McDonald's
170 Hoosick St, Troy
(518) 266-1215
Recent Reviews
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Ordering past 1 am is a joke. Inconsistent food for a corp
Food: 2
Service: 2
This is the worst place to eat at customer service there. It's very unpleasant. I had came there one afternoon before. I went to work to get to 2 for 6 fish sandwiches, a small fry. No salt in a medium iced coffee. The lady just gave me milk for ice coffee and will not Make me another one I complained and nothing was done about it i went the next morning and spoke to supervisor that was on at 7 am and explain what happen to me on Friday afternoon and she apologize for the service that I received and gave me a free ice coffee.
Atmosphere: 2
Food: 2
Service: 1
Prices r to High 😳 For 1 Cheeseburger n a Small Shake Was $9. N Some Change😲... Service Was Pretty Good n The Atmosphere Was Great, I Was in My Car!!!
Atmosphere: 5
Food: 1
Service: 4
Not open late night; like ever...so don't count on it. The Sonic next door has been open though if you need late night food!
Service: 1
As a late shift worker, never welcome. I've tried visiting 3 times in the last week between 130 and 3am, and have been turned away each time. They had the audacity to say to me, Deliveries only, after I drove 20 minutes for my mobile order pick up through drive through.
Put real hours on the store please. That way others can curb their expectations.
Atmosphere: 1
Food: 2
Service: 1
Ordered McChicken with cheese, received with no cheese. 10 nuggets with BBQ and Buffalo sauce, didn't give any buffalo sauce and the BBQ packets were all open and sticky, there's no way they didn't notice before they put the sauces in the bag.
Please pay these employees less money or restaff. It's really not hard to get a simple order right.
Atmosphere: 1
Food: 1
Service: 1
They taxed me 2 plus dollars for my order .they will do the same to u
Atmosphere: 2
Food: 1
Service: 3
No service in the morning. Wouldn’t answer to take orders.
Atmosphere: 2
Food: 3
Service: 1
Just came through and your lady with color skin and long hair should be fired ASAP, she tried making me look stupid after she gave me the wrong food. I’m a manager at a different location ran by a different owner and if she was with us, she would be gone. I will be coming back to file a further complaint, but first off if your frappe machine is down mark it down so that people can’t order it on the app, and second off she handed us the wrong food, we came back and said this wasn’t our food , and then tried handing the bag back acting that the new bag she gave us was the original one, then tried to act like we were stupid, also smelled high as a kite, should be revoked of her job immediately, very disappointed.
Had to wait a long time to just to order. When asking the person taking our order a question she was super nasty. No class. Terrible establishment. The workers should all be fired and they should just start over. Absolutely useless. If I could give zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Every time I come to this McDonald’s they have you waiting at the speaker for 5 or more minutes to even answer you to take your order! One time I sat waiting for 10 minutes before they even took my order and there was no one else in the line but me! Even when I got to the window! The mannerisms of some of the staff are just horrible. I did an order online. The online app says they were open on Christmas Day until 5 o’clock. I went there at 12:30 for my order myself and several cars were in line waiting and there was no sign that stated that they were closed. There was no one at all present in the restaurant and not one car parked in the parking lot, this McDonald’s has constantly given me a horrible experience
Atmosphere: 1
Food: 1
Service: 1
Slow, lazy, rude. The woman in the hat was eating out of a delivery order bag instead of grabbing my drink. After 5 minutes she finally asked me what i was doing and instead of getting my drink she decided to then berate me for waiting for my drink.
Atmosphere: 3
Food: 3
Service: 1
They've gotten better. If I don't go during a rush things are usually fine. But if it a rush I might not get an Item or a customization I ordered
Atmosphere: 3
Food: 3
Service: 3
Overnight lady at drive-thru eats and drinks more than she works.. no gloves mask or hairnet
Atmosphere: 1
Food: 1
Service: 1
Kiosks do not work so I can’t use my rewards and order. Everyone is leaving, so sad to see.
Atmosphere: 1
Food: 1
Service: 1
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