Horrible service I placed a order online walked to the store and the worker told me they canceled my order because they do not take online order and I have to call my bank to get my money back I will not order from this location ever again
Lovepreet Singh
Bread was so hard I ordered from Uber
Food: 1
Service: 5
Jade Zeller
Okay, this location needs to be shut down. My cheese was not sliced but rather pulled apart and thrown on the sandwich, barely one slice worth! Then the tomatoes and onions were all recently JUST frozen and thawing while in my sandwich- so by time I got home- entire bread was soaked inside. The bread is stale. The onions were frozen so ZERO flavor- tasted like mushy ice... I mean....I want my money back honestly.Also, I could have easily robbed this store because the nice lady working was taking a break and didn't hear me say HELLO 7 times.... and there was cash just laying out by register.And to top it off, soda was flat.
Atmosphere: 1
Food: 1
Service: 5
Dana Afyouni
There’s a subway close to my house so it’s a convenient, cheap, not so unhealthy option for when I don’t feel like cooking. I always get the same thing as I’m a creature of habit. The last time I was there I asked for extra spinach (as usual) and the girl behind the counter was literally grabbing one piece of spinach at a time. I asked again for extra and she responded with something about the “rules”. I didn’t realize there was a shortage of spinach? I was willing to pay whatever I just want to be able to enjoy my food. The terrible customer service and mediocre food together is not a good combo. I left so angry for the fact that my simple request after a long stressful day was too much for her to handle. I won’t be going back ever again.
Atmosphere: 1
Food: 2
Service: 1
Ruth Young
Super kind and helped me with my online order. Gave me a free sandwich which because the mobile order was messed up. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
carew207
Food good. Service by the gentleman good.There’s a woman working here shouting on her cellphone..sitting at the customers seats..while I’m trying to enjoy my sandwich.
Atmosphere: 1
Food: 4
Service: 4
LAY
I ordered a sub through the Subway app for pick up, When i go there, they cancel my order without notice. And the staff is very rude to
Atmosphere: 1
Food: 1
Service: 1
Pinky Rohira
Ridiculous service from the young guy , he didn’t know how to make sandwiches how to put sauce, I aske to toasted even don’t know how to toast. Very very bad experience. He didn’t close the sandwich and proceed to wrapping how bad it is. I hope it help other to go there before.
Atmosphere: 1
Food: 1
Service: 1
K
One of the worst subways I've ever been to. The employees are negligent and rude. They will overcharge you for little things like 1 dollar for a bag.Don't get yourself sick by eating here
Sadri B.
It's subway so don't go overboard with expectations but this particular sub in queens is ok overall. Didn't go the typical subway sandwich route today as they have the underrated personal pizza available and with a few chocolate chip cookies and a large fountain soda I can say that subways in Sunnyside Queens did a good job on a Friday afternoon. Quick service , plenty of places to sit as the place is empty and keeping it simple at subways is the way to go .overall 3 stars on my yelp meter and what the heck adding a extra half star for the still warm and chewy cookie .
This is one of the cleanest restaurant in the area,good food,and special attention from the workers excellent I highly recommend. Excellent environment.
Christopher M
Horrible experience!Guy behind the counter is extremely rude and unprofessional, there is no customer service here whatsoever, they want to give you what they want/have, not what you already order online.How shameful, place real workers behind the counter, not your relatives/friends, because they are giving a horrible experience.
Atmosphere: 1
Food: 3
Service: 1
S.I. Abed
Their store is really nice. It's a good place to get my sandwiches from. The employees there are really nice. Especially a lady who served me the best way possible. Their food quantity and quality are great.Vegetarian options: They have veggie sub which has veggie patty in it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Tuna
Mahade Hassan
Dear Subway Corporate Team,I hope this letter finds you well. I am writing to express my concerns and share my recent experience at one of your Subway restaurant locations, specifically the one situated at 43-19 Queens Blvd, Queens, NY 11104.On [9/9/23], I visited this Subway branch with the intention of enjoying a Philly cheesesteak foot-long sandwich, a popular item on your menu. However, my experience was far from satisfactory, and I would like to bring several issues to your attention:Language Barrier: The staff member on duty during my visit had difficulty communicating in English, which made it challenging to place my order accurately and efficiently. Furthermore, she seemed disinterested in listening to customer requests, leading to a frustrating experience.Inadequate Toppings: I was disappointed to find that my foot-long sandwich contained an insufficient amount of cucumbers and tomatoes. This not only detracted from the overall taste but also left me feeling shortchanged in terms of the ingredients promised in the menu.Incorrect Order: I ordered three different types of cookies but received all the same variety. This required an additional trip to the restaurant to correct the mistake, wasting my time and causing unnecessary inconvenience.Overcharging: To my surprise, I was charged $14.89 for my Philly cheesesteak foot-long sandwich, which is priced at $12.89 plus tax. This discrepancy in pricing left me feeling unfairly treated.I believe in the quality and reputation that Subway upholds, and I am confident that these issues do not reflect the standards you aim to maintain. I kindly request that you investigate this matter and take appropriate actions to ensure such incidents do not occur in the future. Customer satisfaction is crucial, and it is disheartening to encounter such problems at a Subway restaurant.I appreciate your prompt attention to this matter and look forward to a positive resolution. Please do not hesitate to contact me if you require any further information regarding my experience.Thank you for your time and consideration.
Atmosphere: 1
Food: 1
Service: 1
jon doe
dont eat here. owner tries to charge you extra to customize your vegetables. vegetables were stale and sandwich wasnt very good. don’t believe these fake family-uploaded
Horrible service I placed a order online walked to the store and the worker told me they canceled my order because they do not take online order and I have to call my bank to get my money back I will not order from this location ever again
Bread was so hard I ordered from Uber
Food: 1
Service: 5
Okay, this location needs to be shut down. My cheese was not sliced but rather pulled apart and thrown on the sandwich, barely one slice worth! Then the tomatoes and onions were all recently JUST frozen and thawing while in my sandwich- so by time I got home- entire bread was soaked inside. The bread is stale. The onions were frozen so ZERO flavor- tasted like mushy ice... I mean....I want my money back honestly.Also, I could have easily robbed this store because the nice lady working was taking a break and didn't hear me say HELLO 7 times.... and there was cash just laying out by register.And to top it off, soda was flat.
Atmosphere: 1
Food: 1
Service: 5
There’s a subway close to my house so it’s a convenient, cheap, not so unhealthy option for when I don’t feel like cooking. I always get the same thing as I’m a creature of habit. The last time I was there I asked for extra spinach (as usual) and the girl behind the counter was literally grabbing one piece of spinach at a time. I asked again for extra and she responded with something about the “rules”. I didn’t realize there was a shortage of spinach? I was willing to pay whatever I just want to be able to enjoy my food. The terrible customer service and mediocre food together is not a good combo. I left so angry for the fact that my simple request after a long stressful day was too much for her to handle. I won’t be going back ever again.
Atmosphere: 1
Food: 2
Service: 1
Super kind and helped me with my online order. Gave me a free sandwich which because the mobile order was messed up. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Food good. Service by the gentleman good.There’s a woman working here shouting on her cellphone..sitting at the customers seats..while I’m trying to enjoy my sandwich.
Atmosphere: 1
Food: 4
Service: 4
I ordered a sub through the Subway app for pick up, When i go there, they cancel my order without notice. And the staff is very rude to
Atmosphere: 1
Food: 1
Service: 1
Ridiculous service from the young guy , he didn’t know how to make sandwiches how to put sauce, I aske to toasted even don’t know how to toast. Very very bad experience. He didn’t close the sandwich and proceed to wrapping how bad it is. I hope it help other to go there before.
Atmosphere: 1
Food: 1
Service: 1
One of the worst subways I've ever been to. The employees are negligent and rude. They will overcharge you for little things like 1 dollar for a bag.Don't get yourself sick by eating here
It's subway so don't go overboard with expectations but this particular sub in queens is ok overall. Didn't go the typical subway sandwich route today as they have the underrated personal pizza available and with a few chocolate chip cookies and a large fountain soda I can say that subways in Sunnyside Queens did a good job on a Friday afternoon. Quick service , plenty of places to sit as the place is empty and keeping it simple at subways is the way to go .overall 3 stars on my yelp meter and what the heck adding a extra half star for the still warm and chewy cookie .
Restaurantji Recommends
This is one of the cleanest restaurant in the area,good food,and special attention from the workers excellent I highly recommend. Excellent environment.
Horrible experience!Guy behind the counter is extremely rude and unprofessional, there is no customer service here whatsoever, they want to give you what they want/have, not what you already order online.How shameful, place real workers behind the counter, not your relatives/friends, because they are giving a horrible experience.
Atmosphere: 1
Food: 3
Service: 1
Their store is really nice. It's a good place to get my sandwiches from. The employees there are really nice. Especially a lady who served me the best way possible. Their food quantity and quality are great.Vegetarian options: They have veggie sub which has veggie patty in it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Tuna
Dear Subway Corporate Team,I hope this letter finds you well. I am writing to express my concerns and share my recent experience at one of your Subway restaurant locations, specifically the one situated at 43-19 Queens Blvd, Queens, NY 11104.On [9/9/23], I visited this Subway branch with the intention of enjoying a Philly cheesesteak foot-long sandwich, a popular item on your menu. However, my experience was far from satisfactory, and I would like to bring several issues to your attention:Language Barrier: The staff member on duty during my visit had difficulty communicating in English, which made it challenging to place my order accurately and efficiently. Furthermore, she seemed disinterested in listening to customer requests, leading to a frustrating experience.Inadequate Toppings: I was disappointed to find that my foot-long sandwich contained an insufficient amount of cucumbers and tomatoes. This not only detracted from the overall taste but also left me feeling shortchanged in terms of the ingredients promised in the menu.Incorrect Order: I ordered three different types of cookies but received all the same variety. This required an additional trip to the restaurant to correct the mistake, wasting my time and causing unnecessary inconvenience.Overcharging: To my surprise, I was charged $14.89 for my Philly cheesesteak foot-long sandwich, which is priced at $12.89 plus tax. This discrepancy in pricing left me feeling unfairly treated.I believe in the quality and reputation that Subway upholds, and I am confident that these issues do not reflect the standards you aim to maintain. I kindly request that you investigate this matter and take appropriate actions to ensure such incidents do not occur in the future. Customer satisfaction is crucial, and it is disheartening to encounter such problems at a Subway restaurant.I appreciate your prompt attention to this matter and look forward to a positive resolution. Please do not hesitate to contact me if you require any further information regarding my experience.Thank you for your time and consideration.
Atmosphere: 1
Food: 1
Service: 1
dont eat here. owner tries to charge you extra to customize your vegetables. vegetables were stale and sandwich wasnt very good. don’t believe these fake family-uploaded
Atmosphere: 1
Food: 1
Service: 1