Food was barely warm and when got home and opened bag missing items
Atmosphere: 2
Food: 1
Service: 2
Mariah Ruhle
Ordered ahead on doordash for pick up. Food was ready on time, was tasty, very spicy!! But we did not get our 2 blue cheese sides which were included in our order.
Atmosphere: 5
Food: 5
Service: 4
Tufan Tufan
50 minutes for an order and even 1 hour of waiting is crazy
Food: 3
Service: 1
Alexandria Myers
I couldn’t be more excited to have wingstop around. Been craving it for years since moving back home from North Carolina.
James Schillinger
Worst experience for a first time customer !! Took 43 minutes for 10 wings and they sucked !!! I'll never go to this place again !!
Atmosphere: 1
Food: 1
Service: 1
Chao Yang
If saying need to wait 15-20 mins means need to wait for an hour. Can I say I will pay for 100 and only pay 10 dollars?
alexis waller
First and foremost I want to express I do not blame the workers other than giving us a time estimate that was bogus. But me and my boyfriend are never coming back. The women at the counter said it was going 15 minutes when in reality it was 1 hour and 9 minutes of a wait time .Just keep it a stack. We ordered our food at 5:15 and didn’t get our food until 6:24 . During the wait we had even left twice, so that weren’t just standing their staring at them the whole time. We left to get gas and went to the Walmart near by and they still weren’t ready either times. This place sucks bad , and they are understaffed. The food was not very tasty it lacked flavor and the bread on my chicken sandwich was stale. They need a manager that actually helps them out and lightens the load cause once they get behind it’s a wrap. You’re gonna be waiting all night. Lastly, they don’t wear gloves. Not worth $50.
ian kane
Will never go here again. Nothing against the workers, this place is just missing management. Was told it would be a 15-minute wait. I am very patient but having to wait over an hour is a little much. No one was wearing gloves, but whatever. After finally getting home with the food it was just okay I guess. Wasn’t worth the $50 I spent there. Bye bye, WingStop!
Atmosphere: 1
Food: 2
Service: 1
Tia S
Expect to wait, even after ordering through the app. When I ordered on the app said that my food would be ready in 15 to 20 mins. It took 45 mins to get my order. The staff didn't say that it was going to be longer when I arrived just asked for my name and went in the back. Got home and the food wasn't that good and they forgot items in my order. Won't be going back.
Atmosphere: 1
Food: 2
Service: 1
Dillon
My experience here was interesting. The employees were very friendly! I did place a mobile order and it took an hour for it to be ready when the email said 11-16 minutes. I'm a pretty patient person but that seemed excessive. I had people walking in and placing orders get their food before I got mine that I ordered online. That being said, my fries were ice cold after waiting an hour. Wings were very fresh and perfectly cooked. Employees did apologize for the wait which was appreciated. Not sure I will be returning anytime soon, which is a shame because I live right up the road and was very excited for this location to open. I think with some time management this location could be great.
My bestfriend took a bit of this and instantly threw up I’m not sure what this is the chicken is raw and it looks like what could be a cyst I am so livid that this is in my town this chicken should’ve been inspected before giving to people it could’ve been a kid or a baby eating this this is NOT OKAY!!!!!
Atmosphere: 1
Food: 1
Service: 1
darlene hyams
Just scrolling through reviews,to see if it would be a new place to eat. Not sure I will be going there can't understand how same establishment has no good reviews,and good reviews at the same time. It's either good or not. Hospitality doesn't seem to be there either. Not a great way to start off with an establishment. Corporate or franchise should be addressed.
Atmosphere: 1
Food: 1
Service: 1
John Slay
Hate to rate so low, this is the new location in Troy that just opened up, I’m not sure if they were expecting a lot of business or they just don’t care but store is way to small always crowed and understaffed. The employees need help becuase it doesn’t seem like they can keep up with orders. I ordered lemon pepper wings and they were horrible with some weird after taste and soggy. I’ve had wing stop in Albany along with wings from buffalo wild wing and buffalo wing wings GO all lemon pepper to ensure it wasn’t my taste buds. Save your money and go somewhere else. There’s always people outside the store loitering smoking weed or just making it an uncomfortable atmosphere.
Atmosphere: 1
Food: 1
Service: 2
MIU !! (سعدية)
Aaliyah and Nefey are awesome!! Super friendly girls, food came out fresh, and I just love the atmosphere they gave! Super helpful with navigating the menu for my first time here. Thanks to them it won’t be my last! Loving the service and food here at the Troy Wingstop!
Food was barely warm and when got home and opened bag missing items
Atmosphere: 2
Food: 1
Service: 2
Ordered ahead on doordash for pick up. Food was ready on time, was tasty, very spicy!! But we did not get our 2 blue cheese sides which were included in our order.
Atmosphere: 5
Food: 5
Service: 4
50 minutes for an order and even 1 hour of waiting is crazy
Food: 3
Service: 1
I couldn’t be more excited to have wingstop around. Been craving it for years since moving back home from North Carolina.
Worst experience for a first time customer !! Took 43 minutes for 10 wings and they sucked !!! I'll never go to this place again !!
Atmosphere: 1
Food: 1
Service: 1
If saying need to wait 15-20 mins means need to wait for an hour. Can I say I will pay for 100 and only pay 10 dollars?
First and foremost I want to express I do not blame the workers other than giving us a time estimate that was bogus. But me and my boyfriend are never coming back. The women at the counter said it was going 15 minutes when in reality it was 1 hour and 9 minutes of a wait time .Just keep it a stack. We ordered our food at 5:15 and didn’t get our food until 6:24 . During the wait we had even left twice, so that weren’t just standing their staring at them the whole time. We left to get gas and went to the Walmart near by and they still weren’t ready either times. This place sucks bad , and they are understaffed. The food was not very tasty it lacked flavor and the bread on my chicken sandwich was stale. They need a manager that actually helps them out and lightens the load cause once they get behind it’s a wrap. You’re gonna be waiting all night. Lastly, they don’t wear gloves. Not worth $50.
Will never go here again. Nothing against the workers, this place is just missing management. Was told it would be a 15-minute wait. I am very patient but having to wait over an hour is a little much. No one was wearing gloves, but whatever. After finally getting home with the food it was just okay I guess. Wasn’t worth the $50 I spent there. Bye bye, WingStop!
Atmosphere: 1
Food: 2
Service: 1
Expect to wait, even after ordering through the app. When I ordered on the app said that my food would be ready in 15 to 20 mins. It took 45 mins to get my order. The staff didn't say that it was going to be longer when I arrived just asked for my name and went in the back. Got home and the food wasn't that good and they forgot items in my order. Won't be going back.
Atmosphere: 1
Food: 2
Service: 1
My experience here was interesting. The employees were very friendly! I did place a mobile order and it took an hour for it to be ready when the email said 11-16 minutes. I'm a pretty patient person but that seemed excessive. I had people walking in and placing orders get their food before I got mine that I ordered online. That being said, my fries were ice cold after waiting an hour. Wings were very fresh and perfectly cooked. Employees did apologize for the wait which was appreciated. Not sure I will be returning anytime soon, which is a shame because I live right up the road and was very excited for this location to open. I think with some time management this location could be great.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Hair in food
Atmosphere: 1
Food: 1
Service: 1
My bestfriend took a bit of this and instantly threw up I’m not sure what this is the chicken is raw and it looks like what could be a cyst I am so livid that this is in my town this chicken should’ve been inspected before giving to people it could’ve been a kid or a baby eating this this is NOT OKAY!!!!!
Atmosphere: 1
Food: 1
Service: 1
Just scrolling through reviews,to see if it would be a new place to eat. Not sure I will be going there can't understand how same establishment has no good reviews,and good reviews at the same time. It's either good or not. Hospitality doesn't seem to be there either. Not a great way to start off with an establishment. Corporate or franchise should be addressed.
Atmosphere: 1
Food: 1
Service: 1
Hate to rate so low, this is the new location in Troy that just opened up, I’m not sure if they were expecting a lot of business or they just don’t care but store is way to small always crowed and understaffed. The employees need help becuase it doesn’t seem like they can keep up with orders. I ordered lemon pepper wings and they were horrible with some weird after taste and soggy. I’ve had wing stop in Albany along with wings from buffalo wild wing and buffalo wing wings GO all lemon pepper to ensure it wasn’t my taste buds. Save your money and go somewhere else. There’s always people outside the store loitering smoking weed or just making it an uncomfortable atmosphere.
Atmosphere: 1
Food: 1
Service: 2
Aaliyah and Nefey are awesome!! Super friendly girls, food came out fresh, and I just love the atmosphere they gave! Super helpful with navigating the menu for my first time here. Thanks to them it won’t be my last! Loving the service and food here at the Troy Wingstop!
Atmosphere: 5
Food: 5
Service: 5
Loading...