The Bagel Emporium of Tarrytown

Food is decent, but it’s the most disorganized mess of a business I have ever seen

Atmosphere: 2

Food: 4

Service: 1

After 20+ I won't EVER be back. As so many others have stated below, I too, had my fair share of horrid experiences at this buisness. However, I live local so convenience is the ONLY reason I kept coming back. My last visit was horrid. I came in for a toasted bagel on wheat and got something else and overcharged and yelled at by staff to boot. Their "specialty sandwiches" which was renamed to "bagel sandwiches" so you don't get a soda with the deal and instead get an unbranded small water at a higher price. Then they will charge you $2 for L&T, lol. When I pay for my order a staff member begins to berade me with raised voice "you ordered a tuna melt but didnt get the cheese melted so you don't qualify for the bagel sandwich deal". I explained I prefer my sandwich cold. They never had an issue with me getting it cold in the past and shouldn't as melting cheese raises their cost for energy consumption and extra work by staff. The whole transaction was completely reduculous. Then she gets even more argumentative and charges me $2 for small amount of lettuce and two thin slices of tomatoes to make a point. Everyone around was shocked at the mistreatment including myself. Then I turn around to go sit and see the owner was standing behind me just overlooking the transaction and didn't bother to stop the mistreatment or intervene. Chosing to ignored this speaks volume to me and others standing there. There is a deli and pizza next door and a bunch of other options down the street with far better customer service. In my humble opinion, this place has always had horrible customer service. Additionally, the owner ignoring this mistreatment by his staff doesn't seem to care about his long standing customers. Good bye, my family and friends will NEVER be back. IMO, I can get better service just about anywhere else that wont yell and berate anyone or be ignored by the owner for not wanting my sandwich melted. HOW UTTERLY REDICULOUSE IS THAT?

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Breakfast Sandwich

They cook pork on the same grill as the eggs. Yuck...

Came on a Saturday morning so it was fairly busy. The general system is chaotic and we were unsure how it worked. The food was good but nothing special for the price, especially the coffee. The self-service area was filthy, and looking over the counter there were ingredients sitting out in improper storage.

Atmosphere: 2

Food: 3

Service: 3

Worse they forgot half my order and I called she it was not problem. This was this past Saturday.

Atmosphere: 1

Food: 1

Service: 1

The food here is very good but the service is very bad. I always feel like I’m ignored and inconveniencing the staff.

Atmosphere: 2

Food: 4

Service: 1

We ordered two egg sandwiches yesterday and on mine I was served the rawest bacon I have ever been served in my life and, after accidentally eating it before noticing, actually had to return the sandwich (which was $10!) and ask them to remake it. In the end, I woke up in the middle of the night on Christmas sick to my stomach vomiting with food poisoning, which has continued through Christmas Day and caused me to miss two family parties. I strongly regret ordering from here yesterday. It has been the worst food poisoning incident I have ever had. The other sandwich was also made incorrectly with the wrong style of eggs. For $10/sandwich, we expected a much better experience. Nothing but regret here from what is nothing more than a factory of gross.

Atmosphere: 1

Food: 1

Service: 1

Just stood at the register for 10 minutes and no one acknowledged or asked to take my order. The gentleman in front of me left with nothing. There were 2 people sitting at a table and others online behind me. 4 staff working behind the counter chatting. They looked busy, one st the toaster one wrapping a bunch of cold cuts.

Weird.. that no one acknowledged customers. The gentleman in front of me went to the deli next door, I went to the Chinese restaurant.

There were also multiple flies on the mini bagels/twist and multigrain bagels in the bin directly across from the register…. Maybe I wouldn’t have noticed if I hadn’t had to stand there so long.

Atmosphere: 4

Service: 2

This place has great food but if you come in any time after 1pm they will basically ignore you. If I was the owner I would be livid because they are open till 4 and I came in today at 2 and everything was already wrapped up and they were cleaning and I stood there for about 15 min with everyone avoiding eye contact with me until I just left without ordering. I get everyone wants to go home but the employees are basically closing 2 hours early.

Food: 5

Service: 1

I’m really not sure how this place (and its other chains) consistently get high reviews. The last two times I went in, my order in one way or another was prepared wrong, either missing items or adding on cheese to food I didn’t ask for. Really insane how simple breakfast orders get messed up as often as they do.

Atmosphere: 4

Food: 2

Service: 1

One of the best places around for bagles, with a huge verity of spreads.

Atmosphere: 3

Food: 4

Service: 3

Everything was great. Great food. Great coffee. But very small inside. The throw up on the floor didn't help my morning appetite.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Croissants

I ordered online as I was running behind for work. I was given my order quickly, but was disappointed to find only egg on the bagel when I had paid for egg, sausage, and cheese. I didn’t unwrap my sandwich until I was already long gone, and turning back was not an Option. I did need to eat *something*, so I ate it anyway and I don’t expect I would be eligible for a refund, but I’m pretty frustrated.

This was my first experience as a customer here and will probably be my last.

Atmosphere: 4

Food: 1

Service: 2

Placed an order for 3(three) bakers dozen and only got a dozen each. Kind of disappointing and they weren't even that good. I have definitely tasted better. The jalepeno was a joke..green food dye...

Over all good. We ordered two bagel sandwiches, two different 1/4 cream cheese flavors oreo and cannoli and one half dozen bagels. I would recommend the English muffin bagel, the everything bagel, the cannoli cream cheese, and then make your own breakfast sandwiches. The oreo and fruity pebbles bagel were disappointing. Coffee was also good.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Baker's Dozen Bagels, Build Your Own Egg Sandwich