Sandwich was great. The autumn squash soup was extremely watery? The wait in line was over 10 minutes for one car. Not sure why they didn’t have the car park in the designated spots? Instead of holding up the entire line. Nonetheless the sandwich was tasty!
Atmosphere: 5
Food: 4
Service: 3
Cameron Gallo
Order was correct and came incredibly fast. Delivery driver was nice and did a good job. I haven't had Panera in about 2 years prior to this. The quality is terrible now. The baguettes look like processed white wonder bread. The 15 dollar sandwich looks like something from a middle school cafeteria. The soup was decent but with a plastic after taste. Panera has always been expensive but usually tasted like it was. This tasted like it coated 5 dollars to make.
Food: 2
Service: 5
modernizedpest
INCREDIBLE customer service! Cashier let me sample a drink when I wasn't sure about what I wanted and was SUPER patient and helpful with my order. Food was tasty, I love stopping here after class.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mac & Cheese
Willy Welch
I ordered 2 lattes, a small Mac and cheese and a half sandwich at the drive thru.cost $30 when I home I realized they gave me cold lattes when I expected hot ones. I would of returned them but I didn't have the time Don't you train your employees? I'm not happy, I will think twice before I spend that much for so little quality
Atmosphere: 1
Food: 3
Service: 1
dana cadman
Love the North Greenbush Panera. Service is always great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Croissant, Cranberry Orange Muffin, Mac & Cheese
M
My wife ordered pick up here today. They loved the food and it was easy for her to order.
But I was impressed that the staff was warm, and helped me to the pick up counter for mobile ordering. It made the trip positive.
Atmosphere: 4
Food: 5
Service: 5
elriverita500
Their new sandwiches are very good.
Atmosphere: 5
Food: 5
Service: 5
Michelle Phelan-Humphries, Real Estate Sales Person
Food was great and customer service was above and beyond! The manager checked in a few times and brought us boxes without asking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich and Soup Mac
Peter Patron
Ran out of items for what I ordered.
Atmosphere: 4
Food: 4
Service: 5
Joel Cummings
I tried the new Chicken Bacon ranch sandwich and it was not good. I am not sure if it is this store or the sandwich just does not taste good. Rubbery chicken. They didn't have the correct bread. The cashier was fine. Of course the prices have gone through the roof. 27 for a salad and a sandwich. It was not busy at around 5 pm on a Thursday.
No hand sanitizing station. How in 2024 a leading restaurant chain doesn't have a hand cleaning station is beyond me. Obviously they have the funds so why not? Maybe really don't care much about their customers health even though proclaiming to be serving healthy meals.
Sandwich was great. The autumn squash soup was extremely watery? The wait in line was over 10 minutes for one car. Not sure why they didn’t have the car park in the designated spots? Instead of holding up the entire line. Nonetheless the sandwich was tasty!
Atmosphere: 5
Food: 4
Service: 3
Order was correct and came incredibly fast. Delivery driver was nice and did a good job. I haven't had Panera in about 2 years prior to this. The quality is terrible now. The baguettes look like processed white wonder bread. The 15 dollar sandwich looks like something from a middle school cafeteria. The soup was decent but with a plastic after taste. Panera has always been expensive but usually tasted like it was. This tasted like it coated 5 dollars to make.
Food: 2
Service: 5
INCREDIBLE customer service! Cashier let me sample a drink when I wasn't sure about what I wanted and was SUPER patient and helpful with my order. Food was tasty, I love stopping here after class.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mac & Cheese
I ordered 2 lattes, a small Mac and cheese and a half sandwich at the drive thru.cost $30
when I home I realized they gave me cold lattes when I expected hot ones.
I would of returned them but I didn't have the time
Don't you train your employees?
I'm not happy, I will think twice before I spend that much for so little quality
Atmosphere: 1
Food: 3
Service: 1
Love the North Greenbush Panera. Service is always great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Croissant, Cranberry Orange Muffin, Mac & Cheese
My wife ordered pick up here today. They loved the food and it was easy for her to order.
But I was impressed that the staff was warm, and helped me to the pick up counter for mobile ordering. It made the trip positive.
Atmosphere: 4
Food: 5
Service: 5
Their new sandwiches are very good.
Atmosphere: 5
Food: 5
Service: 5
Food was great and customer service was above and beyond! The manager checked in a few times and brought us boxes without asking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich and Soup Mac
Ran out of items for what I ordered.
Atmosphere: 4
Food: 4
Service: 5
I tried the new Chicken Bacon ranch sandwich and it was not good. I am not sure if it is this store or the sandwich just does not taste good. Rubbery chicken. They didn't have the correct bread. The cashier was fine. Of course the prices have gone through the roof. 27 for a salad and a sandwich. It was not busy at around 5 pm on a Thursday.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Great bakery shop
Atmosphere: 5
Food: 5
Service: 5
The expensive food is not all that!
Atmosphere: 3
Food: 1
Service: 1
Kiosk is easy to use. Half sandwiches are great.
Atmosphere: 5
Food: 5
Service: 5
Just got beverages.Service was prompt.
Atmosphere: 4
Food: 4
Service: 4
No hand sanitizing station. How in 2024 a leading restaurant chain doesn't have a hand cleaning station is beyond me. Obviously they have the funds so why not? Maybe really don't care much about their customers health even though proclaiming to be serving healthy meals.
Atmosphere: 3
Food: 5
Service: 1
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