employee told us we had to either pull to the side or come back around because we were “running up her drive-thru time.” When my boyfriend pointed out that no one was behind us and asked if we could just wait, she responded very rudely and said she wasn’t going to sit there and wait for us to get a text message.
We completely understand that it was a busy Saturday, but there was no reason for the attitude. The situation could have been handled much more politely. The interaction felt unprofessional and unnecessary, which was disappointing.
Food: 2
Service: 1
Only reason I gave star is so I can put my experience here. I placed the order online and went there on 12/20/25 at 8.10am the guy on the shift told me that they do not have the stuff available with attitude. I was like you should have called or something to inform me. He make it sound like it was my fault that they are falsely putting item online that they do not have. No wonder this name is about to go bankrupt again when you hire people like this.
Atmosphere: 1
Food: 1
Service: 1
Dear owner/management, Your employees are not at their stations, they’re out back fooling around. Check the cameras.
Atmosphere: 3
Food: 3
Service: 1
Freshly made
Atmosphere: 5
Food: 5
Service: 5
How can you not love these doughnuts
The pumpkin spice and biscoff ones were great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Spice Doughnut
The cashier's service attitude is very bad. I spent money but I'm not happy.
Atmosphere: 1
Service: 1
I’m writing this review to express my disappointment with the service my family and I received at your store on 10/25/2025.
We stopped by this morning to get doughnuts for our kids and placed our order through the drive-thru. While my husband was placing the order, the employee taking it named Ava interrupted and asked, “Are you ready to place your order now?” This made it clear that she hadn’t been listening, and her tone came across as very rude and dismissive.
We ordered one dozen Original Glazed doughnuts and one dozen of the Halloween-themed doughnuts. When we arrived at the window, Ava only handed us the dozen glazed. My husband went inside to resolve the issue, but instead of helping, Ava whispered about the situation to a coworker, who then approached my husband and asked, “What do you want?” This employee was not a manager or anyone in a position to handle customer concerns.
Both Ava and her coworker were extremely unprofessional and disrespectful. We only wanted our order corrected, but their attitude and behavior were unacceptable. Fortunately, we did speak with the manager on duty, who was very kind and promptly corrected the order. I truly appreciate their professionalism.
However, I still feel it’s important to bring this attention to this situation. No paying customer should be treated in such a dismissive and disrespectful manner. I will also be following up with a call to corporate to ensure this matter is addressed appropriately.
Atmosphere: 1
Food: 3
Service: 1
Excellent customer service- very friendly, extremely helpful, and polite. Also, the store was clean and the service was fast!
As expected, my donut was good (they're always pretty good)- but I got a cup coffee for the first time (iced with cream, no sugar) and was stunned at how much I enjoyed it.
Better than McD and better than Duncan. I'd even take Krispy Kreme coffee over Starbucks- it's smoother and not as bitter....
For anyone who takes their coffee as seriously as I do- truly, KK serves a really, REALLY good cuppa..!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Iced Latte
09/29 national coffee day . I got yummy donut and coffee thank you
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff !
Thank you for the free coffee and donut “happy coffee day” .
Feliccia and Rob who helped me today made my day with their smiles !
That’s what everyone needs at 8:30 Am thanks a bunch
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They are sooo nice. I need a quiet spot to work and it was perfect. Good coffee and awesome donuts.
Atmosphere: 5
Food: 5
Service: 5
Terrible experience at Krispy Kreme. The employee Justin was rude and disrespectful, mixed up the order, and showed no regard for customers. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Menu items are not available in this store, counter person is detached from reality and doesn’t understand simple order,, gave wrong items, and I haven’t noticed, until I got home… be aware!
Atmosphere: 1
Food: 5
Service: 1
This offer for labor day buy any dozen u get 2th one for $2 its layer this branch so bad the guy working there are 2pm is so rode hw don't know how talk with customer and don't have any customer service background
Drive through experience in the evening. I was disappointed that they didn't have any warm doughnuts.
Food: 4
Service: 5
Recommended dishes: Pumpkin Spice Doughnut
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