Chipotle Mexican Grill

Always had the best food of local Chipotles. Now our order is never ready on time. The guy behind the register was NASTY. If you order and it says a certain time it needs to be done by that time. Going down hill.

To be honest the food was good but there was a girl named Melissa and she through my food the worst attitude ever you guys should fire her the worst person ever and in my opinion the only good person that was there is Marisol she is so nice and sweet

Food: 3

Service: 1

Food quality control at this location is UNACCEPTABLE. Due to staff shortages, servers are required to handle payments and then immediately return to food preparation. This means they are touching cash and the register which are known to carry germs and then handling food items like cheese and lettuce without proper handwashing or glove changes. This is a serious food safety concern and frankly disgusting!!!

The staffing cuts are also causing long unnecessary lines (20+ mins of waiting) and a clear decline in service standards. It is disappointing to see how far Chipotle has fallen due to poor management decisions and staff cost cutting.

Portion sizes have noticeably shrunk as well. Getting a reasonable amount of rice now feels like a negotiation whereas it used to be a standard portion.

The restaurant itself is poorly maintained. The soda machine area is messy dirty and clearly neglected.

Overall this location reflects extremely poor restaurant management.

Atmosphere: 1

Food: 1

Service: 1

Went there today with my friends and had a great time

Atmosphere: 4

Food: 5

Service: 4

worst chipotle ever

Atmosphere: 1

Food: 1

Service: 1

Ordered a veggie bowl and found a piece of meat mixed in. When I told the staff, their response was basically “you didn’t eat it, so you can just ignore it.”

Atmosphere: 1

Food: 1

Service: 1

Can't really say anything positive/negative because I was there 30 minutes before closing. Can't comment about the food.

Atmosphere: 4

Food: 4

Service: 5

Food is great but I hate they don't give priority to the customer who order online thru the app.
I always order online because I have to get home early for online classes but always I ended up regretting my decision. Customer who doesn't order online get faster service.....
There is no point on ordering ahead ....

Atmosphere: 2

Food: 5

Service: 1

Good food, lax atmosphere

Atmosphere: 3

Food: 4

Service: 3

I love Chipotle, but I recommend other locations. Syosset is very poorly operated.

Atmosphere: 4

Food: 4

Service: 1

Always ONE person working regardless how long the line is.

Atmosphere: 1

Food: 5

Service: 1

Is this a joke ?

Atmosphere: 1

Food: 1

Service: 1

Terrible chipotle.. always dirty can’t never sit down to eat and always 1 person working.

Food is good because it’s like every other chipotle but I’ll steer clear from this one. Employees aren’t happy.

Atmosphere: 1

Food: 5

Service: 2

Really bad location. Carne Asada is on all the biggest signs yet when I asked the lineman if they had steak coming anytime soon he said no. No steak on the line and no steak on the empty grill in an empty restaurant. The guy did not seem to care one bit. I just left, I didn’t want to spend my money there.

Poor service from unhappy workers, frequently out of supplies and they can't change a $20 bill. Constantly messy with overflowing garbage cans and drink dispensers that are constantly empty. Poor effort, owner should quit.

Atmosphere: 1

Food: 2

Service: 1