Shake Shack Empire Outlets - Staten Island Ferry
35 Richmond Terrace Space 323, Staten Island
(929) 473-9131
Recent Reviews
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4 instead of 5 because THEY KEEP FORGETTING THE STRAW WITH THE MILKSHAKE. My friends, I have a bushy mustache. You doom me.
Even under pressure, the staff here move fast, serve great food and professional.
Patience is a virtue here too. Forget what you’ve heard.
Atmosphere: 5
Food: 5
Service: 5
It's a fast food restaurant. It's clean, depending on the time it can be very busy and loud. The food was hot and the staff was polite and helpful.
Atmosphere: 3
Food: 4
Service: 4
Good food, great service.
Atmosphere: 5
Food: 5
Service: 5
Love the place
Food is pretty good, and was a great spot to rest and recharge. Was busy and the service was a bit slow. The bathroom was....not great.
Atmosphere: 3
Food: 4
Service: 3
It’s been a while that I have been in there
Atmosphere: 5
Food: 5
Service: 5
Dinner at Shake Shack was fantastic! The steak was absolutely top-notch—juicy, flavorful, and cooked to perfection. charm of the place. Service was efficient, and every dish we tried—from the appetizers to the dessert—was spot-on. A nice-visit for anyone who appreciates a great steak experience. Would happily return!
Atmosphere: 4
Food: 4
Service: 4
Very friendly stuff. Fast service. They accomadate all kinds of allergies especially peanut and nut. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Food order was wrong - female counter staff was incredibly rude - threw the food in the bin upon checking my receipt and passive aggressively put the correct food on the counter without a comment! Very disappointed with service!
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Very respectful
Atmosphere: 5
Food: 4
Service: 5
Great Food, but crazy person arguing on phone, made everyone uncomfortable.
Atmosphere: 2
Food: 5
Service: 5
This Shake Shack is awesome!!! And when I mean awesome it IS AWESOME! It's the food was yummy 😋 I had to wait for my food for a good 5 min! Love to come here!!!
Atmosphere: 5
Food: 5
Service: 5
Yum. Free burgers are running nyc marathon. Fantastic
Atmosphere: 5
Food: 5
Service: 5
Loud atmosphere, hopped on the ferry. Food was pricy and okay.
Atmosphere: 4
Food: 3
Service: 4
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