Shake Shack Empire Outlets - Staten Island Ferry

35 Richmond Terrace Space 323, Staten Island
(929) 473-9131

Recent Reviews

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Oleg Stoul

4 instead of 5 because THEY KEEP FORGETTING THE STRAW WITH THE MILKSHAKE. My friends, I have a bushy mustache. You doom me.

LoveAbba Creations

Even under pressure, the staff here move fast, serve great food and professional.
Patience is a virtue here too. Forget what you’ve heard.

Atmosphere: 5

Food: 5

Service: 5

Dolores Cheatom

It's a fast food restaurant. It's clean, depending on the time it can be very busy and loud. The food was hot and the staff was polite and helpful.

Atmosphere: 3

Food: 4

Service: 4

Eduardo Hernandez

Good food, great service.

Atmosphere: 5

Food: 5

Service: 5

Robert Marcone (RobSolid)

Love the place

Jonathan Hope

Food is pretty good, and was a great spot to rest and recharge. Was busy and the service was a bit slow. The bathroom was....not great.

Atmosphere: 3

Food: 4

Service: 3

rachel arriesgado

It’s been a while that I have been in there

Atmosphere: 5

Food: 5

Service: 5

I Berezner

Dinner at Shake Shack was fantastic! The steak was absolutely top-notch—juicy, flavorful, and cooked to perfection. charm of the place. Service was efficient, and every dish we tried—from the appetizers to the dessert—was spot-on. A nice-visit for anyone who appreciates a great steak experience. Would happily return!

Atmosphere: 4

Food: 4

Service: 4

Josh NewYork

Very friendly stuff. Fast service. They accomadate all kinds of allergies especially peanut and nut. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Jayne Constance

Food order was wrong - female counter staff was incredibly rude - threw the food in the bin upon checking my receipt and passive aggressively put the correct food on the counter without a comment! Very disappointed with service!

Atmosphere: 1

Food: 4

Service: 1

Darryl Edmunds

Very respectful

Atmosphere: 5

Food: 4

Service: 5

Phil Ash

Great Food, but crazy person arguing on phone, made everyone uncomfortable.

Atmosphere: 2

Food: 5

Service: 5

Gina Rocchio

This Shake Shack is awesome!!! And when I mean awesome it IS AWESOME! It's the food was yummy 😋 I had to wait for my food for a good 5 min! Love to come here!!!

Atmosphere: 5

Food: 5

Service: 5

bao

Yum. Free burgers are running nyc marathon. Fantastic

Atmosphere: 5

Food: 5

Service: 5

Yum Food

Loud atmosphere, hopped on the ferry. Food was pricy and okay.

Atmosphere: 4

Food: 3

Service: 4

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Shake Shack Empire Outlets - Staten Island Ferry

35 Richmond Terrace Space 323, Staten Island, NY 10301
(929) 473-9131