Dunkin'
137 Wildey St, Tarrytown
(914) 332-4600
Recent Reviews
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Good donuts and staff. William is the only reason I come here
The donuts are STALE. They don’t change their donut cases, I got a Boston crème donut & I couldn’t even bite into it…. Chocolate tasted dusty.
Be careful ordering here. Hands down one of the worst Dunkin Teams around. I ordered a single latte. They made the 3 orders after mine first and didn't finish mine until I asked 2 team members what was going on. Both of whom pointed to someone else to blame. Clean and shiny doesn't fix poor service. One of the ladies that got her order before mine came back in and asked for her drink to be remade because it didn't taste like it even had coffee in it.
Atmosphere: 1
Food: 1
Service: 1
The receipt said my correct order and they got it wrong. They accepted that it was wrong and then decided they were right and I was wrong.
Needless to say, but I won’t be coming back here again.
Atmosphere: 1
Food: 1
Service: 2
Donuts were not as fresh as I hoped, the service was slow to get to the counter from the back, and I said thank you and got little response. Not genuine. Won't go back here
Great service
Atmosphere: 5
Food: 5
Service: 5
Worst service operation I have ever experienced. 2 people keep switching on the register and then one takes the cup and the other does the second step. They must have done 5 orders from online. While store was backed up. Then, they put the cup with ice and sat it on the coffee bar for a long time. Making other orders. Ask the girl about just putting coffee in the cup. She goes “you need to wait” mind you she’s taking orders so she can then go back and work as a 2 way chain that doesn’t work……..
Service: 1
Everytime I have ordered there was something wrong with the order, the service was poor the most recent time time I went as well. Will not be ordering from this specific Dunkin again. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
VERY CLEAN AND GOOD
Atmosphere: 5
Food: 4
Service: 4
Excellent
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you enjoy decaffeinated coffee as I do, make sure you watch them prepare it. I watched the guy put regular coffee in mine. Maybe if we replace distracted, disssociative humans with AI, our orders will finally be correct.
Atmosphere: 2
Food: 3
Service: 2
I placed a mobile order and I really didn't have to wait long. And to my surprise my order was correct.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Dunkin
Was helpful. Coffee was fresh. Didn't really wait long.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I’ve been going here for months and am finally writing about it. Every time i order a drink I say “light ice” and they add it to the order, but this is what i get. This is mad ice, for what?? they fill up the wholeeee cup with ice! IEvery time i go this is an issue. I take 3 sips and my drink is gone. why can’t anyone understand what “light ice” means ?
Atmosphere: 4
Food: 1
Service: 4
Disgusting: Basically a homeless shelter. Smelly homeless people who haven’t showered in months are allowed to take up all the tables and sleep all day with their belongings scattered about. A disease health hazard. Staff is fine with it. They basically live here and sleep on the tables from opening until closing. Don’t go unless you don’t mind eating or drinking in a filthy disease ridden environment
Atmosphere: 1
Food: 3
Service: 3
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