Blue haired manager is very rude, talks to customers like they’re unintelligent. Restaurant itself is very dirty from top to bottom, tables are sticky and covered in crumbs from previous customers. Bathroom is never open and when it is it isn’t clean. It really worries me that the cleanliness of their food is similar to the dining area. AC is either not working or it’s off, creating a very uncomfortable ordering experience. Do not dine here.
Aaron Crawford
There are too many young staff working there, that don't take their job seriously. Customer service is very bad
Jesus Marquez
Needed to use the bathroom and it was a problem
Billy Lopez
Very good customer service
Enrico Phillips
Really great and generous staff!
Mannehdee Meme Manneh
Great Service and food
T.J paco Lopez
One of my Favorites Spots to Eat Lunch and Dinner, Never have any Problems with my Orders . . . they Always on Point
Kid-friendliness: All Smiles
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, French Fries, Jr Cheeseburger, Burger
Ari gold
Place gets robbed often. Be warned there is a silent alarm and its not suggested to dine-in. Too many youth gangs and disorderly, disregard location rethink where you have dinner or late night food.
Atmosphere: 2
Food: 3
Service: 2
Giselle Mitchell
Services are horrible, the workers aren’t properly trained it seems. Give me my combo without my burger then never answers the phone. Got a voucher for a free meal and the “general manager in one of staten island’s stores (Bay street) claims he doesn’t accept it. All I can say is racism is very prevalent around certain places. I don’t think if I looked different he would have denied me. He says there are too much scamming out there so he doesn’t accept it. I asked him to call the helpline and confirm using my ID. Its just a meal dude! But like I said when you have a certain tone you get treated in very inhumane Ways. So basically, they can take your money mess up your order and there’s no compensated.
Top tip: If you MUST come to this Wendy's, order or pickup ONLY at the drive-thru.
The soda fountains are never fully operational. It's one of the Coke machines that lets you choose what you want, except here everything is out and you're left with caffeine free diet coke. This is partially because the neighborhood kids break the machine every day treating it like an arcade machine.
Service is very slow at the counter. Seems like an efficiency issue. I've been here several times and I've seen enough. The food is fine- just don't order inside.
Atmosphere: 2
Food: 4
Service: 2
Aiesha Green
Unprofessional and dismissive. Faulty. I even contacted their Cooperate office, and they showed no care of my complaint.
Service: 1
Mr. Klaus Heisler
Not enough sauce on the burger, and service within 8min. But the dining area hasn't clean up during on weekend rush hours.
Atmosphere: 3
Food: 3
Service: 4
Jasmine Tillery
This Wendy’s always has an issue with making pick up drive through orders. I can’t understand what they are saying when they speak. On top of it something is always not working and no one can do anything about it.
Blue haired manager is very rude, talks to customers like they’re unintelligent. Restaurant itself is very dirty from top to bottom, tables are sticky and covered in crumbs from previous customers. Bathroom is never open and when it is it isn’t clean. It really worries me that the cleanliness of their food is similar to the dining area. AC is either not working or it’s off, creating a very uncomfortable ordering experience. Do not dine here.
There are too many young staff working there, that don't take their job seriously. Customer service is very bad
Needed to use the bathroom and it was a problem
Very good customer service
Really great and generous staff!
Great Service and food
One of my Favorites Spots to Eat Lunch and Dinner, Never have any Problems with my Orders . . . they Always on Point
Kid-friendliness: All Smiles
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, French Fries, Jr Cheeseburger, Burger
Place gets robbed often. Be warned there is a silent alarm and its not suggested to dine-in. Too many youth gangs and disorderly, disregard location rethink where you have dinner or late night food.
Atmosphere: 2
Food: 3
Service: 2
Services are horrible, the workers aren’t properly trained it seems. Give me my combo without my burger then never answers the phone. Got a voucher for a free meal and the “general manager in one of staten island’s stores (Bay street) claims he doesn’t accept it. All I can say is racism is very prevalent around certain places. I don’t think if I looked different he would have denied me. He says there are too much scamming out there so he doesn’t accept it. I asked him to call the helpline and confirm using my ID. Its just a meal dude! But like I said when you have a certain tone you get treated in very inhumane Ways. So basically, they can take your money mess up your order and there’s no compensated.
Atmosphere: 1
Food: 1
Service: 1
They got my order wrong, twice...
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Top tip: If you MUST come to this Wendy's, order or pickup ONLY at the drive-thru.
The soda fountains are never fully operational. It's one of the Coke machines that lets you choose what you want, except here everything is out and you're left with caffeine free diet coke. This is partially because the neighborhood kids break the machine every day treating it like an arcade machine.
Service is very slow at the counter. Seems like an efficiency issue. I've been here several times and I've seen enough. The food is fine- just don't order inside.
Atmosphere: 2
Food: 4
Service: 2
Unprofessional and dismissive.
Faulty.
I even contacted their Cooperate office, and they showed no care of my complaint.
Service: 1
Not enough sauce on the burger, and service within 8min. But the dining area hasn't clean up during on weekend rush hours.
Atmosphere: 3
Food: 3
Service: 4
This Wendy’s always has an issue with making pick up drive through orders. I can’t understand what they are saying when they speak. On top of it something is always not working and no one can do anything about it.
Love me Wendy’s!!!!
Kid-friendliness: Great
Atmosphere: 5
Food: 5
Service: 5
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