Mario & Salvo's Pizzeria

Absolutely the best pizza around Syracuse, especially if you like NYC-style. First time there today and had a slice of cheese pizza that literally made me and my friend get a little teary-eyed it was so good. The tasty crust was just the right amount of crispiness and flop. The sauce was flavorful without being overly sweet, and the sauce:cheese ratio was perfect. The staff was working hard but still friendly and made sure to acknowledge us and take our order promptly.

Always so, so, so good. Usually our first meal when arriving in Syracuse. Good dough, good sauce, good toppings all put together to make something extraordinary. Easily the best pizza in town!
By the way, it’s really a takeout restaurant. They have a couple tables and chairs, but it’s best to order online or by phone, then go and pick it up. I saw in some reviews that others have had a problem with online ordering, but ours have always been perfect.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Deluxe Pizza, Pepperoni Pizza

Great pizza, as always.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Deluxe Pizza, Pepperoni Pizza, Cheese and Mushrooms Pizza, 2 Slices of Everything Pizza and 1 Slice of Mushroom Pizza, Broccoli Pizza

Best NY style pizza in

Atmosphere: 5

Food: 5

Service: 5

Ordered a pizza that never came ??

Food: 5

Service: 1

Ordered pizza and wings on Friday 9/6/24. I have ordered food from Mario's numerous times in the past. Food is almost always awesome. Asked for a price total over the phone when I placed the order for pick up. $77 and change. Was told the same amount at the register when picking up. Put it on the credit card. It was only after I signed the receipt that I noticed the total was rounded up to $80. I thought that that was strange. I should have said something then and there but it was extremely busy and I didn't want to hold up the line. It's still bothering me over a week later so I thought I would share. Again, food (wings especially) is outstanding. A bit more care should be placed on ringing the customer up.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Buffalo Chicken Pizza, Wings

Man.... the girl / woman who takes orders sometimes is SOOOO miserable to talk to. Always a terrible tone and even made sure to correct my girlfriend who ordered a large "plain" pizza. "Oh, you mean a large CHEESE pizza" she replied snobby as can be.

Food is generally quite good though but she shouldn't be taking phone calls

Atmosphere: 3

Food: 4

Service: 3

Great family run business for many years.
Thanks Guys..!!

Atmosphere: 5

Food: 5

Service: 5

Wanted to check out this popular pizza spot, so getting a cheese pizza was the go to option and it was good, easy thin sliced pizza.

Atmosphere: 4

Food: 4

Service: 4

What a great place. Have been going there for years. Always quality food, the latest pizza I got was to die for. The girl who took my order, I think her name was Kaylie, was so nice and helpful. Keep up the great work!

Atmosphere: 5

Food: 5

Service: 5

I usually love Mario and Salvos but not today. My pizza was burned and I drove all the way home not knowing. I live 20 mins away.

Atmosphere: 5

Food: 2

Service: 5

Unfortunately likely won’t be back after today’s pickup. If the owner/manager would like to see what I’m talking about via camera I picked up between 5:30-5:45 on 9/18. One large pie with garlic knots.

Came in to pickup an order I placed online. To be clear I’ve ALWAYS had good experiences when the owner is in the shop.

Unfortunately today it was a group of younger school/college aged workers.

I ordered a cheese pizza with one topping and some garlic knots.

When I asked for my order there was clearly something wrong, the worker at the register went to the person handling the pie talking facing away and specifically standing so I couldn’t see the pizza.

At this exact time, the worker who appeared to be making the pizzas yelled at the two leaning over my pizza saying they clearly took the wrong pizza and just are putting garlic on “a random pizza.” Tho I couldn’t see what the workers were doing to my pizza It clearly was the wrong pizza.

A few min later the person working the counter tossed the pizza on the counter without a word to me. I grab it and ask “was there something wrong with the pie” and got dismissed despite what I just overheard.

At this point I ask for my garlic knots - the worker I guess was annoyed at me questioning why they were hiding what was going on with the pizza. Without a word he tosses the garlic knots on the counter. No “thank you sorry about the delay” just silence and I walk out.

Imagine if he had just said “hey sorry it’s going to be a bit longer we put the wrong pizza in the box” or if they just said hey we forgot to put garlic on. I wouldn’t have cared at all.

this was on a pickup order where I tipped 20%.

Again. Owner wasn’t there and he always espouses the opposite experience.

Extreme inconsistency in experience where I’m literally expecting the bare minimum customer service is why ill choose somewhere else to eat even if the food isn’t as good.

Atmosphere: 1

Food: 5

Service: 1

Pizza was delicious ?

Atmosphere: 5

Food: 5

Service: 5

Their food has always been good in the past but we ordered a pizza from their online system for 1 pizza and some soda. Order was confirmed, said when it would be ready...two hours go by and nothing. My friend called and was given attitude saying they are busy and never saw the order? My friend for a manager and was told there was nothing they could do. This really should be looked into, perhaps turn off online ordering during busy times that you are struggling to meet orders. Kinda defeats the purpose of online ordering. I understand the world is understaffed but a simple apology, compassion go a long way.

Atmosphere: 1

Food: 5

Service: 1

Nice folks and a really top-notch slice. The baked ziti also excellent.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Baked Ziti