If I could rate this place a zero I would, the pure audacity and unprofessional behavior I experienced here was mind boggling! I went to pick up an uber order from this restaurant at approximately 3:45pm and walked into a dining room full of sleeping employees across the tables, chairs and floor! The one employee who was awake told me they were closed, but how are you closed with no sign up and the door unlocked!? They told me to go away and that if I wanted I could come back at 4:30 to pick up the order. While I do understand that everyone deserves a lunch break, I know that if the whole restaurant is on break at the same time they should lock the door and put a sign up stating closed for lunch, and orders should not be accepted during this time. I had to cancel the customer’s order. Waste of my time and even lost money and gas in the process. And another thing!!!!! I had to go out in the midst of a rainstorm for this foolishness. Last but not least, I called to speak with a manager while I was still on the premises and whoever answered refused to come out and talk to me. Very disappointed. Very upset. This needs to be justified!
Atmosphere: 1
Service: 1
Ariella Tekverk
My husband and I have been going here for years. We leave full and satisfied, very happy and excited to come back. I always get the beef brisket hot and sour soup and my husband gets the crispy duck. Both I highly recommend and I recommend coming to this place in general. Such a cozy authentic atmosphere and I always tell my friends and family about this place. I brought my Uncle here for his birthday and he was so happy and loved the food. I’ll always come here with new people or just to enjoy the food as always. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Wimolwan Suwannachote
Food is pretty pricey, we bought 2 entrees but they didn't come with rice, So weird. Most of Chinese places I went also have rice with an entree and because I ordered it togo, and I didn't check when I got home I later realized it was no rice. I was upset. The entrees we got, one of them was spicy, so I wasn't happy to have it without rice. I just ruined my night. Maybe next time you take order, you tell customers that this dish doesn't come with rice, so they can order it.
Atmosphere: 4
Food: 3
Service: 4
G.71 DeL
Authentic Chinese food was excellent. The woman who took our order, was a little impatient with our decision making. We had never been there before. When we finally told her what our order was she said that's it? Mind you , we ordered a lot of food, including dessert which was excellent, especially the 8 treasure rice pudding.
Atmosphere: 4
Food: 5
Service: 4
Ziyu Shu
lamp leg pretty good and cheap.
Atmosphere: 4
Food: 5
Service: 4
Dylan
Delicious, slow service!
Atmosphere: 3
Food: 5
Service: 3
Lingzhi Yang
free peanut service friendly, personal, highly helpful
Atmosphere: 5
Food: 5
Service: 5
Gene Sun
The spicy and chili fish is disgustingly salty, lack of any aroma or spice. And the fish tastes terrible, definitely cooked incorrectly. It used to be extremely delicious and now it’s just meh, what a waste of money and waste of my stomach. Also the beef stripe and beef slices also is flavourless. I used to get discounts for paying cash, now there isn’t an incentives and you get charged more for using credit cards. Probably a change in ownership. It’s probably counting days before this restaurant will close its door.
Atmosphere: 3
Food: 1
Service: 4
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Very rude, commented about my race and suggested that is why no tip was left. Very unprofessional behaviour. Thats not how tips even work. Makes sense why everything is cheap and frozen meals microwaved - they have such a bad rep that they have to be this cheap.
Atmosphere: 1
Food: 3
Service: 1
Hriday Sanakal
Incredibly bad wait staff. Would keep demanding tips and yelling and insulting me in front of a packed restaurant to hustle more money. If you want more money get a better job don’t hustle me for 30% tips. Dude spat at me to get takeout or never come back. I have never encountered anyone do this to me not even street beggars have better decency.
Best Chicken fried rice I've ever had! I used to go to 1080 which is still good and I've tried the place across downhill from the firehouse(yellow rice, yuk) and the place by nichols and 25a (SO-SO)but this place BLEW THEM AWAY.
Atmosphere: 4
Food: 5
Service: 4
Saqib Hasan
The food was horrible given the price. The waitress insulted us for ordering less despite us being poor graduate students. Packed up the leftover and threw it in the garbage.
If you want fine dining, just eat at home. Horrendous.
Atmosphere: 1
Food: 1
Service: 1
Lizzy B
Nice place and authentic yes but NOT ALLERGEN
Atmosphere: 3
Food: 2
Service: 3
Jacklyn Yeh
-fried scallion beef brisket -roast duck
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peking Duck
Suzanne C
Pleasantly surprised! My husband and I have been looking for a local authentic Chinese restaurant, Szechuan preferred. We ordered the spicy wontons, duck with scallion pancakes, spicy beef, double cooked pork belly and house fried rice. Everything was well seasoned, tasty, hot and fresh, made to order. The spicy peanut appetizer was my favorite. We will definitely go back again.
If I could rate this place a zero I would, the pure audacity and unprofessional behavior I experienced here was mind boggling! I went to pick up an uber order from this restaurant at approximately 3:45pm and walked into a dining room full of sleeping employees across the tables, chairs and floor! The one employee who was awake told me they were closed, but how are you closed with no sign up and the door unlocked!? They told me to go away and that if I wanted I could come back at 4:30 to pick up the order. While I do understand that everyone deserves a lunch break, I know that if the whole restaurant is on break at the same time they should lock the door and put a sign up stating closed for lunch, and orders should not be accepted during this time. I had to cancel the customer’s order. Waste of my time and even lost money and gas in the process. And another thing!!!!! I had to go out in the midst of a rainstorm for this foolishness. Last but not least, I called to speak with a manager while I was still on the premises and whoever answered refused to come out and talk to me. Very disappointed. Very upset. This needs to be justified!
Atmosphere: 1
Service: 1
My husband and I have been going here for years. We leave full and satisfied, very happy and excited to come back. I always get the beef brisket hot and sour soup and my husband gets the crispy duck. Both I highly recommend and I recommend coming to this place in general. Such a cozy authentic atmosphere and I always tell my friends and family about this place. I brought my Uncle here for his birthday and he was so happy and loved the food. I’ll always come here with new people or just to enjoy the food as always. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Food is pretty pricey, we bought 2 entrees but they didn't come with rice, So weird. Most of Chinese places I went also have rice with an entree and because I ordered it togo, and I didn't check when I got home I later realized it was no rice. I was upset. The entrees we got, one of them was spicy, so I wasn't happy to have it without rice. I just ruined my night.
Maybe next time you take order, you tell customers that this dish doesn't come with rice, so they can order it.
Atmosphere: 4
Food: 3
Service: 4
Authentic Chinese food was excellent. The woman who took our order, was a little impatient with our decision making. We had never been there before. When we finally told her what our order was she said that's it? Mind you , we ordered a lot of food, including dessert which was excellent, especially the 8 treasure rice pudding.
Atmosphere: 4
Food: 5
Service: 4
lamp leg pretty good and cheap.
Atmosphere: 4
Food: 5
Service: 4
Delicious, slow service!
Atmosphere: 3
Food: 5
Service: 3
free peanut
service friendly, personal, highly helpful
Atmosphere: 5
Food: 5
Service: 5
The spicy and chili fish is disgustingly salty, lack of any aroma or spice. And the fish tastes terrible, definitely cooked incorrectly. It used to be extremely delicious and now it’s just meh, what a waste of money and waste of my stomach. Also the beef stripe and beef slices also is flavourless. I used to get discounts for paying cash, now there isn’t an incentives and you get charged more for using credit cards. Probably a change in ownership. It’s probably counting days before this restaurant will close its door.
Atmosphere: 3
Food: 1
Service: 4
Very rude, commented about my race and suggested that is why no tip was left. Very unprofessional behaviour. Thats not how tips even work. Makes sense why everything is cheap and frozen meals microwaved - they have such a bad rep that they have to be this cheap.
Atmosphere: 1
Food: 3
Service: 1
Incredibly bad wait staff. Would keep demanding tips and yelling and insulting me in front of a packed restaurant to hustle more money. If you want more money get a better job don’t hustle me for 30% tips. Dude spat at me to get takeout or never come back. I have never encountered anyone do this to me not even street beggars have better decency.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Best Chicken fried rice I've ever had! I used to go to 1080 which is still good and I've tried the place across downhill from the firehouse(yellow rice, yuk) and the place by nichols and 25a (SO-SO)but this place BLEW THEM AWAY.
Atmosphere: 4
Food: 5
Service: 4
The food was horrible given the price. The waitress insulted us for ordering less despite us being poor graduate students. Packed up the leftover and threw it in the garbage.
If you want fine dining, just eat at home. Horrendous.
Atmosphere: 1
Food: 1
Service: 1
Nice place and authentic yes but NOT ALLERGEN
Atmosphere: 3
Food: 2
Service: 3
-fried scallion beef brisket
-roast duck
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peking Duck
Pleasantly surprised! My husband and I have been looking for a local authentic Chinese restaurant, Szechuan preferred. We ordered the spicy wontons, duck with scallion pancakes, spicy beef, double cooked pork belly and house fried rice. Everything was well seasoned, tasty, hot and fresh, made to order. The spicy peanut appetizer was my favorite. We will definitely go back again.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: House Fried Rice
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