I always ordered the same thing - a black coffee (not too tough) & a sausage biscuit.. I DON’T want egg & cheese on it. This location (and others) all mess that part up. 99% of the time it has egg & cheese. This tells me their computer only knows one way to order it.
I always make it clear to the “entity” taking my order. If I try to correct it, they look at me like I’ve got 4 heads. Sometimes my coffee has cream & sugar in it (meaning someone else got my black coffee. After years of this I won’t go to ANY Tim Hortons again. We’re talking dozens of times over 5-7 years. Today was unique. The child cashing out took my $20, out it in the register slot, handed me change and said “Umm, did you give me a $20?” Now I go elsewhere.. Pure stupidity at this place!
Atmosphere: 1
Food: 1
Service: 2
Cameron Martin
the bagel is my final straw. i ordered it with cream cheese. putting this amount is like tipping a server 50 cents. it's more insulting than nothing at all. the coffee was supposed to be a mocha double double. i put the straw in and took the pics. clearly poured hot coffee over ice, as there was just a tiny piece floating. and i didn't drink any before taking these pics. i wish this kind of thing only happened while using doordash, but ive gone through the drive thru 3 times when my coffee was completely undrinkable.
i've worked at tim hortons. the making of the food and drinks is the easiest part of the job. i would never serve this to even my worst customers. also, in this economy, it feels like theft to pay for these inedible things. theft of my money, and theft of my time if i have to go back every. single. time. my order is screwed up. get it together please.
Atmosphere: 4
Food: 1
Service: 1
Daniel Leonards
Please team, turn your bun oven temp down a tad. Expediter didn't spot check food & maker allowed it to go from sandwich prep area buns burned & sandwiches made with those burned black buns. On the good side, multitasking ongoing & courteous service yet not operating with a consistent would you eat or drink that attitude. Sweet tea was also rather unsweetened & not very lemony. But 4 stars overall for the hustle. Coke machine clean and drink tasted fresh.
Atmosphere: 5
Food: 4
Service: 5
Elizabeth Dennis
It's a Tim Hortons so I don't expect very much. However, please ask the employees working the register to not look and act annoyed when you are trying to place an order.
Atmosphere: 2
Food: 3
Service: 1
Michael Chernoff
Solid location. This used to be my go to spot for a BELT. They are always fast and better quality than some other Tim locations. Downside though the lot is small and the drive thru gets very clogged during breakfast rush. Better to order ahead for mornings.
Parking: Lot is connected to a Walgreens lot for overflow spots
Wheelchair accessibility: There is a ramp for wheelchairs
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Boston Cream Donuts, Bagels
Tara Christian
Slowest moving Tim Hortons. 14 minutes in the drive thru to get a coffee with only three people ahead of me.
Service: 1
Michele Hart
ordered Chai latte got cafe latte, paid for the chai
Atmosphere: 1
Food: 1
Service: 1
Patricia Licata
Was just there ordered two tees. Girl who took my order did not put cream and sugar in large order. Brought it back asked another one to make me a new one. Not enough tea in pots told her just give me coffee instead with double cream and one Splenda. Gives me a tea with no Splenda. Need better training or caring
Renée
Loved my iced cappacuino. It was made great.
Atmosphere: 5
Food: 5
Service: 5
Emily Abbey
One of my timbits had a bite out of it when I opened the box
Don't order the chicken noodle soup, it doesn't come with chicken in it..... Called another Tim Hortons location on sweet home and Sheridan and that store DOES put chicken in their chicken noodle soup.... How are you going to sell CHICKEN noodle soup with NO CHICKEN in it?! That is absolutely unacceptable. I was then told that they do have chicken at the store, they just don't put chicken in their chicken noodle soup anymore. They don't even have the bread that comes with the soup half the time
Atmosphere: 1
Food: 1
Service: 1
Jacob Casiano
It's a Tim Hortons. This location does usually mess up one thing with your order no matter what, which is kind of a shame in comparison to the one down the road that is heinously busy. But it's not the end of the world for me personally. Will continue to occasionally go here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese Sandwich
Taylor Gillmeister
Employee at the window couldn’t say one word to me, not even my total. They also NEVER have hash browns.
Service: 1
Eric Mohammed
Waited at least 10min at counter while several employees joked and laughed amongst themselves, walked out and had breakfast sandwich and coffee at Paula's Donuts which should have been the first choice.
I always ordered the same thing - a black coffee (not too tough) & a sausage biscuit.. I DON’T want egg & cheese on it. This location (and others) all mess that part up. 99% of the time it has egg & cheese. This tells me their computer only knows one way to order it.
I always make it clear to the “entity” taking my order. If I try to correct it, they look at me like I’ve got 4 heads. Sometimes my coffee has cream & sugar in it (meaning someone else got my black coffee. After years of this I won’t go to ANY Tim Hortons again. We’re talking dozens of times over 5-7 years. Today was unique. The child cashing out took my $20, out it in the register slot, handed me change and said “Umm, did you give me a $20?” Now I go elsewhere.. Pure stupidity at this place!
Atmosphere: 1
Food: 1
Service: 2
the bagel is my final straw. i ordered it with cream cheese. putting this amount is like tipping a server 50 cents. it's more insulting than nothing at all. the coffee was supposed to be a mocha double double. i put the straw in and took the pics. clearly poured hot coffee over ice, as there was just a tiny piece floating. and i didn't drink any before taking these pics. i wish this kind of thing only happened while using doordash, but ive gone through the drive thru 3 times when my coffee was completely undrinkable.
i've worked at tim hortons. the making of the food and drinks is the easiest part of the job. i would never serve this to even my worst customers. also, in this economy, it feels like theft to pay for these inedible things. theft of my money, and theft of my time if i have to go back every. single. time. my order is screwed up. get it together please.
Atmosphere: 4
Food: 1
Service: 1
Please team, turn your bun oven temp down a tad. Expediter didn't spot check food & maker allowed it to go from sandwich prep area buns burned & sandwiches made with those burned black buns. On the good side, multitasking ongoing & courteous service yet not operating with a consistent would you eat or drink that attitude. Sweet tea was also rather unsweetened & not very lemony. But 4 stars overall for the hustle. Coke machine clean and drink tasted fresh.
Atmosphere: 5
Food: 4
Service: 5
It's a Tim Hortons so I don't expect very much. However, please ask the employees working the register to not look and act annoyed when you are trying to place an order.
Atmosphere: 2
Food: 3
Service: 1
Solid location. This used to be my go to spot for a BELT. They are always fast and better quality than some other Tim locations. Downside though the lot is small and the drive thru gets very clogged during breakfast rush. Better to order ahead for mornings.
Parking: Lot is connected to a Walgreens lot for overflow spots
Wheelchair accessibility: There is a ramp for wheelchairs
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Boston Cream Donuts, Bagels
Slowest moving Tim Hortons. 14 minutes in the drive thru to get a coffee with only three people ahead of me.
Service: 1
ordered Chai latte got cafe latte, paid for the chai
Atmosphere: 1
Food: 1
Service: 1
Was just there ordered two tees. Girl who took my order did not put cream and sugar in large order. Brought it back asked another one to make me a new one. Not enough tea in pots told her just give me coffee instead with double cream and one Splenda. Gives me a tea with no Splenda. Need better training or caring
Loved my iced cappacuino. It was made great.
Atmosphere: 5
Food: 5
Service: 5
One of my timbits had a bite out of it when I opened the box
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Don't order the chicken noodle soup, it doesn't come with chicken in it..... Called another Tim Hortons location on sweet home and Sheridan and that store DOES put chicken in their chicken noodle soup....
How are you going to sell CHICKEN noodle soup with NO CHICKEN in it?! That is absolutely unacceptable. I was then told that they do have chicken at the store, they just don't put chicken in their chicken noodle soup anymore. They don't even have the bread that comes with the soup half the time
Atmosphere: 1
Food: 1
Service: 1
It's a Tim Hortons. This location does usually mess up one thing with your order no matter what, which is kind of a shame in comparison to the one down the road that is heinously busy. But it's not the end of the world for me personally. Will continue to occasionally go here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese Sandwich
Employee at the window couldn’t say one word to me, not even my total. They also NEVER have hash browns.
Service: 1
Waited at least 10min at counter while several employees joked and laughed amongst themselves, walked out and had breakfast sandwich and coffee at Paula's Donuts which should have been the first choice.
The very slowest location
Service: 1
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