Tim Hortons

618 Delaware St, Tonawanda
(716) 260-1108

Recent Reviews

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David Licht

Haven't had a bad experience yet!

Big Ed

Just put n in an order. Came to the drive thru and to my surprise there's no one in the shop!

Tom Dabek

Been coming here for years and it's been going downhill. You have a 50% chance for them to get your order right, and that's just for simple coffees/cold brews. Big Sad.

Dawn Dennahower

Love all the tim hortons

Jackie Smith

My last three experiences with this location have been poor. Either they are out of products, will not take American currency ($50 bill) customer service is adverse. New management is needed!! Drive by. Go to another location.

Zu Mezgar

They never ever get the order right and you'll always hear an attitude. I'm tired being gaslit. I ask for one thing and get another so much that I start thinking I'm the problem and ordering something I don't eat. Please make that make sense. I just ordered some things and was reminiscing on how they constantly kept on giving me the wrong thing to come home and bring my son his stuff and what do you freaking know, they got it wrong again. This is beyond ridiculous!

ricard mccutcheon

This is probably the worst tim hortons in the city. Unfourtanetly the closest to me. Orders are consistently wrong there always out of something and some of the rudest customer service I've ever experienced. This location should just be shut down. And to boot there drive through is designed for matchbox cars. Find it funny that they wouldn't refund order because there out of sausage and thays what I wanted on my sandwich. Gonna be reporting to bbb aswell

Atmosphere: 1

Food: 1

Service: 1

Angie Rodriguez

Everything was good lived the Pumpkin for the Coffees.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Anthony Caputi

Listed as open at 5 a.m., confirmed that employees were there at 5:20 a.m., however I was told that in-store dining was not available until 6 a.m. and that food was not out of the oven yet. Only coffee available. ?‍♂️

Atmosphere: 1

Food: 1

Service: 1

Meghan Piccolo

I ordered a bagel with cream cheese and a slice of cheddar cheese from the drive through. When I got home and opened the bagel there was only the tiniest sliver of cream cheese and it was Barely toasted at all . It was the driest bagel I have ever had. Don’t recommend this place

Food: 1

Karen Jones (Km)

Love the cold brew coffee

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Doughnut

Maxine Moo (Moo)

Staff is great, scanner doesn’t not work for counter service. I have had to over pay for Lattes,and cold brew coffee. I keep hoping they will fix it. I now have given up and go to Military.

Service: 5

cutie zuley

So we went to get a coffee and a hot chocolate at 3:00 and this older woman with the name Joanne, red hair bangs was so rude. We gave her $6 and my bf said he didn't get the change and she rudely says "I got no pennies for you" in a aggressive tone and that was after she gave us the drinks and said have a nice day..

Atmosphere: 1

Food: 3

Service: 1

Chris Fearby

I don't come here much because my truck don't fit thru the drive thru (silverado 2500). I have to drive up on the curb. Now I'm in my car and bottom out pulling into the driveway. Food is decent staff is nice but the property wasn't designed for vehicles

Atmosphere: 1

Food: 4

Service: 4

Derek R

Pour the coffee that's all . Waits to long thanks now I'm boycotting tim Hortons altogether .

Atmosphere: 1

Food: 1

Service: 1

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