I ordered a plan bagel with tuna and after paying $10.00 for it I get all the way to work and it’s a complete mess not a care in the world when making it they just slapped the tuna on it that when I opened it it was everywhere long store short you call the store and the lady was nasty not a care in the world it wasn’t the point of the money like dam but not to care so rude smh won’t recommend and will never return
Atmosphere: 5
Food: 1
Service: 1
B Blanco
I visited this shop at 4:00 PM, well before their 5:00 PM closing time, and asked for a smoothie. I was told that they were “not making them today”, which was surprising since smoothies are clearly advertised as part of their menu. While I waited for my Uber, another customer came in to order food and was told that the grill was already cleaned and they were not making any more food. When she asked what time they closed, they said 5:00 PM—so why were they shutting down an hour early?
It was incredibly unprofessional and misleading to turn away customers while still being open. If the staff doesn’t plan on serving food and drinks up until closing time, they should update their hours or at least post a sign so people don’t waste their time. The customer service was rude and dismissive, and it felt like they were more focused on closing early than serving customers. Definitely won’t be returning.
Giovani J
Well, I usually love to give complements to places specially when they take care of customers, first rule is customer always RIGHT. They basically are the core of your business, they pay your bills, you exist because of them, think twice before to argue with them, be respectful and accept that you guys mistake on orders, very easy to get cx a remplace to his order. Not to argue like, what do you want me to do now? just remplace the order for a new one and you will have a forever cx in your small business. Remember they pay your bills. This guys by the kitchen don’t know how you take care of a customer, looks like he hate this job, no love or respect for the art of cooking, take something else them. Make your life easy bud. Mornings need a small in your face. Food was lightly ok.
Atmosphere: 1
Food: 2
Service: 1
Ray Mack
Number one for employees from business around.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wraps, Bagel
El Torres
Fatal, I don't recommend it! The cashier with a face as if she were going to give you the typical food so rude
Atmosphere: 2
Food: 2
Service: 1
David
disgusting food
Atmosphere: 2
Food: 1
Service: 1
Bidzina Dumbadze
The cashier behaves very badly.
Atmosphere: 1
Food: 1
Service: 1
Carlos Roman
Lady on front in the register very bad actitud and music on the store very bad
Atmosphere: 1
Food: 5
Service: 1
G B
Outstanding experience at The Bettered Bagel - delicious bagels and protein smoothies, complemented by amiable staff, a great atmosphere, vibrant music, a plethora of choices, and a commendable 10% discount for first responders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wraps, Sandwich, Bagel
Shahzad Ali
Best!!! Everything Bagel Toasted with Cream Cheese.
Terrible attention to both those who prepare the food and those who charge. Typical Mexicans looking down on Hispanics!!! If you want to order, wait 10 minutes for them to take your order and another 15 minutes for them to deliver it to you.
Donna Malone
Excellent menu,everything freshand prices are great
Mauricio Barquero
The Best Bagel of NY. Thank you!
Tatyana Grinchuk
It was my first visit and it was fantastic. Yummy! Fresh! Clean . Thank you so much. Good luck in your business.
Mark Saigh
I was treated rudely here after greeting the employee. I would not recommend this business to anyone.
I ordered a plan bagel with tuna and after paying $10.00 for it I get all the way to work and it’s a complete mess not a care in the world when making it they just slapped the tuna on it that when I opened it it was everywhere long store short you call the store and the lady was nasty not a care in the world it wasn’t the point of the money like dam but not to care so rude smh won’t recommend and will never return
Atmosphere: 5
Food: 1
Service: 1
I visited this shop at 4:00 PM, well before their 5:00 PM closing time, and asked for a smoothie. I was told that they were “not making them today”, which was surprising since smoothies are clearly advertised as part of their menu. While I waited for my Uber, another customer came in to order food and was told that the grill was already cleaned and they were not making any more food. When she asked what time they closed, they said 5:00 PM—so why were they shutting down an hour early?
It was incredibly unprofessional and misleading to turn away customers while still being open. If the staff doesn’t plan on serving food and drinks up until closing time, they should update their hours or at least post a sign so people don’t waste their time. The customer service was rude and dismissive, and it felt like they were more focused on closing early than serving customers. Definitely won’t be returning.
Well, I usually love to give complements to places specially when they take care of customers, first rule is customer always RIGHT. They basically are the core of your business, they pay your bills, you exist because of them, think twice before to argue with them, be respectful and accept that you guys mistake on orders, very easy to get cx a remplace to his order. Not to argue like, what do you want me to do now? just remplace the order for a new one and you will have a forever cx in your small business. Remember they pay your bills.
This guys by the kitchen don’t know how you take care of a customer, looks like he hate this job, no love or respect for the art of cooking, take something else them. Make your life easy bud.
Mornings need a small in your face.
Food was lightly ok.
Atmosphere: 1
Food: 2
Service: 1
Number one for employees from business around.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wraps, Bagel
Fatal, I don't recommend it! The cashier with a face as if she were going to give you the typical food so rude
Atmosphere: 2
Food: 2
Service: 1
disgusting food
Atmosphere: 2
Food: 1
Service: 1
The cashier behaves very badly.
Atmosphere: 1
Food: 1
Service: 1
Lady on front in the register very bad actitud and music on the store very bad
Atmosphere: 1
Food: 5
Service: 1
Outstanding experience at The Bettered Bagel - delicious bagels and protein smoothies, complemented by amiable staff, a great atmosphere, vibrant music, a plethora of choices, and a commendable 10% discount for first responders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wraps, Sandwich, Bagel
Best!!! Everything Bagel Toasted with Cream Cheese.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Terrible attention to both those who prepare the food and those who charge. Typical Mexicans looking down on Hispanics!!! If you want to order, wait 10 minutes for them to take your order and another 15 minutes for them to deliver it to you.
Excellent menu,everything freshand prices are great
The Best Bagel of NY. Thank you!
It was my first visit and it was fantastic. Yummy! Fresh! Clean . Thank you so much. Good luck in your business.
I was treated rudely here after greeting the employee. I would not recommend this business to anyone.
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