On Halloween I ordered 2 party boxes for an event at my business from Pizza.Cutters. I called well In advance exactly at 1245pm For a delivery time 6:30pm. I was called around 5:30 to say I wouldnt get my order until about 645pm because they were running behind or were backed up. I said ok fine what can I do that’s out of my control. I was also told event though it was going to be late it would be fresh and hot. I’m in the middle of hosting my event not realizing the delivery shows up perhaps around 730 , missing my garlic knots which were included in both party boxes as well as the food was cold!!!! The driver who delivered said they were taking off 15% and putting it back on my card. We are 5 days later and nothing. First and last time spending my hard earned money with pizza cutters.
Antonise Capers
The staff and food was amazing. We highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Jim Frazee
It was after 10pm and not many option for food. I was picking up friends from airport and I wanted to have to food for them after after a long travel day. I called ahead to order a few slices. When I arrived 10 mins later, they were taking a fresh pie out of the oven. The owner said the slices were a little tired so he wanted to make a fresh pizza for us. Pizza was great. 1st time but won’t be out last. Appreciate the customer service.
Food: 5
Service: 5
lily leib
THE WINGS ARE SOOOO GOOD!!! The whisky apple bourbon wings were the best wings I’ve ever had - 10/10 recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Green Team
Super chill vibe. Great food and really neat concepts. Try their dessert calzone! They have GF pizza options too.
Atmosphere: 5
Food: 5
Service: 5
Erin Hurley
I can’t say enough about how amazing this food is. They have unique options that you don’t see everywhere else and the portions are crazy big. The prices are fantastic for the portion sizes. My son and I got a cheesecake calzone “to split” recently, thinking since it was only $10 it was probably just a personal dessert size. NOPE! We started laughing when we opened the box. It was huge! (Photo attached) It took days to finish. Everything we’ve gotten from there is great, from their amazing wings, to their pizza, their burgers, fish fry, buffalo wing dip and on - never a miss with this place. Love love love!
Atmosphere: 5
Food: 5
Service: 5
Antoinette Holliman
they switched the fries I liked the hand cut better it set them apart. These fries hard as soon as they get cold not good Wings good I got the sweet heat.
Atmosphere: 5
Food: 3
Service: 5
Julianne Rich
Won't go out of their way to make you happy. The food was quite tasty but an element of our order was forgotten and blamed on the delivery person. If an establishment has your card number I would imagine it wouldn't be difficult to give a refund for the item not received by the customer. We were offered to pick the item up. Although the food was good I would not order delivery again because there's no guarantee you'll receive the food you order or be compensated after tipping well and paying a delivery surcharge.
Atmosphere: 3
Food: 4
Service: 3
Jason Downer SJ
Burger was very good and at an excellent price. Can't wait to try their pizza and wings.
Atmosphere: 3
Food: 5
Service: 5
Merin McAuliffe
Thank you for providing pizza and wings each month for our team meeting! We know what to expect with every order: prompt delivery, exceptional service and great food! Our team loves picking out new and exciting flavors to try.
Gave this place three chances. My most recent order wings were fine, but the pizza came with garlic sauce instead of marinara. Who defaults to garlic without asking?
Last time before that, half the toppings had slid off like it was shaken. First time I ordered here, though, the pizza was amazing, so good I thought I’d found my new spot.
Maybe the crew after 5pm is just the C team idk.
Atmosphere: 2
Food: 2
Service: 3
Ny’zira Coleman
These guys are the best. They’re so nice & the food is always great.
Atmosphere: 5
Food: 5
Service: 5
Desiree Williams
cashier was rude and food was cold. food was so greasy we threw most of it away. so disappointed
Atmosphere: 1
Food: 1
Service: 1
Bard Jeffery
Totally amazed
Atmosphere: 5
Food: 5
Service: 5
Nicholas Seiter
We ordered their pizza box deal on a Saturday night. It's the best deal non chain shop in Syracuse hands down. Unfortunately the order was slightly incorrect but they were SLAMMED and I wasn't going to complain. The wings were on point and the pizza was pretty good for the value. I will definitely give it another try in the future.
On Halloween I ordered 2 party boxes for an event at my business from Pizza.Cutters. I called well In advance exactly at 1245pm
For a delivery time 6:30pm. I was called around 5:30 to say I wouldnt get my order until about 645pm because they were running behind or were backed up. I said ok fine what can I do that’s out of my control. I was also told event though it was going to be late it would be fresh and hot. I’m in the middle of hosting my event not realizing the delivery shows up perhaps around 730 , missing my garlic knots which were included in both party boxes as well as the food was cold!!!! The driver who delivered said they were taking off 15% and putting it back on my card. We are 5 days later and nothing. First and last time spending my hard earned money with pizza cutters.
The staff and food was amazing. We highly recommend.
Atmosphere: 5
Food: 5
Service: 5
It was after 10pm and not many option for food. I was picking up friends from airport and I wanted to have to food for them after after a long travel day. I called ahead to order a few slices. When I arrived 10 mins later, they were taking a fresh pie out of the oven. The owner said the slices were a little tired so he wanted to make a fresh pizza for us. Pizza was great. 1st time but won’t be out last. Appreciate the customer service.
Food: 5
Service: 5
THE WINGS ARE SOOOO GOOD!!! The whisky apple bourbon wings were the best wings I’ve ever had - 10/10 recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Super chill vibe. Great food and really neat concepts. Try their dessert calzone! They have GF pizza options too.
Atmosphere: 5
Food: 5
Service: 5
I can’t say enough about how amazing this food is. They have unique options that you don’t see everywhere else and the portions are crazy big. The prices are fantastic for the portion sizes. My son and I got a cheesecake calzone “to split” recently, thinking since it was only $10 it was probably just a personal dessert size. NOPE! We started laughing when we opened the box. It was huge! (Photo attached) It took days to finish. Everything we’ve gotten from there is great, from their amazing wings, to their pizza, their burgers, fish fry, buffalo wing dip and on - never a miss with this place. Love love love!
Atmosphere: 5
Food: 5
Service: 5
they switched the fries I liked the hand cut better it set them apart. These fries hard as soon as they get cold not good Wings good I got the sweet heat.
Atmosphere: 5
Food: 3
Service: 5
Won't go out of their way to make you happy. The food was quite tasty but an element of our order was forgotten and blamed on the delivery person. If an establishment has your card number I would imagine it wouldn't be difficult to give a refund for the item not received by the customer. We were offered to pick the item up. Although the food was good I would not order delivery again because there's no guarantee you'll receive the food you order or be compensated after tipping well and paying a delivery surcharge.
Atmosphere: 3
Food: 4
Service: 3
Burger was very good and at an excellent price. Can't wait to try their pizza and wings.
Atmosphere: 3
Food: 5
Service: 5
Thank you for providing pizza and wings each month for our team meeting! We know what to expect with every order: prompt delivery, exceptional service and great food! Our team loves picking out new and exciting flavors to try.
Food: 5
Service: 5
Restaurantji Recommends
Gave this place three chances. My most recent order wings were fine, but the pizza came with garlic sauce instead of marinara. Who defaults to garlic without asking?
Last time before that, half the toppings had slid off like it was shaken. First time I ordered here, though, the pizza was amazing, so good I thought I’d found my new spot.
Maybe the crew after 5pm is just the C team idk.
Atmosphere: 2
Food: 2
Service: 3
These guys are the best. They’re so nice & the food is always great.
Atmosphere: 5
Food: 5
Service: 5
cashier was rude and food was cold. food was so greasy we threw most of it away. so disappointed
Atmosphere: 1
Food: 1
Service: 1
Totally amazed
Atmosphere: 5
Food: 5
Service: 5
We ordered their pizza box deal on a Saturday night. It's the best deal non chain shop in Syracuse hands down. Unfortunately the order was slightly incorrect but they were SLAMMED and I wasn't going to complain. The wings were on point and the pizza was pretty good for the value. I will definitely give it another try in the future.
Atmosphere: 5
Food: 4
Service: 5
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