Tim Hortons

Name: Tim Hortons
Address: 1930 Colvin Blvd, Tonawanda, New York, 14150, US
Telephone: (716) 213-6578
Price range: $
Rating: 3.5

$ • Coffee Shops, American

Hours:
1930 Colvin Blvd, Tonawanda
(716) 213-6578

Menu Order Online

About Tim Hortons

Tim Hortons is a restaurant that prides itself on providing exceptional customer service. The staff, including the drive-thru attendants and window crew, are polite, professional, and friendly. However, there have been instances where orders have been incorrect, with customers receiving incomplete meals or wrong drinks. Despite these mishaps, the staff have been receptive to feedback and willing to make amends. The restaurant's coffee and breakfast items, such as the grilled wrap combo and sausage and egg combo, are popular among customers. Some drive-thru customers mention issues with cars not being able to get in line off the street and staff being on their cell phones. While a few employees are described as miserable and not pleasant, there are also very good ones who are efficient, fast, and pleasant. This Tim Hortons location is noted for its friendly, attentive, and efficient crew. When customers walk in, they are usually noticed pretty quickly, and one of the crew members makes their way over fast to take orders, which they deliver almost instantly, making visits a pleasure.