Subway
45 Niagara St A, Tonawanda
(716) 692-9887
Recent Reviews
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You get a lot less food than you used to for the money.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Steak & Cheese
This is the 2nd time that I've been to this Subway location and the same 2 young girls were working and they are extremely rude. No customer service skills. Nice to some people and not others.
My food was not bagged up so I asked for a bag and the one girl goes " here" and never offered to bag my food. Just shoved it at me.
They were rude when I forgot my sauce at the counter.
Retrain them on proper customer service skills.
They are terrible.
Atmosphere: 2
Food: 2
Service: 1
Yummy sub always fresh
Kid-friendliness: Kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Taste good but the most important the place very clean
Atmosphere: 5
Food: 5
Service: 5
went in to get a sub and they mixed up my order with someone else’s had to go 10 minutes back out to them after getting home and realizing absolutely ridiculous
Atmosphere: 1
Food: 1
Service: 1
Awesome as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chip Macadamia Nut, Tuna, Harvest Cheddar Sunchips, The Monster, Auntie Anne's Footlong Pretzel
Did a online order. They made the wrong sub.
Atmosphere: 3
Food: 3
Service: 2
Clean and fast
Atmosphere: 4
Food: 5
Service: 5
Go to Bakery School and learn how to properly bake a cookie cause Subway doesn't have a clue!!
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: The Ultimate B M T
Good customer service and steady place. Almost always have all options and bread is fresh. Thats important ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went there this evening at 5:15pm. We had placed two different mobile orders on two different devices/apps for our family of 6. As soon as they saw which order was ours, they began talking to each other quietly "well it is the first of the month" in front of my husband! As if we must be on welfare because of what we ordered or because we have 4 kids? There was only one other group of 4 adults in the restaurant before we arrived.Then, after we ate inside the restaurant, we placed another order on the app to go. At this point, the other group had left, so it was pretty quiet in there. The two female employees began talking about us to each other saying "they ordered 3 times" " well obviously they're still hungry" "how could they still be hungry?" All the while, there was a customer waiting at the counter to order. Besides that one customer, we were the only group in there.It was beyond rude and insulting to have employees talking about you not only in front of another customer but to where you can clearly hear them. Why does it matter how much we ordered as long as it's being paid for? Can't say I would ever order from this Subway again just based on their rudeness alone.
Atmosphere: 1
Food: 4
Service: 1
Mara and kareenna were super friendly from the minute I walked in the door. Mara recommended the elite chicken bacon rach and definitely glad I listened. Was impressed with the cleanliness of the place from the tables and floor being spotless. And both of them had amazing personality and had me laughing the whole time I was in there definitely recommend the subway over others
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Elite Chicken & Bacon Ranch
No tip for fastfood places. Please. Stop robbing customers and stop getting richer at the cost customers. Customers already pay a lot for food prices, they do not have to pay extra for your employees. You should pay your employees decent wage and not ask customers to pay for the. You are not asking customers to pay any less for the food? Customers lose both way ( pay high price for food and pay your employee) and you win both ways (charge high price to customers and pay employee less n make customers pay the employee wag gap)so you can be richer. Stop the greed n stop donating to Israel.
Very clean store, very friendly employees, and delicious subs every single time. This is the only subway I visit and I come all the way from GI.
Atmosphere: 5
Food: 5
Service: 5
For large chain food it's always good for sure only thing is like with so many others the price goes up and the portions down ...I understand the financial situation we are all in and cost of goods has gone up across the board but let's not be greedy ..up the cost if you must but make me a dam sammich where I can taste more than the bread and lettuce
Atmosphere: 3
Food: 3
Service: 4
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