Subway

1650 Richmond Ave, Staten Island
(718) 477-5559

Recent Reviews

Elizabeth Majano

Absolutely the best customer

Atmosphere: 5

Food: 5

Service: 5

Daniel Muniz

I went to order a sandwich today and the manager made me wait 10 minutes to order and then told me they don't accept coupons and then 3 different sandwiches I tried to order he said he didn't have the right ingredients to make any of them . Horrible customer service. Avoid at all costs if you value your time and decent customer

Atmosphere: 1

Food: 1

Service: 1

Destiny Wilson

I had placed an order for pick-up, but unfortunately, it was mistakenly given to another customer, prompting the need for its reconstruction. During the process, an older employee inquired about the sandwich's contents, and when I requested extra mayo for one of the sandwiches, he responded with a disapproving tone, remarking, "Jeez, How much do you need?" while shaking his head. (I had already paid for the additional mayo through the app.) As he proceeded to prepare my second sandwich, I asked for a generous portion of banana peppers. He informed me that he could only provide a limited amount, yet he did include a satisfactory quantity. I then requested a slightly larger portion, but he expressed reluctance, stating, "I am only permitted to give you eight." (Once again, I had paid for extra banana peppers through the application.) I am disappointed by the service I received, as the establishment is typically known for its amiable staff. Moreover, they seemed to be in a hurry to expedite my departure from the premises due to their high workload. Additionally, the beverages I received were noticeably lacking in carbonation, rendering them disappointingly flat.

Atmosphere: 1

Food: 1

Service: 1

Anthony Griffin

Won’t chop salad. Even though it’s on listed online and the chopper was in my line of sight. I stopped the order and they wasted product. Should correct your employees to save the sale when they can before this loss of revenue and product happens again.

Atmosphere: 1

Food: 1

Service: 1

Stacy C.

They don't except coupons. The coupon says "any restaurant ". My daughter was holding the coupon in her hand. They couldn't say anything? When paying, they show us the tiny sign at the back of the restaurant.

Kemmer Veronica

Some days got perfect subs, some days not at all.

codyrocks 330

The food is great and the servers are amazing definitely recommend going

Ethan Chen

Small place ,nice staff and made a pretty good sub

Ryan Zheng

The employees are rude and disrespectful. I was speaking Chinese on the phone with my dad. One of the employees started imitating me speaking Chinese. They think it's a joke to make fun of a customer? I'm not going to come back to this place again.

Frank

How is it that they lure you in with nice coupons that come from the company but when you try to use them they say we cannot except those for some lame excuse. What a rip off they are and the full price foot long is not cheap your better off going to a local deli at that point cause the meat is better and they actually fill you up this subway is subpar and a outright SCAM.

Jeffrey Daurio

Terrible place! They do not honor the subway coupons that arrive at your front door. They let you order and when you go to pay they take your money then they say they don't honor those coupons.

Blaise Giove

They do not except subway coupons. Why?

adam harra

Saw the lady sneeze close to the food. Avoid unless you want covid.

Anita Kumar

Had a chicken footlong from here and got food poisoning. I’m not if they don’t store their meats properly but would not recommend chicken from here.

Justin M.

The Middle aged woman who looked to be of South asian descent closed the subway about an hour early. Service os subpar and they run out of a lot of options which lasts for several days. WOULD NOT RECOMMEND!

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