Cavalier Room

Name: Cavalier Room
Address: 100 E Onondaga St, Syracuse, New York, 13202, US
Telephone: (315) 474-2424
Price range: $$
Rating: 2.7

$$ • Bars

Hours:
100 E Onondaga St, Syracuse
(315) 474-2424

About Cavalier Room

The Cavalier Room is an interesting, historic hotel that has undergone renovations, but still has some areas that need improvement. The rooms are described as average, with dated furniture and inconsistent cleanliness - one guest found spoiled hummus in the fridge and hairs in the bathroom upon arrival. The rooms also seem to have issues with accuracy, as one guest booked a larger room with a sofa bed but was given a standard room without the promised amenities.

The hotel's service is a mixed bag, with some positive experiences, such as prompt valet service and good food from room service, but also some notable disappointments. One guest had a poor check-in experience, with unhelpful staff and a lengthy wait time, while another observed front desk staff engaged in arguments with customers. The M-Club lounge breakfast was also lacking, with limited options and no bread available.

Despite these issues, the hotel's historic charm and renovations are appreciated, with the lobby described as "gorgeous." The on-site Irish pub, Shaughnessy's, also receives high praise for its great food, drinks, and live music. Overall, the Cavalier Room seems to be a mixed bag, with the potential to provide a good experience, but needing more consistent attention to detail and customer service.