The guy with dreadlocks and lady laugh at customers they are very rude and making fun of customer. They took extra money from me today I was budgeting then I realised they took extra this is unacceptable behaviour. I work in customer service too but if someone gives you extra money you should give back if it’s tip person will give you after paying bill. And I will never tip this kind of people. I think I will file formal complaint against them.
Alex Perez
Walked into Starbucks to ask for a cup of water like I usually do, was told to purchase something in order to get FREE water? Customer service was horrible as well.
Atmosphere: 1
Food: 1
Service: 1
Kary Peng
Store manager was rude(the dark skin, short , and strong lady). Rolling the eyes to the customer just because I ask for extra half and half. The girl doesn’t follow the instructions to make my coffee and laugh in front of the customer about the order! Fingers into the coffee. Never order from here again!!!
Atmosphere: 2
Food: 1
Service: 1
saya chen
I few uncomfortable because the first time I few the staff work in Starbucks service bad, the women so rude with me when I used Starbucks app scanned to pay my drink , she doesn’t ask me or tell me need charge free twice, ask me have to pay more $1.36 again, and saying loud ask me have to tell her use phone to pay next time , ( I want to say ,she take care me and how she can’t see how I pay? ) she saw me used app money to scan ,Other Starbucks customers never do like that , only total how much, no ask have to pay one more time by phone pay ,She is unprofessional and rude women)I came here almost 1 year. Never like that, need hard training with her ,The next guest felt the same way.
Atmosphere: 1
Food: 3
Service: 1
Vicky Feng
The employees are very rude and disrespectful.
Service: 1
Дарья Федосеева
unpleasant staff
Atmosphere: 1
Food: 4
Service: 1
Jae Bee
If this is the Starbucks inside the Staten Island mall…Drink ordered was less than average in preparation and taste. The way it was made was poor and rushed. And the girl who made it had a very bad attitude, and came across very rude, I wish I got her wack name. As a frequent Starbucks customer I won’t order there ever again!
Atmosphere: 2
Food: 1
Service: 1
Jenn Tuzzo
Place is always super crowded, even when you mobile order you have to wait. I get it, the staff does what they can but seriously how can you have 2 people working at a STARBUCKS in the mall on a Saturday? They need to hire more workers.
Atmosphere: 3
Food: 5
Service: 1
Arina
I got a half cup and paid 7 dollars,so disappointed for that place.
So, the drinks are good nothing out of the ordinary but I’ve ordered coffee here three times the past week and if I order an iced drink I get it hot and if I get it hot I end up with an iced drink. The workers usually don’t make a huge fuss to remake it but it’s annoying to order on the app, and then have to wait anyways to have it remade when it defeats the purpose of the app. It’s happened three times this week specifically with the Apple oat milk macchiato. I wouldn’t have thought anything of it if it was a one off thing but only decided to review after the repeat error.
Atmosphere: 3
Food: 4
Service: 2
Kevin 123
Works have crazy attitude, if you don’t like being a Starbucks workers get a different job lol.
Atmosphere: 1
Food: 1
Service: 1
Ken Solon
Old product being used here, unsanitary practices.
Atmosphere: 1
Food: 1
Service: 1
Deborah Reed
Great.
Atmosphere: 5
Food: 5
Service: 5
Felix Kang
The service attitude was very good. I wanted to place an order on my mobile phone, but the card didn't have enough money. Then I took my mobile phone and showed her the drinks and ingredients I wanted to buy, and she quickly helped me complete the order!
Always liked the drinks and the place
Atmosphere: 4
Food: 5
Service: 5
The guy with dreadlocks and lady laugh at customers they are very rude and making fun of customer. They took extra money from me today I was budgeting then I realised they took extra this is unacceptable behaviour. I work in customer service too but if someone gives you extra money you should give back if it’s tip person will give you after paying bill. And I will never tip this kind of people. I think I will file formal complaint against them.
Walked into Starbucks to ask for a cup of water like I usually do, was told to purchase something in order to get FREE water? Customer service was horrible as well.
Atmosphere: 1
Food: 1
Service: 1
Store manager was rude(the dark skin, short , and strong lady). Rolling the eyes to the customer just because I ask for extra half and half. The girl doesn’t follow the instructions to make my coffee and laugh in front of the customer about the order! Fingers into the coffee. Never order from here again!!!
Atmosphere: 2
Food: 1
Service: 1
I few uncomfortable because the first time I few the staff work in Starbucks service bad, the women so rude with me when I used Starbucks app scanned to pay my drink , she doesn’t ask me or tell me need charge free twice, ask me have to pay more $1.36 again, and saying loud ask me have to tell her use phone to pay next time , ( I want to say ,she take care me and how she can’t see how I pay? ) she saw me used app money to scan ,Other Starbucks customers never do like that , only total how much, no ask have to pay one more time by phone pay ,She is unprofessional and rude women)I came here almost 1 year. Never like that, need hard training with her ,The next guest felt the same way.
Atmosphere: 1
Food: 3
Service: 1
The employees are very rude and disrespectful.
Service: 1
unpleasant staff
Atmosphere: 1
Food: 4
Service: 1
If this is the Starbucks inside the Staten Island mall…Drink ordered was less than average in preparation and taste. The way it was made was poor and rushed. And the girl who made it had a very bad attitude, and came across very rude, I wish I got her wack name. As a frequent Starbucks customer I won’t order there ever again!
Atmosphere: 2
Food: 1
Service: 1
Place is always super crowded, even when you mobile order you have to wait. I get it, the staff does what they can but seriously how can you have 2 people working at a STARBUCKS in the mall on a Saturday? They need to hire more workers.
Atmosphere: 3
Food: 5
Service: 1
I got a half cup and paid 7 dollars,so disappointed for that place.
Food: 1
Restaurantji Recommends
So, the drinks are good nothing out of the ordinary but I’ve ordered coffee here three times the past week and if I order an iced drink I get it hot and if I get it hot I end up with an iced drink. The workers usually don’t make a huge fuss to remake it but it’s annoying to order on the app, and then have to wait anyways to have it remade when it defeats the purpose of the app. It’s happened three times this week specifically with the Apple oat milk macchiato. I wouldn’t have thought anything of it if it was a one off thing but only decided to review after the repeat error.
Atmosphere: 3
Food: 4
Service: 2
Works have crazy attitude, if you don’t like being a Starbucks workers get a different job lol.
Atmosphere: 1
Food: 1
Service: 1
Old product being used here, unsanitary practices.
Atmosphere: 1
Food: 1
Service: 1
Great.
Atmosphere: 5
Food: 5
Service: 5
The service attitude was very good. I wanted to place an order on my mobile phone, but the card didn't have enough money. Then I took my mobile phone and showed her the drinks and ingredients I wanted to buy, and she quickly helped me complete the order!
Atmosphere: 5
Food: 5
Service: 5
Loading...