Starbucks

3475 Erie Blvd E, Syracuse
(315) 679-6627

Recent Reviews

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Ali Hussien

The coffee always the same taste šŸ‘ but expensive a little bit

Atmosphere: 4

Food: 4

Service: 4

Amy Stangnowski

I wish i could show up to work and just ignore my customers like they do

Fernando Beltran

Service is slow

Service: 3

Morgan Hughes

The lady taking mine and my friends order was super sweet.

Atmosphere: 5

Food: 5

Service: 5

Steven Sharkey

Unbelievably slow. 20+ minutes for a mobile order (one coffee). You guys need to do better, this is unacceptable.

Atmosphere: 1

Food: 3

Service: 1

John S

I couldn’t tell if they were extremely busy or extremely unorganized. Twenty-five min wait for a tall latte

Atmosphere: 1

Service: 1

Maya Benjamin

While waiting in the drive-through, another vehicle entered from the side and intentionally cut ahead of me and approximately five other cars.

When I went inside to speak with the manager, Alex, about the incident, I was met with apathy rather than support. The patrons who cut me off were still served, and no effort was made to address or rectify the situation. When I expressed my frustration and asked whether his dismissive behavior was influenced by my being a younger Black woman, Alex responded by asking me to leave, stating that I was ā€œcausing a scene.ā€

I have been a frequent visitor to this location, but after this experience and the lack of professionalism shown by the manager, I no longer feel comfortable returning.

Atmosphere: 1

Food: 1

Service: 1

rebecca brown

Its a lil slow but it was all good

Atmosphere: 4

Food: 5

Service: 4

Ellie

great starbucks! come here pretty frequently, and the service is always great! sometimes it can be a little slow, but they get the orders out as fast as they can. also appreciate how i’ve gotten notes on the cup on every in person and mobile order!

Atmosphere: 5

Food: 5

Service: 4

Catherine Lederer

When I come in the store I have to wait 20 or more minutes for my drink. The drive thru is obviously the priority. The service is very frustrating!

Atmosphere: 3

Food: 4

Service: 1

Jerry Charlwood

It says it’s open but it’s not. Change your open time on line

Atmosphere: 1

Food: 1

Service: 1

Dante Merola

Took 5 minutes before we were helped, drinks were wrong, then proceeded to be told that I was wrong about what I asked for, not to mention extremely slow, terrible!!!!

Atmosphere: 5

Food: 4

Service: 1

Josh Lee

Horrible service by Ethan. When going through drive through he fidgeted several times with the tip jar, motioning to it several times. Upon not receiving any tips in the tip jar, his demeanor changed instantly and became rude. When handing over the drinks he didn’t say a word and just handed them to us like he didn’t want to be there. Not used to this type of service from Starbucks. Would sugggest going to a different one or having Ethan retrained in customer service.

Service: 1

Jeanette Buckingham

Got the wrong drink twice. Other people also having same issue. They have one job. Make the coffee drink you order. How hard can that be?

Food: 1

Service: 1

J T

Fix that huge pothole pulling in

Atmosphere: 1

Food: 3

Service: 3

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