Starbucks

2505 Richmond Ave, Staten Island
(718) 494-4451

Recent Reviews

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Became much less attractive after they reduced the seating space for unclear reasons just to 4 small tables and narrowed the hallway, which people pass through all the time on the way to the toilet. They also fence it off in the evenings even before closing time.

Most annoyingly, I came back after a month or so, and there still is some sort of fire alarm that is constantly beeping loudly (see video). The crew randomly comes and shuts it down by pressing some button - but mostly it’s on.

It’s unbelievable they just leave it like that and can’t fix it for weeks.

Maybe this is just this branch’s way to subtly encourage clients to leave as quickly as possible? Or maybe they are waiting for one of the baristas to sue them for hearing-damaging work conditions?

A mystery.

The food and the service is OK. Baristas are nice, but they seem to be desensitized to this insanity, or just obediently accepting this torture as their faith.

Atmosphere: 1

Food: 3

Service: 2

Rick DS

Terrible service by Magdalena store manager she does not have any customer service skills nor does she care about customer satisfaction she gets paid a very large salary only to be rude and obnoxious and treat customers very badly I asked for extra Matcha and she basically said here's a small cup do it yourself very rude and nasty toxic behavior for a manager to treat customers so badly she needs to transferred or retrained before Starbucks loses more customers.

Atmosphere: 1

Food: 1

Service: 1

Justin Mc

The staff are great! The coffee is OK. They have a great blueberry muffin. Their jalapeño chicken wrap is OK. Dunkin's is better but Starbucks' costs less.

Atmosphere: 3

Food: 3

Service: 5

Roman Rabinovich

Above average starbucks with large interior seating. Gets very busy however.

Atmosphere: 4

Food: 4

Service: 4

Jack

Always good coffee

Atmosphere: 4

Food: 5

Service: 5

saya chen

Good service, I come every week ,here staff very nice and good attitude

Atmosphere: 5

Food: 5

Service: 5

Joyce Moy

order my Carmel ribbon crunch taste different every times , but today 3/20/25 is the worst taste like just coffee never again

brianna fisher

I can't lie I always order from here I'm so annoyed right now. $7 for this ?

Patrice Willams

horrible they made me wait at the register no one cane to take my order or help me

Atmosphere: 1

Food: 1

Service: 1

richard rodriguez

COFFEE IS TYPICAL AS ANY OTHER STARBUCKS AT LEAST THEY UNDER STAND YOU AND DOESNT LOOK LIKE A MARKET IN THE STREETS OF

Atmosphere: 3

Food: 4

Service: 4

Alice

Order took way too long to be ready. Even though I remember ordering my drink, they said that they couldn’t see it in the machine. Had to show them our receipt in order for them to make our drink.

Atmosphere: 2

Food: 2

Gavin Huang

I order in mobile,but I still need to wait in the store like 30min

TV2451

Just a stop on a busy day. And it was so busy that we did not get a good chance to hang out at this coffee shop. We simply stood in a short line, got our drinks to go, and then we were on our way. But it was a good experience.

Thomas Cheung

I like to order ice coffee ☕ with milk ?

Food: 5

Service: 5

giovanni casaretto

Customer service is horrible. They forgot my order.. I waited there for like 15 minutes and when they gave it to me they got it wrong. Seemed almost like they had an attitude about it. Horrible service.

Service: 1

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