Recommended dishes: Boneless Wings, Grilled Chicken, Salad with and Other Goodies
Steve Hollenkamp
Horrible waitress. Treated us terribly. Slow and very insulting
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Bourbon Street Chicken and Shrimp, Menu
Heather g
If only there were negative star options for service. Worst Applebee’s. Worst food. Worst service on the planet. Stay away.
Atmosphere: 1
Food: 1
Service: 1
Shelley Hopkins Raymond
Wings were dry ill never go back there
Niel Davis
Great place to get a meal and beer. the staff and service were great
Atmosphere: 5
Food: 5
Service: 5
Doreen Bunton
Outside of the drink not getting the sugared/salted rim as described and pictured the food was plentiful - arrived hot and as ordered medium rare..very delishious !!
Service is too bad they are showing some attitude skip this find a best restaurant
Atmosphere: 3
Food: 3
Service: 1
Tony Matthews
Great place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Naomi Castle
Went here today for lunch. It was horrible service. I had a feeling it was going to be bad when there was no hostess up front to seat us. There was no one else waiting at the time. Than there was no glasses for our drinks to be served to us. Our drinks were served in paper cups. Ordered our food, it took 55 minutes for 2 grilled chicken salads to be served to us. Never never again will I patronize this Applebees.
Atmosphere: 1
Food: 2
Service: 1
Jeannette Hill
like to say we have never had this kind of experience with this restaurant in the past we finally left after waiting over and hour for our appetizers and meals ,we are usually very flexible but trulywaiting over and hour and multiple apologies from the waitress ang be brought out grease soak cold french fries on Applebee's was the last straw
Staff was very nice and friendly. I only had a.cheese burger and.fries but the burger.was.huge and fresh. Very tasty. Fries hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
MadPitA Peppers
Love coming to the Utica Applebee's. I have been coming here for years and always receive great service and hot food!
Atmosphere: 5
Food: 5
Service: 5
Cara Fuller
STAY AWAY 2 adults 2 children around 6:30pm on a Friday night. The moment we walked in and the hostess was confused as to which tables were clean vs dirty should have been the first warning sign to stay away. We are understanding people so we let her clean what needed to be cleaned and sat. We ordered 2 of the featured Lemonades, one regular, the other blue…neither had much flavor…it happens….. next we ordered Southern Comfort to drink. It took 15 minutes for the waitress to get them from the bar, she said another twble had ordered 6 milkshakes that the bar tender had to make….really? Milkshakes no one could help her, anyway It wasn’t southern comfort. Someone is switching your bottles or making their own concoctions, or adding a cheaper liquor to a more expensive bottle to make a profit on their own….this was not SOCO by any means it they even poured it in front of us and had us try it….nope not it….yall should really check that out before there’s a larger problem with it than some random person giving a review….they let animals in, personal pets, not an ADA service dog, but good old Sally was able to bring her lap dog who begs for scraps and WALKED IT AROUND THE RESTAURANT. So up to this point the alcohol was bad, the lemonade was tasteless, there’s dogs roaming the aisles and I ordered the Sirloin medium rare, it came out black and blue…. Still cold on the inside…..I didn’t want to send it back at this point I was done. My significant other ordered the pretzel appetizer. He adds salt to everything…they were too salty for him! They have the regular larger white pretzel salt plus good old table salt on them. You could feel the grittiness of the fine table salt on them…..nothing went right the waitress was pleasant, but after all the complaints not one manager came to speak with us….just wanted to give an honest assessment of why to stay away
Atmosphere: 2
Food: 1
Service: 5
Kimberly Lee
Yammy was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Sara Nicole
Waited forever for drinks, staff is not friendly. Over 35 min for appetizers. Never again!!
Great food. Great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Grilled Chicken, Salad with and Other Goodies
Horrible waitress. Treated us terribly. Slow and very insulting
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Bourbon Street Chicken and Shrimp, Menu
If only there were negative star options for service. Worst Applebee’s. Worst food. Worst service on the planet. Stay away.
Atmosphere: 1
Food: 1
Service: 1
Wings were dry ill never go back there
Great place to get a meal and beer. the staff and service were great
Atmosphere: 5
Food: 5
Service: 5
Outside of the drink not getting the sugared/salted rim as described and pictured the food was plentiful - arrived hot and as ordered medium rare..very delishious !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Menu, Mozzarella Sticks
Service is too bad they are showing some attitude skip this find a best restaurant
Atmosphere: 3
Food: 3
Service: 1
Great place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Went here today for lunch. It was horrible service. I had a feeling it was going to be bad when there was no hostess up front to seat us. There was no one else waiting at the time. Than there was no glasses for our drinks to be served to us. Our drinks were served in paper cups. Ordered our food, it took 55 minutes for 2 grilled chicken salads to be served to us. Never never again will I patronize this Applebees.
Atmosphere: 1
Food: 2
Service: 1
like to say we have never had this kind of experience with this restaurant in the past we finally left after waiting over and hour for our appetizers and meals ,we are usually very flexible but trulywaiting over and hour and multiple apologies from the waitress ang be brought out grease soak cold french fries on Applebee's was the last straw
Atmosphere: 2
Service: 2
Restaurantji Recommends
Staff was very nice and friendly. I only had a.cheese burger and.fries but the burger.was.huge and fresh. Very tasty. Fries hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Love coming to the Utica Applebee's. I have been coming here for years and always receive great service and hot food!
Atmosphere: 5
Food: 5
Service: 5
STAY AWAY 2 adults 2 children around 6:30pm on a Friday night. The moment we walked in and the hostess was confused as to which tables were clean vs dirty should have been the first warning sign to stay away. We are understanding people so we let her clean what needed to be cleaned and sat. We ordered 2 of the featured Lemonades, one regular, the other blue…neither had much flavor…it happens….. next we ordered Southern Comfort to drink. It took 15 minutes for the waitress to get them from the bar, she said another twble had ordered 6 milkshakes that the bar tender had to make….really? Milkshakes no one could help her, anyway It wasn’t southern comfort. Someone is switching your bottles or making their own concoctions, or adding a cheaper liquor to a more expensive bottle to make a profit on their own….this was not SOCO by any means it they even poured it in front of us and had us try it….nope not it….yall should really check that out before there’s a larger problem with it than some random person giving a review….they let animals in, personal pets, not an ADA service dog, but good old Sally was able to bring her lap dog who begs for scraps and WALKED IT AROUND THE RESTAURANT. So up to this point the alcohol was bad, the lemonade was tasteless, there’s dogs roaming the aisles and I ordered the Sirloin medium rare, it came out black and blue…. Still cold on the inside…..I didn’t want to send it back at this point I was done. My significant other ordered the pretzel appetizer. He adds salt to everything…they were too salty for him! They have the regular larger white pretzel salt plus good old table salt on them. You could feel the grittiness of the fine table salt on them…..nothing went right the waitress was pleasant, but after all the complaints not one manager came to speak with us….just wanted to give an honest assessment of why to stay away
Atmosphere: 2
Food: 1
Service: 5
Yammy was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Waited forever for drinks, staff is not friendly. Over 35 min for appetizers. Never again!!