Main Street Coffee / Historic Richmond Town

I got the cinnamon bun smoothie and it was all liquid like I was drinking a coffee and then the whole bottom was filled with oats it was probably the worse smoothie I’ve ever had. I asked the girl at the counter about it and she said that’s how it’s suppose to be ?

Atmosphere: 5

Food: 1

Service: 3

Really cute spot for a cup of coffee and/or a meal. This quaint coffee shop has a rustic charm that takes you back in time. It does not feel like all those other chain coffee spots. The coffee was high quality with lots of options and the blueberry muffin was the best I ever had (get it warmed up). Summer served us and she was so friendly, patient, and helpful. She's awesome! We can't wait to go back.

Atmosphere: 5

Food: 5

Service: 5

So this was my first visit to Main Street Coffee and unfortunately will be my last. I can see why people want to come and eat here, it's a nice quiet spot in historic richmond town to sit and eat. However, I could not be more disappointed. My wife and I got there around 1:15pm just looking for a little food and some coffee. The girl behind the counter was extremely overwhelmed as she had to make all the coffee orders alone and take orders from customers. We were not able to order until 1:40 which was not the worst thing. It seemed like this place prioritizes mobile orders and door dash orders. After we finally ordered we sat and waited for our coffee and food. The coffee was actually made pretty quickly and it was excellent. This is the only reason for the 1 star. After the coffee was brought out we sat outside and waited for the food. Every 10 to 15 minutes I went inside to see if the food was ready and each time there was nothing ready. I started to see multiple people who came in after us getting food and sitting and eating. Going back inside I happened to look into the kitchen to see if anything was being made and was given a dirty look by one of the workers as if I were bothering them. I will always give people the benefit of the doubt but this was a little ridiculous. After almost and hour I had to ask what was going on. The girl taking orders asked what I ordered after I told her it had been almost and hour. I showed her my receipt and she went in the back to ask if it was being made. The workers in the kitchen were sitting and eating and looked at her like she was crazy. The girl then came back obviously annoyed and was about to put the order back in. At this point it had been over an hour since I put the order in and I had to leave to make an appointment. I asked if I could just have a refund which I was then given. The only thing I was refunded was for the food. This is the problem with businesses today. There is no courtesy for anyone. They made a mistake and had my wife and I waiting over an hour with no intention to even make the food. At this point it should have been a full refund or we could have been given something for free, but there was nothing, no apology just the refunded food. I understand with the way the world is right now businesses are still hurting however it's these moments that matter most. Having a customer who just wanted to eat and was then made to wait on their mistake and acting as if they couldn't care less. Well they just lost what could have been a long time customer. It's a shame for such a nice little place but this is New York now. The customer is no longer right, in fact they dont matter, just hike up your prices and sell as much as you can.

Atmosphere: 1

Food: 1

Service: 1

Muffins was great

Atmosphere: 5

Food: 5

Service: 4

Great little pit stop , in a pleasant location .

Atmosphere: 5

Food: 5

Service: 5

The place is cute, but the croissant is inedible. Toast breads are too thick. How on earth can you make such bad croissants when there are so many good examples now, in almost any Brooklyn coffeeshop?

Food: 3

Nice place!

Food: 5

Great place to spend time with family, and experience a great coffee shop in a very well maintained historic place

Atmosphere: 5

Food: 5

Service: 5

I think this place is super cute. It's quaint and charming. Their food and coffee is always on point. I love coming here for breakfast.

Atmosphere: 5

Food: 5

Service: 4

Delicious and friendly.

Atmosphere: 5

Food: 5

Service: 5

Has the best toasts and eggs as someone who never liked eggs.

Atmosphere: 5

Food: 5

Service: 5

Stopped in Saturday morning for coffee and a GREAT blueberry muffin ! Wonderful little shop and staff. I look forward to returning and enjoying a meal outside !!

Atmosphere: 5

Food: 5

Service: 5

Went here on a field trip, the kids all had an amazing time and everyone who worked their was amazing and so knowledgeable taught us alot!

Atmosphere: 5

Food: 5

Service: 5

Very unorganized we order 5 hot chocolates and waited 20 minutes and I asked what was taking so long and they didn’t know where or who was supposed to be making our order. They need better processing & procedures!

One of my favorite places to get avocado toast. Also I love their tea and coffee selection.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Toast