They would not serve my husband and I an hour before closing but took a group of bikers that came in two minutes before we did and I know this because they were checking in to the same hotel after we checked in.
Service: 1
BSL Scramble
The menu available online is not the menu that you get at the restaurant. We ordered cheeseburgers which were listed on the menu at $14. When the bill came, we were charged $17. When we asked why there was a difference in price, we were told there was an up charge for cheese. But the $14 on the menu was the price for a cheeseburger. The waitress said there was nothing she could do about it and there was no manager to speak with. After much discussion she took $5 off the bill, threw it at us and mumbled something under her breath. She said that she was the only waitress on duty and was responsible for the whole restaurant.
Atmosphere: 1
Food: 1
Service: 1
Iris cortes
Food was delicious staff very friendly ðŸ¤
Atmosphere: 4
Food: 5
Service: 4
Mark Tupper
We always try to give local food establishments a chance, but most of the time are disappointed with the dining choices in Ticonderoga. It was Friday evening when the disappointments started. There were not many people dining or at the bar and the main dining room had a curtain over the entrance. For starters, they were completely out of all draft beers and soda for mix drinks or kids. They offered beer in bottle, but the choices were poor. I would guess that they didn't pay their distributors, so they were cut off. Secondly, the menu seemed blah. The bathrooms were disgusting. The hallway carpets were filthy. The bartender was great! We ended up driving to Schroon Lake and ate at Stick & Stones. It was packed, but we were served drinks immediately and the food was delicious! Get your act together Burgoyne Grill!
Atmosphere: 1
Food: 1
Service: 2
Mark Jackson
IT WAS GREAT BEST HOTEL DINER IVE EVER BEEN TO , i went on a monday so whoever’s head chef deserves some kind of raise because that burger was the best burger ever, And the alfredo was so so good my wife loves it. I know they are very proud of their head chef, mondays are really busy so i know it gets rough but this hotel diner is the best in the upstate ny
Atmosphere: 5
Food: 5
Service: 5
melissa marston
Menu lists on this google link is not what they have. It must have been one from pre Covid truncated options. They had like 4-5 main and 3 were a pasta dish, 2 burgers one was a cheese burger for $18 and if you wanted bacon it was $4 more. The shrimp listed on the menu were the little salad ones not full size and the noodles resembled Raman noodles size. The prices were all very high for what portion/quality you got. My suggestion updated the menu online to show an accurate selection & price. So people aren’t disappointed. We spend almost 100 (with tip) for 1 appetizer, 2 pasta dishes and 2 drinks.
Atmosphere: 3
Food: 2
Service: 3
Alexis Jack
Service was great but no steak on the menu. The food was mediocre.
Atmosphere: 3
Food: 1
Service: 5
Ed Gillespie
Prices are outrageous but I guess you can charge whatever you want when there is literally nothing to else to eat in the town. For the money I thought I could get some better service I wasn’t even asked to have a refill on my sprite the entire dinner. And then get the check and it’s automatically printed to give 20-25% tip. Restaurant was slow, service was pretty bad for the price. I’d say go somewhere else but the whole town is dead
Penny Monjeau
Elk Shepard’s pie! Way to up your ‘game’. Keep up the great work
Burgoyne Grill is the kind of place where everything is just fine—but never quite good enough to justify the price. The portions? Adequate. The quality? Average. The prices? Too high for what you get. The service? Exceedingly sub-par—expect slow, inattentive staff who seem to have mistaken their job for a casual hobby.
The prime rib? Decent. Not life-changing, but solid enough if you're in the mood for it. The wings? Mediocre to outright bad—especially in an area that actually has some pretty good wings elsewhere. The bar is adequate but overpriced, the kind of place where you wince at your bill but shrug it off because, well, you’re already here.
But let’s talk about the real tragedy: they used to do a pasta night, and it was excellent—great value, genuinely delicious. And then, like all good things, it disappeared, leaving behind a menu that feels like it’s coasting on autopilot.
That said, for a hotel restaurant, Burgoyne Grill is better than most. Compared to, say, the typical Hilton Garden Inn restaurant, this place is practically fine dining. But if you're not staying at the hotel and you've got time for a brief drive? There are probably better places to spend your money that aren't too far away.
Essex-county LeatherNecks
The best restaurant in the area by far.
JoAnne Rice
Amazing updated menu with a comfortable atmosphere. Sit at the bar or enjoy the lounge. I love this place.
David Bennett
My waitress Melissa was amazing how ever there was a slight mix up of my order due to a over sight during rush hour
Atmosphere: 5
Food: 5
Service: 3
LISA HOBUS
Good is great, bar tender is awesome and has the best personality. Definitely recommend!
They would not serve my husband and I an hour before closing but took a group of bikers that came in two minutes before we did and I know this because they were checking in to the same hotel after we checked in.
Service: 1
The menu available online is not the menu that you get at the restaurant. We ordered cheeseburgers which were listed on the menu at $14. When the bill came, we were charged $17. When we asked why there was a difference in price, we were told there was an up charge for cheese. But the $14 on the menu was the price for a cheeseburger. The waitress said there was nothing she could do about it and there was no manager to speak with. After much discussion she took $5 off the bill, threw it at us and mumbled something under her breath. She said that she was the only waitress on duty and was responsible for the whole restaurant.
Atmosphere: 1
Food: 1
Service: 1
Food was delicious staff very friendly ðŸ¤
Atmosphere: 4
Food: 5
Service: 4
We always try to give local food establishments a chance, but most of the time are disappointed with the dining choices in Ticonderoga. It was Friday evening when the disappointments started. There were not many people dining or at the bar and the main dining room had a curtain over the entrance. For starters, they were completely out of all draft beers and soda for mix drinks or kids. They offered beer in bottle, but the choices were poor. I would guess that they didn't pay their distributors, so they were cut off. Secondly, the menu seemed blah. The bathrooms were disgusting. The hallway carpets were filthy. The bartender was great! We ended up driving to Schroon Lake and ate at Stick & Stones. It was packed, but we were served drinks immediately and the food was delicious! Get your act together Burgoyne Grill!
Atmosphere: 1
Food: 1
Service: 2
IT WAS GREAT BEST HOTEL DINER IVE EVER BEEN TO , i went on a monday so whoever’s head chef deserves some kind of raise because that burger was the best burger ever, And the alfredo was so so good my wife loves it. I know they are very proud of their head chef, mondays are really busy so i know it gets rough but this hotel diner is the best in the upstate ny
Atmosphere: 5
Food: 5
Service: 5
Menu lists on this google link is not what they have. It must have been one from pre Covid truncated options. They had like 4-5 main and 3 were a pasta dish, 2 burgers one was a cheese burger for $18 and if you wanted bacon it was $4 more. The shrimp listed on the menu were the little salad ones not full size and the noodles resembled Raman noodles size. The prices were all very high for what portion/quality you got. My suggestion updated the menu online to show an accurate selection & price. So people aren’t disappointed. We spend almost 100 (with tip) for 1 appetizer, 2 pasta dishes and 2 drinks.
Atmosphere: 3
Food: 2
Service: 3
Service was great but no steak on the menu. The food was mediocre.
Atmosphere: 3
Food: 1
Service: 5
Prices are outrageous but I guess you can charge whatever you want when there is literally nothing to else to eat in the town. For the money I thought I could get some better service I wasn’t even asked to have a refill on my sprite the entire dinner. And then get the check and it’s automatically printed to give 20-25% tip. Restaurant was slow, service was pretty bad for the price. I’d say go somewhere else but the whole town is dead
Elk Shepard’s pie! Way to up your ‘game’. Keep up the great work
Good food. Service was good as well.
Restaurantji Recommends
Burgoyne Grill is the kind of place where everything is just fine—but never quite good enough to justify the price. The portions? Adequate. The quality? Average. The prices? Too high for what you get. The service? Exceedingly sub-par—expect slow, inattentive staff who seem to have mistaken their job for a casual hobby.
The prime rib? Decent. Not life-changing, but solid enough if you're in the mood for it. The wings? Mediocre to outright bad—especially in an area that actually has some pretty good wings elsewhere. The bar is adequate but overpriced, the kind of place where you wince at your bill but shrug it off because, well, you’re already here.
But let’s talk about the real tragedy: they used to do a pasta night, and it was excellent—great value, genuinely delicious. And then, like all good things, it disappeared, leaving behind a menu that feels like it’s coasting on autopilot.
That said, for a hotel restaurant, Burgoyne Grill is better than most. Compared to, say, the typical Hilton Garden Inn restaurant, this place is practically fine dining. But if you're not staying at the hotel and you've got time for a brief drive? There are probably better places to spend your money that aren't too far away.
The best restaurant in the area by far.
Amazing updated menu with a comfortable atmosphere. Sit at the bar or enjoy the lounge. I love this place.
My waitress Melissa was amazing how ever there was a slight mix up of my order due to a over sight during rush hour
Atmosphere: 5
Food: 5
Service: 3
Good is great, bar tender is awesome and has the best personality. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Garden Salad, Chicken Parmesan, Fettucine Alfredo
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