Smallcakes Syosset

339 Jackson Ave, Syosset
(516) 226-1922

Recent Reviews

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Kevin Holian

Great choices, always fresh, even cupcakes for pups, and consistently superb customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lemon Drop Cupcake, Boston Cream Cupcake, Hot Fudge Sundae Cupcake, Famous Red Velvet Cupcake

Christina Bernstein

Ordered a Gold cake with gold confetti and decor and was given a faded green , barely can read cake with no gold decorations. Was told owner would contact me to discuss. Has not answered calls or emails. Unprofessional. Do not trust with any cake orders. Called to confirm cake order with detailed pictures twice before picking it up.

Atmosphere: 1

Food: 1

Service: 1

Colette Sayre

Bought 3 different varieties of cupcakes for a birthday. The cupcakes were enjoyed by all. There weren't any leftovers

Food: 5

Service: 5

Recommended dishes: Birthday Cake, Lemon Drop Cupcake, Chocolate Cream

Mel B

Stopped in for cupcakes for a birthday party. These were a big hit. Everyone devoured them. They're each as delicious as they look.

Atmosphere: 5

Food: 5

Service: 5

Mel L

Purchased a cake for my daughter’s first birthday stating I wanted a pastel rainbow cake with rainbows, sunshine’s, and flowers. I sent a picture 10 days before of what I wanted. I was called 2 hours before my scheduled pick up and told they didn’t have fondant and couldn’t make what I asked for. I was busy getting ready for the party at that point and told them I trusted them to make it pastel rainbow. Drove 30 minutes to pick up the cake and it did not have one rainbow on it. It was mostly blue with white writing on a white cake, exactly the opposite of a baby girls first birthday cake. I asked the owner to call me that day. Called back the next day and requested he call me. On the third day I sent an email and still never heard from him. Had to dispute the charge for my $230 cake with my credit card company.

Danielle King

Delicious cupcakes, wonderful decorations and helpful staff. Great option for themed bake goods for any occasion. The parking negatives listed below are due to Jackson Ave / Jericho Tpke traffic congestion. It has nothing to do with the quality of the baked goods or services. If you come in from the south bound or same side as the shop it’s fine.

Atmosphere: 5

Food: 5

Service: 5

Royal Flush

Not as good as it used to be especially given the high prices. The service could definitely be better as well.

Atmosphere: 2

Food: 3

Service: 2

Mitch Gerson

There are a few vendors that consistently provide a great in store experience, and amazing tasting food and I'm so happy to support Smallcakes as one of those outstanding vendors.

They never fail to help out with special requests. This past Sunday at around 2:45 (they close at 5) we made a special request for Monday but didn't realize they're closed (for Columbus Day.) Without a hesistation - the owner set us up with a dozen custom cupcakes in Mets colors for my Son's 16th birthday.

If you want a great vendor that serves up really delicious cake - you have to try these guys. They'll work with you on just about any design if it's physically possible to do! (and I would guess they've done some impossible ones too.)

Thanks! - we continue to come back when we can.

(the slightly smudged cake is a result of an overzelous teenager not the packaging!)

Atmosphere: 5

Food: 5

Service: 5

Janice Andrea

Amazing First-Time Experience!
I was a bit indecisive about what I wanted when I called Smallcakes Syosset, but their customer service over the phone was incredibly helpful. As it was my first time buying from them, they took the time to discuss pricing and they offered great recommendations. I ended up ordering one dozen vanilla and one dozen red velvet cupcakes. They charge about 5.50 per cupcake. They require a deposit of half or you can pay in full, and I chose to do everything over the phone three days prior to my event, and paid for half. I asked for the color blue on the “Happy Birthday” print cupcakes, so I wasn’t sure what to expect—but everything turned out perfect! The cupcakes were beautifully decorated and very moist. I went on a Sunday for pick up, and since it was pretty empty, I had no issues with parking, which was a relief. I highly recommend this shop and will definitely purchase here again. Plus, they offer a discount if you pay the balance in cash, which was a nice bonus!

Parking: Parking in the front of the building and a larger lot around the back.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Red Velvet 

Kelli Smith

Ordered a cake all the way from Virginia for a very special girl and it was ready by the time I flew in! The cake was exactly what I wanted and they did an amazing job ! I don’t ever eat cake but THIS cake was so delicious I couldn’t resist! Thank you for the great service and amazing cake! I will never order another cake anywhere else if I’m on Long Island ❤️ nailed it !!!!!

Atmosphere: 5

Food: 5

Service: 5

RK Beauty NY Hair & Beauty Salon

If you are looking for the best of the best custom cupcakes and treats, creatively presented, with fabulous flavors, this should be your go-to. It's a family owned and operated cupcakery and creamery, and the minute you open the door, not only will fresh-baked aroma appeal to you, but the atmosphere that only a family-owned business can deliver. You can park in the front, or on the side, or even in the back and walk around. Do go!

Atmosphere: 5

Food: 5

Service: 5

jennifer vessio

Thank you so much! You made our little girl -very happy. The cupcakes fit the frozen birthday theme perfectly and everyone commented on how pretty they were and how delicious they tasted!

Food: 5

Service: 5

Melanie Coleman

Best place to get a cupcake !!!

Atmosphere: 5

Food: 5

Service: 5

Joann Mezey

Best cupcakes I've ever had. The pink vanilla are classic vanilla cake with vanilla buttercream and are my favorite. They are very soft and moist. They stay fresh for a few days after I buy them. Friendly staff and clean store. They make very cute cupcakes for all holidays. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pink Vanilla

Janice Huang

Alcohol infused mini cupcakes - Champagne, Blue Moon, Guinness! NYE printed vanilla and chocolate cupcakes. So good! Great customer service over the phone and at pick up.

Food: 5

Service: 5

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