Serious Food Allergy Warning – Negligent and Unsafe
I want to warn anyone with food allergies about my girlfriend’s experience at Koni's Broadway Kafe . She ordered a gluten-free wrap, clearly stating her dietary restriction, yet the owner added croutons to her sandwich—despite croutons containing gluten. This mistake wasn’t just an inconvenience; it resulted in a severe allergic reaction that sent her into anaphylactic shock at work. Her work had to use an EpiPen, call an ambulance, and be rushed to the hospital.
What’s even more concerning is the owner’s complete lack of care or responsibility. When we informed her of what happened, she showed zero empathy, did not apologize, and even seemed to blame us for the mistake. It was clear she didn’t even understand that croutons contain gluten—an alarming lack of basic food safety knowledge for someone running a restaurant.
If you have celiac disease, a gluten intolerance, or any serious food allergy, I strongly urge you to avoid this place. Mistakes happen, but the way they are handled speaks volumes. Unfortunately, Koni’s Café failed in both food safety and customer service.
Jim Rusconi
Warm place in the cold
Michael Vanpatten
Can't believe it took me this long to find this place!!! Great food and a cool vibe. I tried the west coast grill the first time. Loved that and the pasta salad. I can't wait to try out more of the menu.
Jesslyn Mccall
First time going there and the food is delicious I definitely am going to go back again very nice family business people
Atmosphere: 5
Food: 5
Service: 5
Neil tron
Western wrap is the best breakfast item there. People are nice and I’m glad I found this place.
Atmosphere: 5
Food: 5
Service: 5
Jun Simons
Convenient spot and pretty quick when theres not a big line.Food is good, i enjoyed my sandwich (the mitzi). Veggie sandwich was not bad, had hummus flavor and tasted fresh. I like that they use pesto on the pasta salad as opposed to just mayo, and having dill pickles on the side was nice.The coffee was okay, not amazing and wish they had more options. Decor inside is interesting, has more of a vintage troy brick vibe- its different, not as nice as the other trendy cafes but this place is more of a restaurant with reasonably priced food and much less of a cafe.Service was good when we went
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: The Mitzi
Marisa Luciano
Everything is so fresh and the staff is wonderful!
Tiffany Jiang
Was my first time there very friendly definitely is a place to take or go for a quick stop ??
Atmosphere: 5
Food: 5
Service: 5
Aron Romanoff
Super cute place with high quality sandwiches. Did not feel like they were prepared to handle more than a line of two people though. Was one of five people inside/one of three people waiting for food when I arrived with a friend 15 minutes before it got crowded at 11:40am. My friend got her food at 11:50, but we had to check in twice before I got mine at 12:10. Just sandwiches. They also got the side wrong.Good food and vibe though! Will be back.
Atmosphere: 5
Food: 5
Service: 4
Aaron Burns
The food is phenomenal and they have pretty good prices, the staff is incredibly friendly and will get to know you by name if you go there often,
Koni’s was very accommodating when my husband and I needed a quick lunch about 20min before closing time. Delicious wraps, made quickly. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Laura K
We've only been once but just wanted to give a heads up for those with food sensitivities. We had coffee and breakfast sandwiches/wraps along with their "new" home fries. I believe it was the seasonings on the home fries but I had a histamine/allergic reaction just after finishing. My face, neck, arms, back and stomach became flushed and it felt like a burning heat which lasted almost an hour. My husband did not have a reaction and he has issues with high histamine foods so I can only guess it was an additive or something in the seasoning as I tend to have issues with gums and additives. They didn't have whole milk so I had 1/2 n 1/2 which has carrageenan but that just makes me stuffy. Otherwise, it's a clean place, nicely decorated. I'm not saying I won't try something else but I will ask next time what ingredients are.
Serious Food Allergy Warning – Negligent and Unsafe
I want to warn anyone with food allergies about my girlfriend’s experience at Koni's Broadway Kafe . She ordered a gluten-free wrap, clearly stating her dietary restriction, yet the owner added croutons to her sandwich—despite croutons containing gluten. This mistake wasn’t just an inconvenience; it resulted in a severe allergic reaction that sent her into anaphylactic shock at work. Her work had to use an EpiPen, call an ambulance, and be rushed to the hospital.
What’s even more concerning is the owner’s complete lack of care or responsibility. When we informed her of what happened, she showed zero empathy, did not apologize, and even seemed to blame us for the mistake. It was clear she didn’t even understand that croutons contain gluten—an alarming lack of basic food safety knowledge for someone running a restaurant.
If you have celiac disease, a gluten intolerance, or any serious food allergy, I strongly urge you to avoid this place. Mistakes happen, but the way they are handled speaks volumes. Unfortunately, Koni’s Café failed in both food safety and customer service.
Warm place in the cold
Can't believe it took me this long to find this place!!! Great food and a cool vibe. I tried the west coast grill the first time. Loved that and the pasta salad. I can't wait to try out more of the menu.
First time going there and the food is delicious I definitely am going to go back again very nice family business people
Atmosphere: 5
Food: 5
Service: 5
Western wrap is the best breakfast item there. People are nice and I’m glad I found this place.
Atmosphere: 5
Food: 5
Service: 5
Convenient spot and pretty quick when theres not a big line.Food is good, i enjoyed my sandwich (the mitzi). Veggie sandwich was not bad, had hummus flavor and tasted fresh. I like that they use pesto on the pasta salad as opposed to just mayo, and having dill pickles on the side was nice.The coffee was okay, not amazing and wish they had more options. Decor inside is interesting, has more of a vintage troy brick vibe- its different, not as nice as the other trendy cafes but this place is more of a restaurant with reasonably priced food and much less of a cafe.Service was good when we went
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: The Mitzi
Everything is so fresh and the staff is wonderful!
Was my first time there very friendly definitely is a place to take or go for a quick stop ??
Atmosphere: 5
Food: 5
Service: 5
Super cute place with high quality sandwiches. Did not feel like they were prepared to handle more than a line of two people though. Was one of five people inside/one of three people waiting for food when I arrived with a friend 15 minutes before it got crowded at 11:40am. My friend got her food at 11:50, but we had to check in twice before I got mine at 12:10. Just sandwiches. They also got the side wrong.Good food and vibe though! Will be back.
Atmosphere: 5
Food: 5
Service: 4
The food is phenomenal and they have pretty good prices, the staff is incredibly friendly and will get to know you by name if you go there often,
Parking: Tons of spaces
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is very fresh and very tasty!
Atmosphere: 5
Food: 5
Service: 5
Koni’s was very accommodating when my husband and I needed a quick lunch about 20min before closing time. Delicious wraps, made quickly. Thank you!
Atmosphere: 5
Food: 5
Service: 5
We've only been once but just wanted to give a heads up for those with food sensitivities. We had coffee and breakfast sandwiches/wraps along with their "new" home fries. I believe it was the seasonings on the home fries but I had a histamine/allergic reaction just after finishing. My face, neck, arms, back and stomach became flushed and it felt like a burning heat which lasted almost an hour. My husband did not have a reaction and he has issues with high histamine foods so I can only guess it was an additive or something in the seasoning as I tend to have issues with gums and additives. They didn't have whole milk so I had 1/2 n 1/2 which has carrageenan but that just makes me stuffy. Otherwise, it's a clean place, nicely decorated. I'm not saying I won't try something else but I will ask next time what ingredients are.
Atmosphere: 4
Food: 3
Service: 4
It was good!! I highly recommend it.
Excellent sandwich
Atmosphere: 5
Food: 5
Service: 5
Loading...