I used to love this place. But wow its gone down lately to the point where I stopped ordering often. They are so inconsistent and the people working there have 0 accountability. They completely burnt our pizza to the point where the crust was falling away and was inedible. The worker got a manager after saying sorry they changed something (we couldn't make out what he said) before the manager jumped on. We didn't even want a refund We just wanted our pizza but since they had an hour til close apparently no one could get the pizza to us. They offered us a credit for the next pie but what does that do for us now with a hungry family? We once again just requested the pie to be remade and delivered but apparently no one could go out to do this courtesy. Then we just wanted a partial refund. The manager refused saying we already paid by card. To which we said that makes 0 sense and to deliver our pizza or offer a refund. They refused and started really pushing back saying they'd have to refund then re charge and it takes days etc. So at this point I will just have my bank wave the order. But for the love of God go to deninos, Joe and pats, round pie ANYTHING but pronto because they really suck now.
shawn black
Forgot my 2 liter soda asked me if I needed it? (Lol) then dropped it off left it at the front door where anyone could have taken it, never called me and I gave him a tip. Smh
Deęz
Save your $. Go to dominoes . The pies are consistently horrible, I’m talking about the vodka pies here. So floppy, way too much cheese and sauce, and the cheese is so thick that it weighs down the whole slice and you can’t even properly hold it. So undercooked and flappy yet often burnt at the bottom? Their art here is screwing up something as simple as a pizza.
Twenty Eight
This place is a joke! The service is a joke. And that’s why it’s always empty! The guy at the counter always acts as if he has a stick up there.
Darin Joseph (Comedian)
Great food and it comes fast. Always a fan of Pronto.
Eric wold
Prices are soooooo different on the website. when either you call or go there in person going on 2 years now geeez
Chris Rivera
By far the worst garlic and oil pasta I’ve ever tried their pizza is ok.
Atmosphere: 4
Food: 3
Service: 3
YOAJ!!!
When I call it doenst answer straight to voice mail. Horrible service
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Arugula Pizza New York
Luk T
Worst garlic knots I ever had. They were burned on the outside and soggy. I didn't even know it was possible. I think they were reheated many times before. Pronto used to be good.
Atmosphere: 1
Food: 1
Service: 1
Yoaj hehe
When I call it doenst answer straight to voice mail. Horrible service
Excellent food and the staff and manager are very friendly! They're buffalo and other pan pies have always stayed consistently good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
Carl La Bollita
Ordered food online then got charged multiple amount of money than called to dispute charge person told me it was a server error and gave me the run around when asked for refund or to come to a solution without trying to help me long customer of pronto but the thieves and scammers disappoint me
Service: 1
RussMom 4
Fast, affordable & delicious! Our go-to for pizza nights at
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch, Arugula Pizza New York
ElectroJazz28
Ordered 12 piece buffalo wings, and penne vodka on Super Bowl Sunday. The wings were all right for the price point. Flavor was great, but they weren’t exactly Jumbo wings. The penne, vodka on the other hand was absolutely fantastic. Was cooked to perfection in the flavor was just amazing.
Food: 4
Best MOM
Thank you. Choices were there, and pizza was crisp and delicious ?
I used to love this place. But wow its gone down lately to the point where I stopped ordering often. They are so inconsistent and the people working there have 0 accountability. They completely burnt our pizza to the point where the crust was falling away and was inedible. The worker got a manager after saying sorry they changed something (we couldn't make out what he said) before the manager jumped on. We didn't even want a refund We just wanted our pizza but since they had an hour til close apparently no one could get the pizza to us. They offered us a credit for the next pie but what does that do for us now with a hungry family? We once again just requested the pie to be remade and delivered but apparently no one could go out to do this courtesy. Then we just wanted a partial refund. The manager refused saying we already paid by card. To which we said that makes 0 sense and to deliver our pizza or offer a refund. They refused and started really pushing back saying they'd have to refund then re charge and it takes days etc. So at this point I will just have my bank wave the order. But for the love of God go to deninos, Joe and pats, round pie ANYTHING but pronto because they really suck now.
Forgot my 2 liter soda asked me if I needed it? (Lol) then dropped it off left it at the front door where anyone could have taken it, never called me and I gave him a tip. Smh
Save your $. Go to dominoes . The pies are consistently horrible, I’m talking about the vodka pies here. So floppy, way too much cheese and sauce, and the cheese is so thick that it weighs down the whole slice and you can’t even properly hold it. So undercooked and flappy yet often burnt at the bottom? Their art here is screwing up something as simple as a pizza.
This place is a joke! The service is a joke. And that’s why it’s always empty! The guy at the counter always acts as if he has a stick up there.
Great food and it comes fast. Always a fan of Pronto.
Prices are soooooo different on the website. when either you call or go there in person going on 2 years now geeez
By far the worst garlic and oil pasta I’ve ever tried their pizza is ok.
Atmosphere: 4
Food: 3
Service: 3
When I call it doenst answer straight to voice mail. Horrible service
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Arugula Pizza New York
Worst garlic knots I ever had. They were burned on the outside and soggy. I didn't even know it was possible. I think they were reheated many times before. Pronto used to be good.
Atmosphere: 1
Food: 1
Service: 1
When I call it doenst answer straight to voice mail. Horrible service
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Arugula Pizza New York
Restaurantji Recommends
Excellent food and the staff and manager are very friendly! They're buffalo and other pan pies have always stayed consistently good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
Ordered food online then got charged multiple amount of money than called to dispute charge person told me it was a server error and gave me the run around when asked for refund or to come to a solution without trying to help me long customer of pronto but the thieves and scammers disappoint me
Service: 1
Fast, affordable & delicious! Our go-to for pizza nights at
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch, Arugula Pizza New York
Ordered 12 piece buffalo wings, and penne vodka on Super Bowl Sunday. The wings were all right for the price point. Flavor was great, but they weren’t exactly Jumbo wings. The penne, vodka on the other hand was absolutely fantastic. Was cooked to perfection in the flavor was just amazing.
Food: 4
Thank you. Choices were there, and pizza was crisp and delicious ?
Atmosphere: 5
Food: 5
Service: 5
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