I started to get disappointed when I had to clean off a very dirty table and seat before I could sit down. Even had pick up whole tomato chunks and lettuce leaves from the floor.Then I ordered and paid $2 extra for extra bacon on my sandwich. But, it didn’t come with extra bacon, so I simply reminded them that I ordered and paid for extra. They lied and said that there was already extra on it. With a nasty attitude.That was the moment I realized why everything was S#}+ at that location…. Cause of the S#{++¥ people working there.Don’t go to this one!
Atmosphere: 1
Food: 1
Service: 1
Jay Goods
They didn't have chicken for the sandwich I originally ordered and didn't call or email alert me. They tell me when I arrive. So I ordered another sandwich and they didn't have pepperoni for the sandwich. They didn't have Mac and cheese. The kid offered me a cookie but it turned out they were sold out. Bad bad experience at this location.
Atmosphere: 2
Food: 1
Service: 2
Chrissy Love
Bought a few breads early in the morning. Expecting them to be fresh. Unfortunately, all the breads were at least a day old.
Atmosphere: 2
Food: 2
Service: 2
Len Smith
Tables while empty. Not wiped.
Atmosphere: 4
Food: 5
Service: 5
Ray Billica
Always love going to
Atmosphere: 5
Food: 4
Service: 4
Debbie Billica
Yogurt parfait and flat grain bagel were delicious!
Atmosphere: 5
Food: 5
Service: 5
Denise Owens
I visited Panera on Tuesday 3/5/24 around lunch time (1st visit). The young man at the counter was very nice and helpful. When we went to sit down we noticed that the lights at the table had a nice covering of dust. The wall was dirty and more dust. Everything seem messy and out of place. If I were to come back I would ask for a manager and show him/her that cleaning is very over dueThe best thing about this visit was the young man at the register.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Andrea Evans
The team shift leader name Jessica is very ignorant and unprofessional. I was told by a manager the night before to return to swap out a pack of cookies that were very hard. The manager that had informed me to do so was present and did recognize me and agree to do so. Than Capt shift lead comes flying around the corner to tell me no she will not be allowing the switch because "we don't do that" according to her. She was loud , passionate and just a bit much over some cookies that I said were old tasting. Regardless if prepared daily I was unsatisfied with taste. As a customer I should not have to argue or fuss with staff that are there to serve paying customers. I am unsatisfied with this outcome. I did ask for the general manager info and she refused to give me anything. She gave me the universal Panera number. Terrible customer service.
Recommended dishes: Panera Cookie Varieties
Diana Borja Ogan
That brother and sisterteam are a real asset !
Atmosphere: 5
Food: 5
Service: 5
Carly M
Messed up my order for my salad and didn't notice until I had drove back to work
The workers do not want to be at work today, I saw a lady throw (or aggressively slide) chips to an elderly man who came back up bc they forgot his chips. The lady at the register was just not happy and looked miserable. Food was way overpriced but good.I will use the drive through next time or order on the app/rapid pick up. The experience going inside is just not pleasant.
Never write a review but why not. Tables were dirty, while Not being busy. I received my order to go that was supposed to be dine-in (let that go) thought it was too small/light to be mine. Salad cost $9 for about 4 bites, when I said something the girl looked at me like I was crazy and could care less. Manager refunded me, but took the salad (if you want to call it that) back and also could care less.Cost $17 for one smoothie and 4 bites of a salad. Needless to say way over priced and underportioned for a chain Cafe. I'll say the smoothie is tasty.Second bad experience at this location. Won't be going back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chips
David Licht
GREAT food and GREAT decor!
Atmosphere: 5
Food: 5
Service: 3
biblemademedoit
This was a great place for years but the service and quality of the food has went downhill. Serving cold coffee because a customer is using the Sips membership is a real low blow. I don't even use my number more than 3 times a month and I have had cold coffee everytime. I rarely order a full meal anymore because there is no consistency and being disappointed sucks.
I started to get disappointed when I had to clean off a very dirty table and seat before I could sit down. Even had pick up whole tomato chunks and lettuce leaves from the floor.Then I ordered and paid $2 extra for extra bacon on my sandwich. But, it didn’t come with extra bacon, so I simply reminded them that I ordered and paid for extra. They lied and said that there was already extra on it. With a nasty attitude.That was the moment I realized why everything was S#}+ at that location…. Cause of the S#{++¥ people working there.Don’t go to this one!
Atmosphere: 1
Food: 1
Service: 1
They didn't have chicken for the sandwich I originally ordered and didn't call or email alert me. They tell me when I arrive. So I ordered another sandwich and they didn't have pepperoni for the sandwich. They didn't have Mac and cheese. The kid offered me a cookie but it turned out they were sold out. Bad bad experience at this location.
Atmosphere: 2
Food: 1
Service: 2
Bought a few breads early in the morning. Expecting them to be fresh. Unfortunately, all the breads were at least a day old.
Atmosphere: 2
Food: 2
Service: 2
Tables while empty. Not wiped.
Atmosphere: 4
Food: 5
Service: 5
Always love going to
Atmosphere: 5
Food: 4
Service: 4
Yogurt parfait and flat grain bagel were delicious!
Atmosphere: 5
Food: 5
Service: 5
I visited Panera on Tuesday 3/5/24 around lunch time (1st visit). The young man at the counter was very nice and helpful. When we went to sit down we noticed that the lights at the table had a nice covering of dust. The wall was dirty and more dust. Everything seem messy and out of place. If I were to come back I would ask for a manager and show him/her that cleaning is very over dueThe best thing about this visit was the young man at the register.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Broccoli Cheddar Soup
The team shift leader name Jessica is very ignorant and unprofessional. I was told by a manager the night before to return to swap out a pack of cookies that were very hard. The manager that had informed me to do so was present and did recognize me and agree to do so. Than Capt shift lead comes flying around the corner to tell me no she will not be allowing the switch because "we don't do that" according to her. She was loud , passionate and just a bit much over some cookies that I said were old tasting. Regardless if prepared daily I was unsatisfied with taste. As a customer I should not have to argue or fuss with staff that are there to serve paying customers. I am unsatisfied with this outcome. I did ask for the general manager info and she refused to give me anything. She gave me the universal Panera number. Terrible customer service.
Recommended dishes: Panera Cookie Varieties
That brother and sisterteam are a real asset !
Atmosphere: 5
Food: 5
Service: 5
Messed up my order for my salad and didn't notice until I had drove back to work
Restaurantji Recommends
Great coffee! Service can be slow at
Atmosphere: 5
Food: 5
Service: 3
The workers do not want to be at work today, I saw a lady throw (or aggressively slide) chips to an elderly man who came back up bc they forgot his chips. The lady at the register was just not happy and looked miserable. Food was way overpriced but good.I will use the drive through next time or order on the app/rapid pick up. The experience going inside is just not pleasant.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Muffins, Roasted Turkey & Avocado blt
Never write a review but why not. Tables were dirty, while Not being busy. I received my order to go that was supposed to be dine-in (let that go) thought it was too small/light to be mine. Salad cost $9 for about 4 bites, when I said something the girl looked at me like I was crazy and could care less. Manager refunded me, but took the salad (if you want to call it that) back and also could care less.Cost $17 for one smoothie and 4 bites of a salad. Needless to say way over priced and underportioned for a chain Cafe. I'll say the smoothie is tasty.Second bad experience at this location. Won't be going back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chips
GREAT food and GREAT decor!
Atmosphere: 5
Food: 5
Service: 3
This was a great place for years but the service and quality of the food has went downhill. Serving cold coffee because a customer is using the Sips membership is a real low blow. I don't even use my number more than 3 times a month and I have had cold coffee everytime. I rarely order a full meal anymore because there is no consistency and being disappointed sucks.
Food: 2
Service: 1