Dunkin'

4886 W Seneca Turnpike, Syracuse
(315) 299-8006

Recent Reviews

Adrian Thibodeau

Their prices are getting out of control. It used to be 5:35 for a bagel and a large iced coffee. Now it's almost 10 bucksWheelchair accessibility: Ramp for wheelchair accessibility

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Bagels, Muffins

Jerry Burlingame

Place has decent food, but there are more problems with this location than any other one I've been to. Today, for example, they didn't have gloves to make food. Last week, they ran out of bread, the week before it was some other excuse for not being able to make food. Too many times a month that this location has issues.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Doughnut, Sausage Egg and Cheese, Hash Browns, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Bagels, Croissant, Muffins, Everything Stuffed Bagel Minis, Donuts, Egg and Cheese, Iced Latte, Bacon Egg and Cheese

Robert Boulware

Absolutely horrendous. A half dozen employees and they can't get a coffee order right. Only a total of 2 customers in the drive thru. Asked for large,gave me a medium and then said is that fine. Meanwhile employees yelling and cursing in the back, mf this, mf that. We should definitely keep raising the minimum wage for idiots like this, soon enough the morons will be replaced by tech. This place constantly gets orders wrong and they don't care 1 bit. That was my last time going there.

Atmosphere: 1

Food: 1

Service: 1

Salman A

Impressed that a donut shop offers vegetarian options. I had thr veggie egg white bites. Alexus was extremely friendly, and compassionate with a deaf customer--this is what customer service is all about.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Egg and Cheese

Kamaya Taylor

No matter how polite you are most of the drive thru cashiers have disgusting attitudes. I usually stop here because it’s close to class but I’ll be going to velasko road. You’re around caffeine and sweets all day, eat something, perk up and treat customers with respect. Thank you.

Food: 3

Service: 1

Omaima Khan

How is this place still open ive literally never had a good experience here. Awful wait, incompetent staff, no other Dunkin in the area operates as close to how bad this one is .

Atmosphere: 1

Food: 1

Service: 1

Jean Kelsey

I rarely review, but this place is so frustrating and they really need to get their s&%t together. 9 out of 10 times my order is wrong, the wait is astronomical, or they've run out of something and make substitutions without asking you. So poorly run and managed!! My business will not be at this location, no matter how convenient it is.

Atmosphere: 1

Food: 1

Service: 1

Cole Jarvis

Almost always get my order wrong unfortunately

Jake W.

Fast drive through. Flat out rude staff. The sausage was cold. The stale English muffin tasted like cleaning supplies. I went in and asked for something different and they were pretty mad at me. The people that work here don't get along with each other and are tossing poorly prepared food to customers who don't know that they shouldn't have come here. You'd think that it shouldn't be this hard to screw up something this simple, but the non-caring employees here will surprise you. Do not go here.

Gina Shoen

The window staff was beyond amazing and friendly this morning, well worth the wait in line! A friendly face and nice conversation is a great way to start the day. I LOVE this location, my order is always spot on and there is rarely a long wait. Great job!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese

Eve Soltau

Armosphere, perfect. And coffee was jusy as it should be!!

Atmosphere: 4

Food: 4

Service: 4

Kelsey Smith

Whomever was working the food and window around 10am Thursday morning 10/5 made me remember what a well made breakfast sandwich from Dunkin’ can taste like ! I stopped buying bfast food awhile back from here since it was always not throughly cooked or would taste old. Today I decided to try again and I’m so happy I did.

Atmosphere: 5

Food: 5

Service: 5

Tara Buckman

Did an orde4 ahead with walk in pick up. Quick and friendly service. Keep it up! This is a positive change as to what I have experienced in the past!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Hash Browns, Bacon Egg and Cheese, Muffins, Donuts

Patrick P

Best coffee anywhere very friendly staff, small inside like most but adequate.

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: Croissant, Bacon Egg and Cheese, Wake

PlumGoodCo P.

Yikes. This place has been on a steady downward spiral since pre pandemic, taking a sleigh ride into hell in gasoline underpants. You'll wait in line until your next birthday, and by the time you actually get to the person, they won't have what you want. Almost every single time. Just descend the hill and go to Velasko. Hope they flip the crew soon here, such a shame.

Load More