Tim Hortons

1930 Colvin Blvd, Tonawanda
(716) 213-6578

Recent Reviews

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Cheryl Ferguson

I had pulled into the parking lot and was going to go through the drive through but I got a phone call and the parking was. I was away from the door and one of the employees got out of her car alongside of me and started yelling at me. Because I wasn't parked between the lines. my car was not turned off and I had planned and backing out and going through the line When I was finished with my phone call. She stood in the parking lot, yelling and screaming at me and told me that I was not welcome there because she worked there. In all fairness after my call i yelled back at her. I called into the store and asked to speak to a manager, and i've got this really snotty girl who proceeded to tell me that she was just going to check the the camera footage. I never heard back from them and I will never go through that tim hortons again. Their employees are rude and management.Doesn't do anything about it.

Atmosphere: 1

Food: 1

Service: 1

Lori Ward

Wheelchair accessibility: Wheelchair accessibility

Atmosphere: 5

Service: 5

Recommended dishes: Egg & Cheese Breakfast Sandwich

Sam Battistella

Incredibly rude and under filling my beverages.

Food: 1

Service: 1

henry costello

The perfect cup of coffee can be found here

Atmosphere: 5

Food: 5

Service: 5

Andre Willis

Yes ? one of the many tim Hortons where the workers aren't upset they have to work

Atmosphere: 5

Food: 5

Service: 5

Cathy Chilton

Only negative are the nit wits in drive thru that don't hug up to car in front of them so cars can get IN line off the street
On their cell phones, not paying attention, we're all in a hurry... ?‍?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg & Cheese Breakfast Sandwich, Timbits Multi-Pack

Chad Seitz (dreamweaver68)

"I'm sorry" is a platitude that I neither need nor want, after waiting 10 minutes to pick up a doordash order that has been postponed every time a customer walks up to the counter, even though I've been standing here waiting to pick it up. If you don't feel doordash drivers are worthy of your time, turn your doordash delivery service off.

Service: 1

Anna Kats

Terrible customer service ..the evening care is a bunch of rude kids. Avoid this location at all costs

Rocko

I used to get bacon egg and cheese breakfast sandwiches all the time. Why? Because they were good. But then they got bad. The eggs would always be green and have a weird taste because of it! And now they only give you 1 egg. For the same price! The world is changing. And not for the better.

Atmosphere: 2

Food: 1

Service: 3

Halloweengirl

I had a bad experience here. I understand we all have bad days. But that doesn’t give people the right to take it out on your customers. Mariana, don’t know how you to spell the girls name that took our order but I believe that’s how you spell it. she had an attitude towards me and my friend and she was slamming our stuff done. Food gets 4 stars. And service gets 1.

Atmosphere: 1

Food: 4

Service: 1

JoAnn Long

Its mostly great. I go to the drive thru quite often. You have a few employees who are quite miserable. Not pleasant at all. That being said, there are also a few very good ones. Efficient, fast and very pleasant! You need to weed out the nasty ones. A few times i wanted to stop but i didnt want to deal with the attitudes. So i just kept going ....... sad really. Not a good image for Tims.

Food: 5

Service: 3

aj

Went for tim bits. They only had 2 kinds. But it was about 7pm so understandable

Krystin LeRoy

Love love love!

Atmosphere: 5

Food: 5

Service: 5

Ror

So I usually go here a lot and get the Boston crème doughnut and I went and it had no crème whatsoever not to mention it was kind of stale. And other days it has wayyyy to much crème.

Atmosphere: 5

Food: 4

Service: 5

Richard Jordan

Dunkin dark roast coffee is much better.

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