McDonald's

1660 Richmond Ave, Staten Island
(929) 256-2726

Recent Reviews

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Nick Frangipane

Waited 18 minutes and $28 dollars later to get missing food. Don't go here! The place also has a strong urine/dirty rag smell.

Atmosphere: 1

Food: 1

Service: 1

Xueyou Zhang

The service was terrible! I order drink and they didn’t give it, the machine didn’t give me a receipt. And the worker bored to help with anything! 1 star

Atmosphere: 1

Food: 1

Service: 1

joseph tafuri

I asked for extra lettuce and they gave me just lettuce and bread… not even that surprised tbh

Reade Melgar

Food, folks, and fun.

Free Luigi.

Freedom Fries!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Fries

Peter

Food is nasty

Atmosphere: 1

Food: 1

Service: 1

D La

Oh boy here we go… McDonald’s you need to do a better job in hiring your employees, maybe emphasize on training in a can do and not won’t do attitudes or maybe if you’re not happy with your job then quit?

It’s 5:50 am I come to the drive thru to pick up a customer order through DoorDash. I say good morning I’m here for a pick up thru DoorDash the older lady proceeds to tell me we are closed and we open at 6am (24hrs on ur website and posted on door) I then ask do u even have the order on ur system she then proceeds to say idk what you don’t understand but we open at 6

I was fine with waiting for 10 min as the dasher app tells me to pick up by 6:10 so I had time to play there game and that’s when things get spicy.

So now there is a car in front of me who put in an online order and he too was told the same thing and he waited till 6 and got his order and now I pull up and now there’s a customer inside being attended to.

It has not been 15 min I’m waiting and now 3 employees know I’m at the window no one wants to help 6:07 young kid comes up to the window and I show him the phone with the order number and what’s in the order for him to come back and say that there is no such order and to come inside… I come inside and young girl Laura… man she needs some LIFE training on how to talk to people goes ahead and says I’m not making that order and the order is cancelled. Now I’m upset because 1st person tells me we open at 6 (lies) then second person tells me we can’t find the order (lies) you deleted it I know because I’ve worked in restaurants dealt with door dash as a merchant and definitely know how to operate the tablet then come Laura with the nastiest attitude “I’m not doing that order” then wants to lie and say that I cursed her out or something along those lines and also that the order got cancelled… obviously not because the order would have been updated on my phone….

So now the manager comes out aggressively again he does not know the situation as he was working In the back and I had to deescalate the whole situation and explained that you guys had me wait 30 min that I could have been dropped off the order to the customer and Laura is still saying she won’t do it and even when her manager told her to walk to the back she still wouldn’t listen…

Manager made the order as I’m walking out she’s still talking out loud for me to hear… I’m sorry but McDonald’s y’all really need to do a better job in training your employees in how to be welcoming and hiring your employees

You can walk in there loving life to hating your life walking out.

Attached are the hrs of operation that is on google and posted on the front door

Again if you feel like you don’t like your job just quit no need to take your frustrations on others… we all work just like how u were working and not wanting to help a customer while getting paid none the less….

Please advise

Atmosphere: 1

Food: 1

Service: 1

Kate S

Very rude and disrespectful employers, THEY ARE NOT WORKING 24 HOURS. I went by to order and they were like oh we are not working tonight, we do not have the exact employer to do the job. Very bad service, very bad staff.

Atmosphere: 1

Food: 1

Service: 1

riad itani

Unclean, dirty, unorganized, slow.
Tables are all dirty, all the time. Never cleaned. It’s like why bother work?

Atmosphere: 1

Food: 2

Service: 1

E Yee

4 yrs ago, missing items.

2025 Update, downgrade 2 to 1. 45 minutes wait to pick up drive thru for real because the indoor is closed. Just shut the place.

Atmosphere: 1

Food: 1

Service: 1

Andriy Lit

Everything happens very slowly and it smells like burnt oil, dirty!!!

Charlotte Ball

They sometimes get the food order wrong but the staff is very welcoming. The food is sometimes not as hot as I'd like it to be.

Atmosphere: 3

Food: 4

Service: 5

RocketJockey1300

$13 for a Big Mac? I don't think so....BYE BYE 👋🤨

Atmosphere: 1

Pietro Pisciotta

Slowest “fast food” restaurant I’ve ever seen. Disorganized and regularly mess up orders

Atmosphere: 1

Food: 1

Service: 1

J

Terrible service food is always cold horrible attitudes

Atmosphere: 1

Food: 1

Service: 1

samir shatat

Traveled all over the world and came here from Chicago to this location late night
And the service was awful. Was told after pulling up to the window after waiting 10 min at the drive thru speaker that she was busy
No other cars in front of me at all and it was raining bad
They did not care one bit
Then got the food and fries were cold and the Big Mac wa very sloppy made
Worst food experience ever had

Atmosphere: 1

Food: 2

Service: 1

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