Chipotle Mexican Grill

Delicious food and nice atmosphere

Atmosphere: 4

Food: 5

Service: 5

Dirty.
Stinky.
Small food portions.
Crew looks like they hate their job.

Atmosphere: 1

Food: 1

Service: 1

Took way too long. We placed an online order at 11:42 and to be ready at 12:00. We waited 19 minutes to receive our order.

Atmosphere: 1

Food: 2

Service: 1

Extremely disgusted. I have no idea what is in my food. I just picked up my bowl and this is in it (see photo). Literally feels like plastic. Looks like i wont be going back to chipotle any time soon

Walking in the store was a mess, garbage bins were over flowing with trash, tables were messy so was the food section. Servers were scrambling around. Got a chicken bowl only to get raw chicken.

Atmosphere: 1

Food: 1

Service: 1

I ordered a salad and theres a ton of water in the bottom of the container it was served in. The food tasted good, but not sure why it was so watery....was the lettuce not dried appropriately? The staff was super friendly. Not sure if I'll be back.

Atmosphere: 4

Food: 2

Service: 5

I would first like to mention I am not hangry while writing this review. Let me explain my review grade. I ordered a burrito with beef barbacoa. They had a soup of fat brewing. There wasn’t enough beef. They took a plastic cup(that has been soaking in it) and took some beef out and dumped the soup onto the wrap. The portion was rather small. The guac was also empty and looking sad. I should have skipped it before saying to add it. I find a place to sit down. I cleaned my spot because the few tables and all were uncleaned. I unwrap the burrito in the restaurant and my hand was covered. Not a very enjoyable experience. The other items on the burrito made the burrito very cold. I wasn’t satisfied. Food rating as two. It was edible after wiping all the fat with many napkins. Service is 3. I can’t blame the cooks for the beef issue but I can judge them on serving the stew of beef. Atmosphere is lowest you can get. One star. Half the restaurant is a wooden box and the other side is crumb city. Overall, would I come back? No. Just too many weird things taking place at this location when the East meadow location is so much better and professional. TLDR, don’t serve sloppy seconds of beef that had to been scrapes off the bottom of the metal container. I can wait.

Atmosphere: 1

Food: 2

Service: 2

The associate making my tacos didn’t get annoyed when I was specific about how I wanted my taco and made it with love. Thanks

Atmosphere: 5

Food: 5

Service: 5

Most worst meal I ever had. I have a lot of meal ok fine below average but this own. I think an employee mistakenly some sauce with vinegar. Taste source as hell the whole bowl.

Atmosphere: 1

Food: 1

Service: 1

Mixed experiences. Can be very good, and can be alright. I like it and started eating here again.

Ordered a quesadilla through the app because the specific one is an app exclusive only and order the kids build your own taco. Waited 20 minutes for it to be ready and when I got there, they didn’t even start the order after the app told me it was ready and they went on to tell me that I had to file a complaint in the app to get my money back because they were out of all the ingredients But they still said that my order was ready. we stood there for another 30 minutes, trying to get my money back either a gift card or store credit or back to the app and they were unable to do all of those options and a day later. I am still dealing with trying to get my money back. This was the worst customer service I have ever had to deal with in any franchise.

Atmosphere: 1

Food: 1

Service: 1

Ordered my boyfriend a burrito on the app for delivery and it came as a burrito bowl for the second time, and my guacamole had avocado produce sticker in it

Atmosphere: 3

Food: 2

Service: 2

Good food

This place needs to work on the staff shortage. There allways a huge line in lunch hrs. This place is dirty & messy all the time. I see forks spoons napkins & even food on the floor plus over fill garbage bins . Drinks & Utensils counter is not checked in intervals. Dinning area are always dirty with food and spills

Atmosphere: 3

Food: 4

Service: 4

They can work on having there tables floors and drink fountains a lil more cleaner....Food was great 👍

Atmosphere: 3

Food: 5

Service: 5