Starbucks
2505 Richmond Ave, Staten Island
(718) 494-4451
Recent Reviews
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I can't lie I always order from here I'm so annoyed right now. $7 for this ?
horrible they made me wait at the register no one cane to take my order or help me
Atmosphere: 1
Food: 1
Service: 1
COFFEE IS TYPICAL AS ANY OTHER STARBUCKS AT LEAST THEY UNDER STAND YOU AND DOESNT LOOK LIKE A MARKET IN THE STREETS OF
Atmosphere: 3
Food: 4
Service: 4
Order took way too long to be ready. Even though I remember ordering my drink, they said that they couldn’t see it in the machine. Had to show them our receipt in order for them to make our drink.
Atmosphere: 2
Food: 2
I order in mobile,but I still need to wait in the store like 30min
I like to order ice coffee ☕ with milk ?
Food: 5
Service: 5
Customer service is horrible. They forgot my order.. I waited there for like 15 minutes and when they gave it to me they got it wrong. Seemed almost like they had an attitude about it. Horrible service.
Service: 1
Love them they are so attentive when making your drinks.
Atmosphere: 5
Food: 5
Service: 5
Ordered a drink at 12:01 on the mobile app and waited 20 minutes before asking the first employee at the pickup location if my drink was made.
1st employee yells out my order to the 2nd employee making drinks by the blenders and he says he didn't get to it yet.
I then wait some more and ask the 2nd employee did he make my specific drink just to make sure no one stole my drink and he says didn't get a ticket for it yet. I leave the store to go pickup food nearby and come back to see my drink still not ready. At 12:38 I order my drink again in person this time and tell a 3rd employee at the pickup location that I had to order my drink twice and I still didn't get my 1st drink so I would like them to just make my new order twice since it is the same exact drink. After showing my receipts the 2nd employee did not want to make the first drink still because he never got a ticket. 3rd employee then tells me to get a refund for my second drink. I'm now speaking to a 4th employee about a refund because for some reason I can't just buy another drink and get my first drink made also. I get a refund for one drink and I tell the 4th employee I want both drinks because of the unnecessary wait. 4th employee had to tell 2nd employee to make the drink and he finally woke up and smelled the coffee understanding the situation and I had to wait even more because he didn't make both at the same time. It took 4 different people including myself for the second employee to actually make the coffee I ordered. Employees here acting like I am trying to steal my own drink. Not a single apology from anyone. Almost 50 minutes to order coffee at this location.
Atmosphere: 1
Food: 1
Service: 1
One drink take 30min ,poor service…
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Spoke with employee very kind and helpful ! I don't often take time to leave a review but i will this time. He was very professional polite helpful and great energy i wish more places with employees like mr. Burns. Starbucks should take the time out to recognize their employees who brings upon a great name for the company!
Atmosphere: 5
Food: 5
Service: 5
I stopped by Starbucks this morning to get my daily dose of caffeine and was not disappointed! The barista expertly crafted my iced coffee, getting the perfect balance of rich flavor and refreshing chill. The store was clean and welcoming, with a cozy atmosphere that made me want to linger over my drink. The staff were friendly and efficient, getting me in and out quickly even though there was a bit of a line. My only suggestion would be to offer more flavor options for iced coffee - but that's just a personal preference! Overall, another great experience at Starbucks.
Atmosphere: 4
Service: 4
Unhealthy overpriced drinks.
Atmosphere: 3
Food: 2
Service: 3
I stopped by Starbucks this morning to get my daily dose of caffeine and was not disappointed! The barista expertly crafted my iced coffee, getting the perfect balance of rich flavor and refreshing chill. The store was clean and welcoming, with a cozy atmosphere that made me want to linger over my drink. The staff were friendly and efficient, getting me in and out quickly even though there was a bit of a line. My only suggestion would be to offer more flavor options for iced coffee - but that's just a personal preference! Overall, another great experience at Starbucks.
Atmosphere: 4
Service: 4
Recommended dishes: Turkey Bacon Cheddar & Egg White Sandwich
I just ordered this coffee from this store, and this is what they made. A venti-sized coffee that isn’t even full (picture 1). This isn’t the first time I’ve ordered this; look at the same coffee I ordered previously at another store in Manhattan (picture 2). I asked them to redo it, and they refused. This is ridiculous; I’m not spending my money on a drink that’s not even full."
Atmosphere: 1
Food: 1
Service: 1
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