Subway
1650 Richmond Ave, Staten Island
(718) 477-5559
Recent Reviews
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Placed an order on the app where I CLEARLY wrote dressing on the side of my protein bowl. I knew I should have checked the order upon pickup. I get home and the dressing was NOT on the side, but instead DRENCHED on top of the salad. It was way too much dressing, hence the reason I wanted it on the SIDE!! I felt like I was eating soup. I called this location TWICE and both times I get their VM but you can’t leave a message. Young kid was working..probably on his phone while making the order or can’t read well. Should not have given a tip!!! Check your order before leaving the store people.
Customer service is good but they lack cleanliness!
Atmosphere: 4
Food: 4
Service: 5
BEST SUBWAY ON THE ISLAND I ALWAYS COME HERE AND I HAVE A SUBWAY BY MY HOUSE THAT I REFUSE TO GO TO BUT THIS ONE is 10/10 ! Delicious food and great sandwhiches ! Highly recommend
This is my go to subway the guys are always happy to see you and always take care of you.
Vegetarian options: The veggie patty is delicious and cheaper than a regular foot long
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
If there was a way to give 0 stars I would do it. This place is very disrespectful that’s all what I am gonna say.
Absolutely the best customer
Atmosphere: 5
Food: 5
Service: 5
I went to order a sandwich today and the manager made me wait 10 minutes to order and then told me they don't accept coupons and then 3 different sandwiches I tried to order he said he didn't have the right ingredients to make any of them . Horrible customer service. Avoid at all costs if you value your time and decent customer
Atmosphere: 1
Food: 1
Service: 1
I had placed an order for pick-up, but unfortunately, it was mistakenly given to another customer, prompting the need for its reconstruction. During the process, an older employee inquired about the sandwich's contents, and when I requested extra mayo for one of the sandwiches, he responded with a disapproving tone, remarking, "Jeez, How much do you need?" while shaking his head. (I had already paid for the additional mayo through the app.) As he proceeded to prepare my second sandwich, I asked for a generous portion of banana peppers. He informed me that he could only provide a limited amount, yet he did include a satisfactory quantity. I then requested a slightly larger portion, but he expressed reluctance, stating, "I am only permitted to give you eight." (Once again, I had paid for extra banana peppers through the application.) I am disappointed by the service I received, as the establishment is typically known for its amiable staff. Moreover, they seemed to be in a hurry to expedite my departure from the premises due to their high workload. Additionally, the beverages I received were noticeably lacking in carbonation, rendering them disappointingly flat.
Atmosphere: 1
Food: 1
Service: 1
Won’t chop salad. Even though it’s on listed online and the chopper was in my line of sight. I stopped the order and they wasted product. Should correct your employees to save the sale when they can before this loss of revenue and product happens again.
Atmosphere: 1
Food: 1
Service: 1
Some days got perfect subs, some days not at all.
Restaurantji Recommends
The food is great and the servers are amazing definitely recommend going
Small place ,nice staff and made a pretty good sub
The employees are rude and disrespectful. I was speaking Chinese on the phone with my dad. One of the employees started imitating me speaking Chinese. They think it's a joke to make fun of a customer? I'm not going to come back to this place again.
How is it that they lure you in with nice coupons that come from the company but when you try to use them they say we cannot except those for some lame excuse. What a rip off they are and the full price foot long is not cheap your better off going to a local deli at that point cause the meat is better and they actually fill you up this subway is subpar and a outright SCAM.
Terrible place! They do not honor the subway coupons that arrive at your front door. They let you order and when you go to pay they take your money then they say they don't honor those coupons.
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