Problem solved by conscientious manager. Yesterday evening, I ordered food for the kids at drive through. Exiting the car, when the bag with the food was lifted, it ripped at the bottom and the food was all over the street. Kids not happy, I was off to McDonald’s again, resigned to pay twice. Upon returning and mentioning the experience to the manager, he was very gracious and replaced the order at no charge, and suggested a shopping bag for the order which I really appreciated. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Wilson Tibere
Yesterday Dec 14 at 11:15 PM I went to pick up an uber order from there . I waited for 16 minutes and I pressed the bell no one answered and I try going to the drive through and explain that I’ve been waiting for 15 minutes no one answered what’s going on because the customer was asking me how long it was going to take so 1 of the guy said that I had to go back in the waiting area and so I said I’m already in the drive through if the order is ready just please give it to me so I can go about my business. The guy laughed and said”not in my drive thought it will definitely take a lot longer longer “ and when I get to the window he saw me he looked at me and laughed and talk to some other coworker and they both started laughing. It was 11:15 when I arrived and I ended up cancel the order at 11:40 . This is unacceptable . The guys looks Asians . Uber drivers are not supposed to wait for this long it should be at least 10 min max . This was an unprofessional behavior to not give me the order and laughed at me
Atmosphere: 1
Food: 5
Service: 1
Beatríz Couto
Old lady working the drive thru taking orders is so miserable and rude. This place won’t see me again!
Atmosphere: 1
Food: 1
Service: 1
Darphh
5 dollar meal on spottttt maddd busy doe b tryna get da munchies n it b Soo packed sometimes
Atmosphere: 5
Food: 5
Service: 3
SOK KUM PARK
They didn’t say anything about the McFlurry being unavailable, and just handed us a slip of paper that said “free McFlurry.” We never even heard anything about this, and we ordered specifically to get a McFlurry, so this makes no sense.
So we called them, and they said the coupon can only be used at that store, and they absolutely refused to give us a refund. They were extremely rude, so I’d recommend just going somewhere else.
Service: 1
Christopha
I asked for lemon in ice tea said it wasnt on order. It was i saw on screen besides never received it. Oops
Atmosphere: 4
Food: 4
Service: 2
John
Food is okay. Just fast food. Needed something to eat was the first place.
Atmosphere: 4
Food: 3
Service: 4
likky
service was bad. i went in with 3 other people and it took 20 minutes for the first order to come in while other peoples orders (who came after us) were made immediately. the rest of the orders came in 30 minutes later but only after we went up 3 times to ask about it. not only that but the fries and nuggets were cold. we saw them messing around back there a few times idk man it didnt seem too busy either
Atmosphere: 2
Food: 2
Service: 1
Niasmom Mays
Very pleasant window experience
Emerson Baltazar
Placed an order on the McDonald’s app, when I got there, the store didn’t seem that busy, there were only about 4-5 cars in line, but the manager was rushing everyone and they messed up my order some of the things I ordered was not in the bag and when I go on the app no help either!
Amazing job the whole crew was fast and friendly! Especially at the time we went!
Atmosphere: 5
Food: 5
Service: 5
Avery Carbonell
We were on our way home but my wife had to use the loo so we decided to pop in. The establishment looked clean and I ended up ordering on the kiosk. After I paid for my order no receipt came out but the staff was kind enough to ask if we were being helped while waiting for our orders. We got our order fairly quick and started driving home. I was eating in the car and to my dismay they had forgotten 2 out of 3 of the sauces I requested! I understand the possibility of human error but I ordered 3 different sauces and wanted to experience the gold sauce, oh well. The spicy deluxe mccrispy was decent, offered some noticeable spice but smelled and tasted banana like. Overall good service but I don't frequent at McDonald's. 3.8 stars 🤩
Atmosphere: 4
Food: 4
Service: 4
Matt Trapani
there was a problem but they went above and beyond to help me i actually do really appreciate it thank you
Problem solved by conscientious manager. Yesterday evening, I ordered food for the kids at drive through. Exiting the car, when the bag with the food was lifted, it ripped at the bottom and the food was all over the street. Kids not happy, I was off to McDonald’s again, resigned to pay twice. Upon returning and mentioning the experience to the manager, he was very gracious and replaced the order at no charge, and suggested a shopping bag for the order which I really appreciated. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Yesterday Dec 14 at 11:15 PM I went to pick up an uber order from there . I waited for 16 minutes and I pressed the bell no one answered and I try going to the drive through and explain that I’ve been waiting for 15 minutes no one answered what’s going on because the customer was asking me how long it was going to take so 1 of the guy said that I had to go back in the waiting area and so I said I’m already in the drive through if the order is ready just please give it to me so I can go about my business. The guy laughed and said”not in my drive thought it will definitely take a lot longer longer “ and when I get to the window he saw me he looked at me and laughed and talk to some other coworker and they both started laughing. It was 11:15 when I arrived and I ended up cancel the order at 11:40 . This is unacceptable . The guys looks Asians . Uber drivers are not supposed to wait for this long it should be at least 10 min max . This was an unprofessional behavior to not give me the order and laughed at me
Atmosphere: 1
Food: 5
Service: 1
Old lady working the drive thru taking orders is so miserable and rude. This place won’t see me again!
Atmosphere: 1
Food: 1
Service: 1
5 dollar meal on spottttt maddd busy doe b tryna get da munchies n it b Soo packed sometimes
Atmosphere: 5
Food: 5
Service: 3
They didn’t say anything about the McFlurry being unavailable, and just handed us a slip of paper that said “free McFlurry.” We never even heard anything about this, and we ordered specifically to get a McFlurry, so this makes no sense.
So we called them, and they said the coupon can only be used at that store, and they absolutely refused to give us a refund. They were extremely rude, so I’d recommend just going somewhere else.
Service: 1
I asked for lemon in ice tea said it wasnt on order.
It was i saw on screen besides never received it. Oops
Atmosphere: 4
Food: 4
Service: 2
Food is okay. Just fast food. Needed something to eat was the first place.
Atmosphere: 4
Food: 3
Service: 4
service was bad. i went in with 3 other people and it took 20 minutes for the first order to come in while other peoples orders (who came after us) were made immediately. the rest of the orders came in 30 minutes later but only after we went up 3 times to ask about it. not only that but the fries and nuggets were cold. we saw them messing around back there a few times idk man it didnt seem too busy either
Atmosphere: 2
Food: 2
Service: 1
Very pleasant window experience
Placed an order on the McDonald’s app, when I got there, the store didn’t seem that busy, there were only about 4-5 cars in line, but the manager was rushing everyone and they messed up my order some of the things I ordered was not in the bag and when I go on the app no help either!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Amazing job the whole crew was fast and friendly! Especially at the time we went!
Atmosphere: 5
Food: 5
Service: 5
We were on our way home but my wife had to use the loo so we decided to pop in. The establishment looked clean and I ended up ordering on the kiosk. After I paid for my order no receipt came out but the staff was kind enough to ask if we were being helped while waiting for our orders. We got our order fairly quick and started driving home. I was eating in the car and to my dismay they had forgotten 2 out of 3 of the sauces I requested! I understand the possibility of human error but I ordered 3 different sauces and wanted to experience the gold sauce, oh well. The spicy deluxe mccrispy was decent, offered some noticeable spice but smelled and tasted banana like. Overall good service but I don't frequent at McDonald's. 3.8 stars 🤩
Atmosphere: 4
Food: 4
Service: 4
there was a problem but they went above and beyond to help me i actually do really appreciate it thank you
Atmosphere: 5
Food: 5
Service: 5
Care less
Great French fries, and the new chicken wrap
Atmosphere: 5
Food: 5
Service: 4
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