Arby's

1801 Genesee St, Utica
(315) 724-0768

Recent Reviews

Thomas Lynch

awesome alternative to regular fast

Atmosphere: 5

Food: 5

Service: 5

Michael Yandle

Best n only roast beef fast food place around! Like the fish sandwich- a large fillet!

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Arby's Signature Sandwiches, Roast Beef

Diane Fetterolf

Fish sandwich!

Debra Liggins

Nice place to eat food!

Atmosphere: 5

Food: 5

Service: 5

Prolordn

The food is good, it’s always been the same but man is it expensive and keeps going up, 2 sandwiches and a curly fry was just under $20… I didn’t want the curly fry after that and the guy who prepared my food had it written on his face that he thinks I’m an idiot, besides the point, it’s not this locations fault. It’s the company as a hole, I could eat 2-3 days on $20 anywhere else ?‍♂️ just some information for someone who budgets and buys lunch out.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Roast Beef

alex tirado

This place is my favorite fast food restaurant, the drinks are creative, tasty and cold. I also love getting the Arby's chicken sandwich, which is the best chicken sandwich in my

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Chicken Tenders, Classic Roast Chicken Sandwich, Curly Fries, Fresh French Fries

Victoria Schneider

Beef and cheddar were amazing service was fast and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries, Roast Beef

Say What?!!! Marketing Services

I went for fish and found out that it is a seasonal menu item.I had chicken. It was alright.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Arby

NIZAR Z.

My favorite fast food place... I am a roast beef

Atmosphere: 5

Food: 5

Service: 5

Rose Millan

Picked up food for my friends dad in nursing home. Quick service and

Atmosphere: 5

Food: 5

Service: 5

Tracey Goppert

Didn't eat in drive

Food: 4

Service: 5

Theresa marie

7/10/23 update deserves zero starsI contacted guest support as advised. Today I decided to try arby's again. Well it was as bad if not worse than 3 weeks ago. 2 beef & cheddar were stone cold, no warmth at all. Buns smelled weird & were cold as well. Fries again cold. I'm not sure what has happened but arbys used to serve hot food. Especially important when it's delivery. But your workers do not care about any of this as is evident by the disgusting food they are sending out. Owner seriously needs to get informed & fire these lazy, ignorant non working individuals.$30 for food I literally threw in the garbage, as I was afraid I'd get sick. No excuse can justify this arby's. because it's delivery your workers do not care, why?? Because they do not have to make the situation right. Door dash does, & they only credit occasionally. So it's the customer who loses out all the way around. Sorry but a free sandwich coupon will not make this situation right or better. Keep up this kind of customer service & you will lose customers guaranteed. Do better!!!!!Everything was completely cold & gross! Waygu Burger was just thrown together, hope I don't get sick as it was not even warm, fries disgusting, cold, hard not worth eating. Cheese sauce was cold. Who is working today? Fire them, as they do not care about customs or Arby's. No excuses, My God this was just terrible. Buffalo Chicken Slider is so tiny worth maybe $1. Not $2.59, what a joke!! This was a delivery via door dash. If I could of got to restaurant myself, I would have returned all of it. They absolutely do not care at all about customs who order delivery. Wake up Arby's. This is a large portion of your business!! DO BETTER ARBY'S. WERE IS OWNER, you need to observe employees better...

Food: 1

Service: 1

lori stemmer

My daughter and I ordered the chicken salad. She really liked it so we both ordered it. I took two bites and she took one saying it did not taste right. I did not think it did either. I thought they used some dressing beside mayo. I returned both of them. Told them we could not eat and we both felt sick. They returned the sandwiches but nothing else. We left without eating anything. We think that it was very old. I got sick and my daughter also did not feel wellParking: Not the issue

Atmosphere: 3

Food: 1

Service: 1

MTA Authority

Good Food I order the Spicy Chicken Sandwich Was bussing at hell Really Good :yummy: I hope Owner See This Best Place Ever Just To Good! Cant Stop Eating Is To Good Oh yes Thanks Owner For My Reply I sent my all my friends to pay for people food soon thanks!!!!!!!!!

Bonnie Edwards

I got the Lamb Gyro, curly fries, and Orange Cream Milkshake. So yummy

Atmosphere: 5

Food: 5

Service: 5

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