Dunkin'

299 Farrell Rd, Syracuse
(315) 218-5729

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Today's visit was one of the worst visits at a DD..... Hash browns were hardly warm at all almost returned them for hot ones....sandwich was not hot but good except the bacon was off on the side not in the sandwich..... Coffee was hot and good as it should be and as I expected.... However the booths were dirty, both of them and a big area of the floor was also very dirty at 9:15 in the morning..... Actually it was disgusting the mess on the floor..... Also to top things off...
This location is definitely understaffed and I feel for them. This is one of the most consistently slow Dunkins I’ve ever been to. The workers are kind and I’ll keep coming back because it’s close to my house. That being said, expect to wait at the least 15-20 minutes.
So we broke down not too far from here and waited here for a tow truck. The staff were unbelievably kind and caring and let us hang there for the three hours we waited for a tow. They came over frequently asking if we were okay, or if we needed anything. Sometimes it is the simplest things. These guys were absolutely great. 5/31/24. Thank you Gentlemen!

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