I was traveling thru Ticonderoga with my family last weekend and stopped in to the Paper and Pencil for dinner. We were warmly greeted by Thomas the manager, then immediately shown to our table in the tavern - we then both had a fantastic meal!!
My dear wife and I so enjoyed our dinner of short ribs and mash potatoes- so delicious. Highly recommend this menu selection. Also had some well made drinks.
If you’re in the area looking at the fall colors you must make Paper and Pencil your dinner destination. Let them know that John from Albany highly recommended you stop in for dinner !
Hope you get the ribs - enjoy!
Atmosphere: 5
Food: 5
Service: 5
Lucy Burnett
Wonderful staff, big portions, original cocktails. It was wonderful.
Atmosphere: 5
Food: 5
Service: 5
Nan Toelstedt
Just found this local gem… cannot say enough good about the owners welcoming attitude and the new appealing atmosphere! Highly recommend the delicious crab cake appetizer, any of the salads as long as it includes that blue cheese dressing, and the scrumptious and tender short ribs over decadent mac & cheese! Will definitely be back with family and friends!
Atmosphere: 5
Food: 5
Service: 5
tara cisler
The ambiance was great the food was delicious and the servers were extremely accommodating
Atmosphere: 5
Food: 5
Service: 5
My les
Stopped in while in Ticonderoga for a couple of days visiting the Star Trek set tour and Fort Ticonderoga. It's by far the best restaurant in the area! Food was excellent. Friendly service. Interesting restored factory building. Definitely worth checking out if you're in the area.
Atmosphere: 5
Food: 5
Service: 5
Dave
We had a much better experience last year. This time they were out of many menu items, specials and beer. Food was below par. Got to eat dinner with a dog that was clearly not a service animal. And we were entertained by the bartender bashing an elderly customer. Shame because of the area it's a captured audience, no restaurants besides Seymour's . Wouldn't be hard to be a hit...,
Atmosphere: 1
Food: 2
Service: 4
Jo-Anna McCort
We had a wonderful meal here for part of our family Labor Day celebration! Run, don’t walk to this local gem.
Atmosphere: 5
Food: 5
Service: 5
shannon May
Love this place! The atmosphere is beautiful the food is amazing! Conner is my favorite person there he always does a great job. The cocktail menu is great. Megan I believe her name is has done a remarkable job with this place! Ticonderoga needed a place like this! Will be back again!
Atmosphere: 5
Food: 5
Service: 5
Goingthe Wrightway
Best bloody mary I've ever had! Minus one star for not having the short rib for the second time..
Atmosphere: 5
Food: 5
Service: 5
Karen Griffin
Tragedy of errors dinner experience...you can't make this up!
1. 4pm Wednesday reservation, party of 4 adults; arrived and seated promptly, only patrons in restaurant. Good start, but don't be fooled, it's downhill from here.
2. Waiter only filled 3 glasses and started to leave...called back to fill the 4th.
3. Drink orders taken...about a 30min wait for 3 drinks to be served. Nothing complex: 1 root beer and 2 cocktails.
4. Appetizer orders taken. Menu states 1/2 price appetizers from 4p-6p. Dinner order also taken. Out of short ribs, out of fingerling potatoes... Chicken marsala ordered with request for extra broccoli instead of rice.
5. No bread basket provided for table. Didn't realize we were shorted on this until noticing it on subsequent tables.
6. Apps served... bread was requested at time of ordering Irish steamers to use for dipping in the sauce...never provided. Waiter apologized and went to get it-never returned with it. Sauce is described as being Guinness steamed with garlic, herbs and drawn butter. It was a vinegary, burnt-tasting brown liquid. Just as well waiter forgot the requested bread as sauce was inedible. Crab cake app was meh. Bang-bang shrimp was the winner.
7. Waiting for dinner...
8. Apps consumed, a 2nd cocktail requested by one person...after waiting > half hour, her husband went to the bar to get it for her. Waiter in the wind.
9. Salads served for the 2 whose dinners included them, but wrong dressing with one of the salads. Corrected with apologies from the waiter. Decent salads.
10. Another half hour+ wait for entrees. Chicken marsala was served over pasta?! and no broccoli in sight...waiter took dish back to kitchen to correct. Again with apologies. Clams fra diavolo ordered by 2; only 6 clams in each dish and sparse sauce (extra sauce was requested but never provided...waiter said it is prepared to order, so unable to obtain more, offered marinara which was accepted, but also never provided). The sauce provided was delicious but inadequate in quantity to fully coat the the pasta. Chicken marsala with generous portion broccoli. Broccoli was was the highlight...crispy-tender roasted with some charred edges. The filet was cooked as ordered but seemed small for the $48 price tag.
11. It is now 6:30 pm, dinner consumed, dessert declined. Waiting for checks (2 separate checks were requested at the onset). Also note 3 of 4 water glasses were empty and no attempt to refill. Still mostly empty tables in the restaurant.
12. Waiting for checks... finally check arrived...all items on single check. Waiter left to correct to separate checks as initially requested. Throughout all the delays and errors, profuse apologies from waiter, but this really grew old.
13. Separate checks arrive... Irish steamers charged at full price ($24 for 12 clams!), other 2 apps at half price as per menu...waiter questioned and said the steamers are excluded!! This is not stated ANYWHERE on the menu or the listing of appetizers. He offered to adjust price after I expressed my annoyance, but husband said not to bother as we were already so delayed and waiter was obviously inept. So, we paid cash, other couple used credit card.
14. Waiter returned with card and we see that he applied our check to their card. Not sure how he could mix this up... cash was with our check, credit card with theirs. Tangled mess!!
15. After much delay, finally straightened out, sort of... they ended up applying the difference to the credit card. In the meantime, waiter said he would have manager come to our table. Never happened. Finally departed @ 7:29pm. Almost 3.5 hours of disaster in a not-busy restaurant for early dinner on a weeknight.
16. I'm now kicking myself for leaving a tip. We are locals and will NEVER be back. Word of mouth is worth a lot.
18. As a small town we crave a few decent places for dinner out. Very sadly, this one does not fit the bill. Management needs to manage, train and monitor staff. Especially with moderate to high menu pricing, service should be flawless.
17. Suggest: travel to
Went tonight and this place has gone DOWNHILL. Reservation at 6pm. They were out of half the apps, half the entrees, and had less than half the sides. No veggies (at all)- only sides were potatoes, fries and mac and cheese. The only veggie “side” was the house salad- as an impromptu add. They ran out of bread to bring to the table. Brought two tiny pieces and said they ran out. Said the weekend was long and they didn’t really have food. They forgot to put in our order for 25 min- but wouldn’t admit it even after every table that arrived after ours had the food and we had to ask several times- flagging down other servers. Changed servers mid meal and clearly a mix up. Food took over an hour- and came with even more substitutions that weren’t mentioned. For example- they ran out of the Mac and cheese pasta and replaced it with tri color rotini and no bread crumbs on top. Forgot our drinks. I had to refill our own water. I ended up leaving without eating. Felt terrible for the people walking in after us. Wouldn’t have been as bad if our new waiter didn’t lie the entire time about it
Atmosphere: 2
Food: 1
Service: 1
Marc Miller
I guess this place is hit our miss if the manager and waitress are in a mood to do their jobs. The chef know how to cook and the bartender know how to make drinks and get them out. We had a 7:15pm reservation. Was told when we walked in that they were down a chef and behind on serving tables 30 minutes. Didn’t sit us for 40 minutes. Finally sat us and it took the waitress 20 minutes to address us. Had to go to the bar and get our own drinks. She finally after 15 more minutes to come take our order. First had to tell everything they ran out of on their menu. We ordered, she then multiple times came back to tell us that they ran out of what we ordered. Had to change our original order 3 times before it made it to our table and the sides weren’t what our final pick was. When I said I didn’t order fries as a side, I was told I was lucky to get food. Our salads were served at the end of our meal. Asked for bread and when we asked again. She said they didn’t have any. 2 1/2 hours to eat dinner. Very disorganized management and waitresses seem like they had know idea what they were doing. Constantly giving excuses how long it took to serve us and how they kept running out of items on the menu. Very very sad for a place that serves good food. How ever owns this place should fire the manager.
Atmosphere: 5
Food: 5
Service: 1
Justin Rednour
Larger than expected portions. Friendly staff.
Isaiah Reed
Great place with great food. Friendly staff. I could eat their Bang Bang Shrimp appetizer every day and probably would if I could afford it!
Atmosphere: 5
Food: 5
Service: 5
John Murphy
I gave atmosphere a 1 because I think there were probably less flies outside than there were inside. Also the service was bad!
I was traveling thru Ticonderoga with my family last weekend and stopped in to the Paper and Pencil for dinner. We were warmly greeted by Thomas the manager, then immediately shown to our table in the tavern - we then both had a fantastic meal!!
My dear wife and I so enjoyed our dinner of short ribs and mash potatoes- so delicious. Highly recommend this menu selection. Also had some well made drinks.
If you’re in the area looking at the fall colors you must make Paper and Pencil your dinner destination. Let them know that John from Albany highly recommended you stop in for dinner !
Hope you get the ribs - enjoy!
Atmosphere: 5
Food: 5
Service: 5
Wonderful staff, big portions, original cocktails. It was wonderful.
Atmosphere: 5
Food: 5
Service: 5
Just found this local gem… cannot say enough good about the owners welcoming attitude and the new appealing atmosphere! Highly recommend the delicious crab cake appetizer, any of the salads as long as it includes that blue cheese dressing, and the scrumptious and tender short ribs over decadent mac & cheese! Will definitely be back with family and friends!
Atmosphere: 5
Food: 5
Service: 5
The ambiance was great the food was delicious and the servers were extremely accommodating
Atmosphere: 5
Food: 5
Service: 5
Stopped in while in Ticonderoga for a couple of days visiting the Star Trek set tour and Fort Ticonderoga. It's by far the best restaurant in the area! Food was excellent. Friendly service. Interesting restored factory building. Definitely worth checking out if you're in the area.
Atmosphere: 5
Food: 5
Service: 5
We had a much better experience last year. This time they were out of many menu items, specials and beer. Food was below par. Got to eat dinner with a dog that was clearly not a service animal. And we were entertained by the bartender bashing an elderly customer. Shame because of the area it's a captured audience, no restaurants besides Seymour's . Wouldn't be hard to be a hit...,
Atmosphere: 1
Food: 2
Service: 4
We had a wonderful meal here for part of our family Labor Day celebration! Run, don’t walk to this local gem.
Atmosphere: 5
Food: 5
Service: 5
Love this place! The atmosphere is beautiful the food is amazing! Conner is my favorite person there he always does a great job. The cocktail menu is great. Megan I believe her name is has done a remarkable job with this place! Ticonderoga needed a place like this! Will be back again!
Atmosphere: 5
Food: 5
Service: 5
Best bloody mary I've ever had! Minus one star for not having the short rib for the second time..
Atmosphere: 5
Food: 5
Service: 5
Tragedy of errors dinner experience...you can't make this up! 1. 4pm Wednesday reservation, party of 4 adults; arrived and seated promptly, only patrons in restaurant. Good start, but don't be fooled, it's downhill from here. 2. Waiter only filled 3 glasses and started to leave...called back to fill the 4th. 3. Drink orders taken...about a 30min wait for 3 drinks to be served. Nothing complex: 1 root beer and 2 cocktails. 4. Appetizer orders taken. Menu states 1/2 price appetizers from 4p-6p. Dinner order also taken. Out of short ribs, out of fingerling potatoes... Chicken marsala ordered with request for extra broccoli instead of rice. 5. No bread basket provided for table. Didn't realize we were shorted on this until noticing it on subsequent tables. 6. Apps served... bread was requested at time of ordering Irish steamers to use for dipping in the sauce...never provided. Waiter apologized and went to get it-never returned with it. Sauce is described as being Guinness steamed with garlic, herbs and drawn butter. It was a vinegary, burnt-tasting brown liquid. Just as well waiter forgot the requested bread as sauce was inedible. Crab cake app was meh. Bang-bang shrimp was the winner. 7. Waiting for dinner... 8. Apps consumed, a 2nd cocktail requested by one person...after waiting > half hour, her husband went to the bar to get it for her. Waiter in the wind. 9. Salads served for the 2 whose dinners included them, but wrong dressing with one of the salads. Corrected with apologies from the waiter. Decent salads. 10. Another half hour+ wait for entrees. Chicken marsala was served over pasta?! and no broccoli in sight...waiter took dish back to kitchen to correct. Again with apologies. Clams fra diavolo ordered by 2; only 6 clams in each dish and sparse sauce (extra sauce was requested but never provided...waiter said it is prepared to order, so unable to obtain more, offered marinara which was accepted, but also never provided). The sauce provided was delicious but inadequate in quantity to fully coat the the pasta. Chicken marsala with generous portion broccoli. Broccoli was was the highlight...crispy-tender roasted with some charred edges. The filet was cooked as ordered but seemed small for the $48 price tag. 11. It is now 6:30 pm, dinner consumed, dessert declined. Waiting for checks (2 separate checks were requested at the onset). Also note 3 of 4 water glasses were empty and no attempt to refill. Still mostly empty tables in the restaurant. 12. Waiting for checks... finally check arrived...all items on single check. Waiter left to correct to separate checks as initially requested. Throughout all the delays and errors, profuse apologies from waiter, but this really grew old. 13. Separate checks arrive... Irish steamers charged at full price ($24 for 12 clams!), other 2 apps at half price as per menu...waiter questioned and said the steamers are excluded!! This is not stated ANYWHERE on the menu or the listing of appetizers. He offered to adjust price after I expressed my annoyance, but husband said not to bother as we were already so delayed and waiter was obviously inept. So, we paid cash, other couple used credit card. 14. Waiter returned with card and we see that he applied our check to their card. Not sure how he could mix this up... cash was with our check, credit card with theirs. Tangled mess!! 15. After much delay, finally straightened out, sort of... they ended up applying the difference to the credit card. In the meantime, waiter said he would have manager come to our table. Never happened. Finally departed @ 7:29pm. Almost 3.5 hours of disaster in a not-busy restaurant for early dinner on a weeknight. 16. I'm now kicking myself for leaving a tip. We are locals and will NEVER be back. Word of mouth is worth a lot. 18. As a small town we crave a few decent places for dinner out. Very sadly, this one does not fit the bill. Management needs to manage, train and monitor staff. Especially with moderate to high menu pricing, service should be flawless. 17. Suggest: travel to
Restaurantji Recommends
Went tonight and this place has gone DOWNHILL. Reservation at 6pm. They were out of half the apps, half the entrees, and had less than half the sides. No veggies (at all)- only sides were potatoes, fries and mac and cheese. The only veggie “side” was the house salad- as an impromptu add. They ran out of bread to bring to the table. Brought two tiny pieces and said they ran out. Said the weekend was long and they didn’t really have food. They forgot to put in our order for 25 min- but wouldn’t admit it even after every table that arrived after ours had the food and we had to ask several times- flagging down other servers. Changed servers mid meal and clearly a mix up. Food took over an hour- and came with even more substitutions that weren’t mentioned. For example- they ran out of the Mac and cheese pasta and replaced it with tri color rotini and no bread crumbs on top. Forgot our drinks. I had to refill our own water. I ended up leaving without eating. Felt terrible for the people walking in after us. Wouldn’t have been as bad if our new waiter didn’t lie the entire time about it
Atmosphere: 2
Food: 1
Service: 1
I guess this place is hit our miss if the manager and waitress are in a mood to do their jobs. The chef know how to cook and the bartender know how to make drinks and get them out. We had a 7:15pm reservation. Was told when we walked in that they were down a chef and behind on serving tables 30 minutes. Didn’t sit us for 40 minutes. Finally sat us and it took the waitress 20 minutes to address us. Had to go to the bar and get our own drinks. She finally after 15 more minutes to come take our order. First had to tell everything they ran out of on their menu. We ordered, she then multiple times came back to tell us that they ran out of what we ordered. Had to change our original order 3 times before it made it to our table and the sides weren’t what our final pick was. When I said I didn’t order fries as a side, I was told I was lucky to get food. Our salads were served at the end of our meal. Asked for bread and when we asked again. She said they didn’t have any. 2 1/2 hours to eat dinner. Very disorganized management and waitresses seem like they had know idea what they were doing. Constantly giving excuses how long it took to serve us and how they kept running out of items on the menu. Very very sad for a place that serves good food. How ever owns this place should fire the manager.
Atmosphere: 5
Food: 5
Service: 1
Larger than expected portions. Friendly staff.
Great place with great food. Friendly staff. I could eat their Bang Bang Shrimp appetizer every day and probably would if I could afford it!
Atmosphere: 5
Food: 5
Service: 5
I gave atmosphere a 1 because I think there were probably less flies outside than there were inside. Also the service was bad!
Atmosphere: 1
Food: 3
Service: 2
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