DiBella's Subs
1420 Niagara Falls Blvd, Tonawanda
(716) 332-2418
Recent Reviews
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Subs are good but…….If you want a good laugh take a look at the lasagna soup on their wall menu then order it! You will get a dixie cup of soup for $5.99 even the staff say they get complaints all day…….Come on Dibellas do better!
Atmosphere: 4
Food: 1
Service: 4
Very friendly staff ! They missed the mark on my sub, some how the order taker heard mayo and the sub make didn’t read no peppers , mushrooms instead, they also didn’t have the potato salad I wanted, but the Mac salad was good.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: DiBella's Cheesesteak
Little bit of a wait because they build your sub from scratch, but it's worth the wait. Absolutely delicious sub.
Atmosphere: 5
Food: 5
Service: 5
Excellent as always.
Atmosphere: 5
Food: 5
Service: 5
If you order takeout, absolutely check your sub before you leave. I’ve had to drive back every time!
It’s so sad to see what Dibellas has become, but I guess I expect it from this location. I went to a Dibellas in Ohio and it was stellar. This location has always had terrible service. They are inconsistent, especially if it’s a cheesesteak & they will more than likely completely botch your order (they somehow put random toppings if they put any toppings on at all).
I can’t help but think the new layout (which is ridiculous) is an effort to have less staff but in that - now they are often out of their best everything rolls (MID-DAY!) and goof up orders even more. I can’t help say that this location probably doesn’t seem to get good business because their ordering system and their workers never have consistency. You’re more likely to get unchopped or undercooked, or too little of portion of meat on your sub…or you’ll get a water soaked - sloppy mess. That’s why they aren’t busy any more. Cutting staff or understaffing is only going to make that worse.
They need to train consistency. I fear Dibellas won’t be around long.
Atmosphere: 2
Food: 4
Service: 1
Better than Wegmans subs
Atmosphere: 5
Food: 5
Service: 5
Best subs in town!
Atmosphere: 4
Food: 5
Service: 5
Every table was dirty and not been cleaned all day garbage on floor 6pm way to exspensive the.steak sub not enough meat all bread you can get a large meal next door for 15 dollars or across the street at Tully for 15 dollars not all bread dumpling house is always packed next door
There’s something to be said about a place that doesn’t chase every new trend but instead focuses on getting the fundamentals right—and this restaurant does just that. From the moment you walk in, there's an unpretentious charm. The ambiance isn’t trying too hard; it feels lived-in, in a comforting way, like it’s been part of the community for years.
Service was timely and polite. You won’t find over-the-top presentation here, but the warmth and attention to detail are very real. Our server remembered small requests and had a great sense of timing when it came to checking in.
The menu isn’t massive, which I see as a plus. They do fewer things, but they do them well. Everything we ordered came out exactly as described, and there’s a clear consistency in how the kitchen approaches flavor and preparation. Even the side dishes felt intentional.
There’s a casual rhythm to how everything flows—from the greeting at the door to the final check. It feels genuine and steady, which is why I’ve come to trust it as a go-to.
If you want a dependable place with character, one that won’t let you down, this one checks all the boxes.
Understaffed, consistently, but if you're willing to wait, it's worth it.
Restaurantji Recommends
Don’t waste your money here! Food is disgusting and so is the managers attitude! Place was packed with people and she wasn’t helping her employees at all too busy on her phone! I’ve come in the morning and at night both are just as bad!
Great subs keep up the great work !
Subs are made fresh and they are delicious
Almost $50 for two subs and two drinks. The 14 inch steak sub was just a huge piece of hard bread with I kid you not nothing on it. Maybe 5 bites worth of steak and then just nothing. DiBellas used to actually care about their food. I worked there when I was younger for a few years and don’t ever remember it being bad like that. Waste of money..
Love the food, love the oldies, it takes you back to our teenage years!
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