John's Pizza & Subs
1436 Niagara Falls Blvd, Tonawanda
(716) 832-4343
Recent Reviews
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Ordered food as a pick up and never had a problem and recieved a confirmation of 15-20 minutes. So I show up and state the have not had an online order in hours. as I go back to the website all the sudden is not connected. so asked hoe does this work and was said credit but wont give money back as credit
Food is excellent but I have to mention how absolutely delightful these people are to deal with, they are always nice and friendly
Atmosphere: 5
Food: 5
Service: 5
"Hiring drivers" or "help wanted" or something like that has been on a big sighn out front for like, the last year or 2.
Over the course of that time I've applied more times than I can count, and I live right around the block
If they aren't hiring, why do they have a sighn out front that they are?
Love the subs here
Food: 4
Service: 4
We stopped in for some pizza and subs after Niagara falls and it was absolutely delicious! It was definitely nice to get away from the falls to get some more reasonable prices! We had excellent service, kids said it was the best cheese pizza ever! We also had the chicken tender sub with blue cheese it was on point! It was easy to see why this place has been around since 1982! Family owned business with multiple locations in the area! We all need to be supporting these local small businesses that our family owned and operated! McKenzie family approved!!!
Parking: Parking lot is small but easy enough to find a place to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
This place is consistently good with their turkey clubs. They have the best turkey clubs around their bacon is always crispy. Their tomatoes and lettuce are always fresh. I highly recommend this place... And leave them a tip because they do a great work!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Pizza, Taco Pizza, Chicken Finger Sub, Chicken Wings, Cheese Pizza, Chicken Finger Sandwich, Steak & Ring Sub, Pizza Sub, Chicken Fingers
Always decent food, and friendly people- Been really digging the Godfather sub- And you can get 7 fingers with NO FRIES when ordering online-
Atmosphere: 5
Food: 5
Service: 5
Good food fast service
Atmosphere: 5
Food: 5
Service: 5
This was the most disgusting chicken finger sub I've ever had. The main problem was the overwhelming amount of mayo on it. The second picture shows the amount I scooped off with a spoon while trying to eat it. The roll was soaked and mushy, and the sub was falling apart as globs of mayo fell out of it. The first picture shows the second half that I just couldn't eat, both sides of the roll loaded with mayo.
I called to explain and talked to a manager named Joe. When I was done describing the problem, all he said was, "Okay." I asked if that was it and Joe proceeded to tell me that he was upset that I trash-talked his employee for making the sub poorly and that she was new, only on the job 2 days, and she doesn't know how to make subs yet.
Why the **** is she making subs then, Joe?
Who the **** is training these people? How does anyone, this girl included, not know how much mayo is a reasonable amount of mayo? It was like a sub made by a person who never ate a sub or sandwich before in their life and thought, "Ah, this looks like a good amount of mayo," as they scooped it on over and over.
Joe told me he had a bad day today and this was just making it worse and he didn't even offer a refund until I asked for one. He was crazy standoffish and never sincerely apologized for the bad experience. I figure, he's probably got a crush on the new girl and even though she makes subs worse than a chimpanzee could, he's still going to try to use his manager flex to hook up with her. The dude was so butt-hurt on the phone call, something has to be up between him and her. He took it very personal.
So, the food was terrible, and the manager response, even worse. If you like the food here, make sure this girl doesn't make your sub. If you have a complaint, be careful how you express it to Joe, he's very sensitive.
If you're thinking about trying John's, do yourself a favor and go elsewhere. You're probably going to get food made by ignorant people who don't know how to make good food or handle complaints.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff is always fun and friendly. Occasionally talk to the owner(Kirk), who's very easy to talk with.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Ring Sub, Pizza Sub
Best place for a chicken finger sub. I come here every-time I visit from Florida!
Atmosphere: 4
Food: 5
Service: 5
Clean, quick, and the pizza was delicious.
Over expectations !
Atmosphere: 5
Food: 5
Service: 5
Food was amazing
Atmosphere: 5
Food: 5
Service: 5
Excellent as always !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Sub
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