Our order was incomplete and the sandwiches were burned. It was prepared quickly but for a cost of poor quality.
Atmosphere: 5
Food: 1
Service: 1
David Hodes
I’ve seen an actual fight happen between the staff and a customer a while back, but thought I’d go to this location again as it was on my way to somewhere else. They made my order wrong, and then put me to the back of the line of orders to remake it. Something that should take 10 minutes was going to end up taking 45. The staff seems dead on the inside and I can’t really blame them. This location could be razed to the ground and I do not think it would be missed.
Atmosphere: 1
Food: 3
Service: 1
Ronglin Chen
My coffee has soapy taste 😵💫😵💫😵💫
Atmosphere: 1
Food: 1
Service: 1
Not Me
genuinely what is wrong with this Dunkin. I was in line for 30 mins. is it understaffed??
Robert Groff
Very friendly and quick service,on point here and very polite. I would suggest this establishment to everyone .
Atmosphere: 4
Food: 3
Service: 4
Noah Burns-DeMelo
Took 30 minutes and they forgot to make our drinks, we had to ask. The people after us got drinks before we did and we were told there is a 20-30 minute wait for food but the people after us got food right away while we were still waiting for coffee.
Atmosphere: 1
Food: 2
Service: 1
Sare Vibe
Been shut down for over a month now and if anything has been done the color and familiarity got sucked out of it for bland modern beige and flat font signage .
Atmosphere: 2
Food: 1
Service: 2
Steve Smith
Very friendly and quick service,on point here and very polite. I would suggest this establishment to everyone .
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Egg and Cheese, Hash Browns
Ria Agarwal
This location had really bad service. First I waited 15 minutes for two drinks. Then when I got them the matcha latte was terribly mixed and all clumped at the bottom. I asked if it could be mixed better and they took it for about a minute and made jokes about having to mix it, then handed it back to me looking the exact same. They also used the wrong milk, which I didn't notice until I had left.
Food: 2
Service: 2
Nicole Ramsey
When you go in person it's pretty decent I repeat do not do doordash the order there is always something wrong they don't put no type of sugar in your coffee there's always missing items they don't care about you when you get it delivered at all
I was waiting 10 minutes at the hoosick falls location at 5 o’clock on 9/26 and apparently if you’re at the window all the employees eavesdrop on your conversation. As I said I was waiting too long for the people in front of me and this location is always so slow. I was telling my friend this over the phone while waiting to still order and I abruptly hear “you know we can all hear you right?” I stated I didn’t care as I was not talking to them. She then told me I need to go somewhere else and they would refuse service. How disrespectful is it to threaten to refuse service to a customer who has been waiting 10 minutes for a coffee in a line of 2 cars. Take my complaining as a hint and speed it up in there. Awful. I left the line in fear of spit ending up in my drink.
Service: 1
Henry
They keep missing things from my online order Once I ordered a 5 piece and only got 4, another time I ordered a large fries and they just didn’t give me
Atmosphere: 2
Food: 4
Service: 1
jennifer maroufi
Good breakfast sandwiches...it's nice that you still serve them after 10:30!! Great coffee too!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon & Cheddar Omelet Bites
Tracy Doyon
The people on the shop work so hard and so quick and is their attitudes are amazing ?
Food: 5
Service: 5
Megan Fleming
Nasty attitude and frozen food that’s supposed to be hot is what they gave me
Our order was incomplete and the sandwiches were burned. It was prepared quickly but for a cost of poor quality.
Atmosphere: 5
Food: 1
Service: 1
I’ve seen an actual fight happen between the staff and a customer a while back, but thought I’d go to this location again as it was on my way to somewhere else. They made my order wrong, and then put me to the back of the line of orders to remake it. Something that should take 10 minutes was going to end up taking 45. The staff seems dead on the inside and I can’t really blame them. This location could be razed to the ground and I do not think it would be missed.
Atmosphere: 1
Food: 3
Service: 1
My coffee has soapy taste 😵💫😵💫😵💫
Atmosphere: 1
Food: 1
Service: 1
genuinely what is wrong with this Dunkin. I was in line for 30 mins. is it understaffed??
Very friendly and quick service,on point here and very polite. I would suggest this establishment to everyone .
Atmosphere: 4
Food: 3
Service: 4
Took 30 minutes and they forgot to make our drinks, we had to ask. The people after us got drinks before we did and we were told there is a 20-30 minute wait for food but the people after us got food right away while we were still waiting for coffee.
Atmosphere: 1
Food: 2
Service: 1
Been shut down for over a month now and if anything has been done the color and familiarity got sucked out of it for bland modern beige and flat font signage .
Atmosphere: 2
Food: 1
Service: 2
Very friendly and quick service,on point here and very polite. I would suggest this establishment to everyone .
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Egg and Cheese, Hash Browns
This location had really bad service. First I waited 15 minutes for two drinks. Then when I got them the matcha latte was terribly mixed and all clumped at the bottom. I asked if it could be mixed better and they took it for about a minute and made jokes about having to mix it, then handed it back to me looking the exact same. They also used the wrong milk, which I didn't notice until I had left.
Food: 2
Service: 2
When you go in person it's pretty decent I repeat do not do doordash the order there is always something wrong they don't put no type of sugar in your coffee there's always missing items they don't care about you when you get it delivered at all
Restaurantji Recommends
I was waiting 10 minutes at the hoosick falls location at 5 o’clock on 9/26 and apparently if you’re at the window all the employees eavesdrop on your conversation. As I said I was waiting too long for the people in front of me and this location is always so slow. I was telling my friend this over the phone while waiting to still order and I abruptly hear “you know we can all hear you right?” I stated I didn’t care as I was not talking to them. She then told me I need to go somewhere else and they would refuse service. How disrespectful is it to threaten to refuse service to a customer who has been waiting 10 minutes for a coffee in a line of 2 cars. Take my complaining as a hint and speed it up in there. Awful. I left the line in fear of spit ending up in my drink.
Service: 1
They keep missing things from my online order
Once I ordered a 5 piece and only got 4, another time I ordered a large fries and they just didn’t give me
Atmosphere: 2
Food: 4
Service: 1
Good breakfast sandwiches...it's nice that you still serve them after 10:30!! Great coffee too!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon & Cheddar Omelet Bites
The people on the shop work so hard and so quick and is their attitudes are amazing ?
Food: 5
Service: 5
Nasty attitude and frozen food that’s supposed to be hot is what they gave me
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