Employes Didn't know what a float was. O.k., not the end of the world. But, Then charged me over $5.00 for a small cone, which was minimal ice cream, which tasted really bad. I might has well thrown my 5.00 in garbage, which is what I did to the cone. Was better years ago.
Rebecca Wang
The retail price for a box of cones and cups was $12.99, so for the five boxes I purchased, the total should have been $64.95. After tax and credit card fees, I was charged $71.99.
In Hawthorne, Westchester County, New York, the sales tax rate is 8.375%, which includes: • New York State sales tax: 4% • Westchester County sales tax: 4% • Metropolitan Commuter Transportation District (MCTD) tax: 0.375%
Applying this to my purchase of $64.95, the sales tax should have been approximately $5.44, bringing the total to $70.39. However, I was charged $71.99, meaning an additional fee of about $1.60 was applied—likely for credit card processing or another unexplained charge.
I understand that living expenses are soaring, but excessive hidden fees like this feel unreasonable. As a professional accountant for a local CPA firm, Transparency in pricing of the receipts would be much appreciated.
Thor Giudice
Place was closed over an hour early, should adjust website times if they’re going to close this early.
Atmosphere: 1
Food: 1
Service: 1
jake williams
Very disappointed with this branch of carvel. They refuse to make milkshakes with hard cream flavors. So if you want a flavor other than chocolate, vanilla or strawberry they, attempt to concoct the flavor using vanilla soft serve and toppings. Do better Carvel, if you are scared your equipment will break, update your equipment!
Atmosphere: 2
Food: 1
Service: 1
Anthony Fucci
Always great ice cream and cakes
Carl Peters
The Rose Hill Carvel is awesome!!!!! Best Ice Cream cakes around
Yetunde Eniola
Tasty and recommended. I am local so here a lot.
Karl Scarlett
Great place for hanging out with family and friends on the weekends
eleanor ferrante
I've been noticing everytime we buy the pack of flying saucers they are getting skimpier and skimpier. Its like they just put a dollop of ice cream in the sandwich cookie. I cant even see the ice cream. You have to look to find it. Its not filled to thesides. They are so cheap there. Other Carvels don't do that. You don't get your money's worththere.
Lisa Eisner
I have been waiting a week for the owner to contact me. My mother and I had an awful experience with a very disrespectful and crazed employee. Seems Lou (owner) does not care about customers. We will be getting our ice cream in Pleasantville today.
Employes Didn't know what a float was.
O.k., not the end of the world. But, Then charged me over $5.00 for a small cone, which was minimal ice cream, which tasted really bad. I might has well thrown my 5.00 in garbage, which is what I did to the cone.
Was better years ago.
The retail price for a box of cones and cups was $12.99, so for the five boxes I purchased, the total should have been $64.95. After tax and credit card fees, I was charged $71.99.
In Hawthorne, Westchester County, New York, the sales tax rate is 8.375%, which includes:
• New York State sales tax: 4%
• Westchester County sales tax: 4%
• Metropolitan Commuter Transportation District (MCTD) tax: 0.375%
Applying this to my purchase of $64.95, the sales tax should have been approximately $5.44, bringing the total to $70.39. However, I was charged $71.99, meaning an additional fee of about $1.60 was applied—likely for credit card processing or another unexplained charge.
I understand that living expenses are soaring, but excessive hidden fees like this feel unreasonable. As a professional accountant for a local CPA firm, Transparency in pricing of the receipts would be much appreciated.
Place was closed over an hour early, should adjust website times if they’re going to close this early.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed with this branch of carvel. They refuse to make milkshakes with hard cream flavors. So if you want a flavor other than chocolate, vanilla or strawberry they, attempt to concoct the flavor using vanilla soft serve and toppings. Do better Carvel, if you are scared your equipment will break, update your equipment!
Atmosphere: 2
Food: 1
Service: 1
Always great ice cream and cakes
The Rose Hill Carvel is awesome!!!!! Best Ice Cream cakes around
Tasty and recommended. I am local so here a lot.
Great place for hanging out with family and friends on the weekends
I've been noticing everytime we buy the pack of flying saucers they are getting skimpier and skimpier. Its like they just put a dollop of ice cream in the sandwich cookie. I cant even see the ice cream. You have to look to find it. Its not filled to thesides. They are so cheap there. Other Carvels don't do that. You don't get your money's worththere.
I have been waiting a week for the owner to contact me. My mother and I had an awful experience with a very disrespectful and crazed employee. Seems Lou (owner) does not care about customers. We will be getting our ice cream in Pleasantville today.
Restaurantji Recommends
Good Carvel location in the Rose Hill Shopping Center. Service was fast and friendly, ice cream was delicious as always!
Place was neat and tidy. The young lady behind the counter was very pleasant and efficient. She made me laugh. I needed that.Thank you for that. ?
Place was neat and tidy. The young lady behind the counter was very pleasant and efficient. She made me laugh. I needed that.Thank you for that. ?
Place was neat and tidy. The young lady behind the counter was very pleasant and efficient. She made me laugh. I needed that.Thank you for that. ?
Friendly staff and tasty ice cream
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