Shake Shack Staten Island Mall - New Springville
2655 Richmond Ave, Staten Island
(929) 529-0513
Recent Reviews
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Very nice service. Everyone there is cool and make you feel comfortable.
Atmosphere: 5
Food: 5
Service: 5
Damn that Korean bbq burger is good. Always very good service.
Atmosphere: 4
Food: 5
Service: 4
Loved my chicken sandwich! Great staff and delicious options.
Atmosphere: 5
Food: 5
Service: 5
Could be alittle more cleaner.
But I did enjoy some fries and burger. Very delicious.
Atmosphere: 4
Food: 4
Service: 4
For a fast casual burger restaurant, they are among the best in the business.
Atmosphere: 4
Food: 5
Service: 4
Burgers, fries and shakes are always delicious here with friendly service
Atmosphere: 4
Food: 5
Service: 5
It was just okay. The food took forever and then it was just sitting on the counter not being called out, eventually cold. We didn't have the time to wait for them to recook it. I probably wouldn't go there again but, as a franchise is good.
Atmosphere: 3
Food: 3
Service: 3
Nick was working Halloween complimented my face paint and was really a nice guy with a lot of energy. Give him a raise.
Atmosphere: 5
Food: 5
Service: 5
Restore ms are dirty, service could not provide an order, forgot to produce item that was ordered
The most crucial and serious is oil was not changed forever as fries and fried stuff as bitterness is extreme unfortunately
Atmosphere: 3
Food: 1
Service: 3
Food was great and when they made a mistake on the order it was corrected.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service.
Atmosphere: 5
Food: 5
Service: 5
Dubai chocolate shake is soooooo goood!!!creamy the Kataifi has a great texture just well thought out version of this viral desert!!
Atmosphere: 5
Food: 5
Service: 5
The best place for food
Atmosphere: 5
Food: 5
Service: 5
The staff at this location is the most polite, cooperative and helpful group of people I’ve encountered at any shake shake in New York.
Atmosphere: 5
Food: 5
Service: 5
This shake shack NEVER GETS MY ORDER Right. NEVER. I'm done spending money and not getting what I order. Terrible.
Atmosphere: 1
Food: 5
Service: 1
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