Sarku Japan

It's as if attitude comes with your meal. Idk why you would be so disrespectful but next time you can keep it. Won't be coming back

Chicken teriyaki is AMAZING, almost addicting for 20+ yrs. Always ordering this when at the mall and now with Door Dash…. I can order all the time! My issue is when ordering w/Door Dash, the restaurant doesn’t allow special requests… Sarku Japan-please update this feature for EXTRA SAUCE options and to request HOT SAUCE be sent with the orders, please!!! Atmosphere is in the mall but best meal by far out of all the food there!

Extremely disappointed with the preparation of the food as unsanitary conditions were present. Ordered two Sushi rolls California and Chicken Teriyaki. Both rolls were prepared and cut into small sections however long, black, straight hair was rolled up in the Chicken Teriyaki section. This is totally a health hazard and danger to anyone purchasing food from this location!

The service is fast and the workers are friendly.

Very disappointed we eat from here all the time spent 30 dollars and can't even eat our food because the rice tastes like some sort of chemical or metal and I live too far to go back and show them don't think I'll ve eating here again

Food and customer service was great!!

Atmosphere: 5

Food: 5

Service: 5

The cashier was rude and impatient and I got a way smaller portion of food than others who ordered there. The food tasted alright. Personally, I would not want to go back.

Atmosphere: 2

Food: 3

Service: 1

Came here at the end of October with my Son and Mom after shopping in the mall. The food was fresh, hot, and delicious, even my son enjoyed it and he is a very picky eater. Definitely will be back next time I’m in/near the mall 👍🏼👍🏼👍🏼

Atmosphere: 5

Food: 5

Service: 4

Always love sarku! Its the best mall food! We got the chicken teriyaki with extra chicken to share it was perfect and really tasty

Food: 5

Recommended dishes: Teriyaki Chicken

Unfortunately the food has very little to do with Japanese food besides the name. I'm a true lover of Japanese food and Japanese tradition cooking many Japanese dishes myself. Many of the Japanese ingredients used to make teriyaki chicken are not present in sarku Japan's teriyaki chicken. The humongous chunks of raw cabbage are not pleasant they are too big and too hard to chew. True Japanese style the cabbage should be shredded. one most important fact Chinese can never pass for Japanese because they are not as polite as Japanese. ごめんなさい

Atmosphere: 2

Food: 1

Service: 2

The cashier, a kind of heavy set asian woman is very rude. Observed some customers changed their minds and went to other eateries. This place doesn't deserve a star!

I come here once a week for lunch. Definitely one of the best spots in the food court.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Teriyaki Chicken, California Roll, Dumplings

I’m not sure why people think this place is a 4 star restaurant. This is a MALL food court. You have the men clanking spatulas together, talking over each other, and the loud vent fan going off people coming up and shouting all different things, a whole bunch of people talking and walking by and you want to complain that the woman yells at you ???. I’m only complaining because I haven’t eaten here in forever due to the long lines and only having a 15 min break.I went up because there was only 2 people in line. Man I was so excited. Let me tell you, It had absolutely no flavor. It smelled amazing too. I was really annoyed. Still ate it, & I must say the prices are decent for a chicken and shrimp teriyaki. Probably won’t eat here again. Really such a shame, I used to get it all the time.

Food: 2

Service: 3

Completely rude staff. While I was waiting for my order I noticed they got it wrong. The solution was them yelling “.54” prompting for me to pay them the balance due for my rice to be fried ( mind you like I said when I ordered). They let me stand there and wait for the order only for it to be wrong and proceeded to have me pay for their mistake. Horrible service.

Atmosphere: 1

Food: 2

Service: 1

The king of chicken teriyaki on this island.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Teriyaki Chicken