Love this place! So family friendly and everyone is always in a great mood!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal, BK Chicken Fries
MentalReject76
Food is always fresh, service is well above average which is not a bad thing believe me when I tell you probably the nicest staff working the drive-thrus in the area. Sorry not sorry they make you feel welcomed vs the alternative from the others in area which make you feel like you are putting them out for asking for something from their store BK is doing it right . Appreciate the extra efforts
They use to be the only fast food joint we could count on to actually make the things that you order even at the last minute before final call such as a milkshake or something to do with the ice cream machine Etc. Until last night when they didn't make my two shakes and instead sent me coca cola. So even though I paid for two milkshakes at roughly$ 5 a piece and didn't get them, So door dash thinks it's okay to keep my funds and not issue a refund, hence this letter after explaining how it most definitely does warrant a refund and then some! That's theft for sure by such a big company as them you should be ashamed of yourselves especially with how much we spend on your services each week, it's sickening! And all because this restaurant didn't want to make my shakes! Thanks a lot guys! The best part is you had over 30 minutes before closing which was plenty of time to make the order
Atmosphere: 2
Food: 3
Service: 1
Robin Lamb
I don’t blame the employees; I blame management.
We were the first people on line inside, and there were about 3 cars in the drive-thru when we arrived.
We waited at the counter for 15 minutes - with no one in front of us - to place our order. No one spoke to us to apologize for the wait or tell us how much longer it would be. We were never acknowledged.
After 15 minutes of just standing there, we left.
We did overhear the staff talking about someone calling out at the last minute.
They are clearly understaffed. I feel bad for the kids who work there.
Service: 1
Mary Schachtler
New Burger King makes the entire visit very wonderful & the food tastes great!
Atmosphere: 5
Food: 5
Service: 5
RC
Food is good
Atmosphere: 4
Food: 4
Service: 4
J P
It’s my favorite Burger King in the area. They always do a good job.
We stopped in for a quick bite and had the best experience. Dajia the person taking our order and cleaning the lobby was super helpful very nice and made sure we had a great experience. She knows what customer service is and is so pleasant. This is the type of employee every place should hope for and those that have them should strive to keep. Thank you Dajia
Atmosphere: 5
Food: 4
Service: 5
April Willett
The employees are so fast and nice at this burger king. The manager is great. I watched her appreciate her workers, tell them how great they were doing, acknowledged me and made sure I knew my food would be done in a min. Let the cooks know if they needed help just let her know. So much better then McDonald's on North Genny down the road. Food is always fresh and hot. Burger King (especially this one)is my favorite choice for fast food!
April 18,2024I used the drive thru today at this Burger King and I just wanted to comment on a certain employee I dealt with. His name was “Tim” and I must say that he was the person who took my order and also gave me my meal! Tim stuck out to me because of his kind and pleasant voice, he answered my question about the meal I had ordered thoroughly and patiently…and handed me my meal WITH A GENUINE SMILE! He just stood out to me! Thank you Tim, and like I already told you… NEVER CHANGE,!!
Food: 5
Service: 5
Prince Rose
That man with blue hair y’all should keep him he respectful and working hard man
Quick place to grab breakfast.
Atmosphere: 4
Food: 4
Service: 5
Love this place! So family friendly and everyone is always in a great mood!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal, BK Chicken Fries
Food is always fresh, service is well above average which is not a bad thing believe me when I tell you probably the nicest staff working the drive-thrus in the area. Sorry not sorry they make you feel welcomed vs the alternative from the others in area which make you feel like you are putting them out for asking for something from their store BK is doing it right . Appreciate the extra efforts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Melt, Classic Wrap Spicy Wrap Honey Mustard Wrap, Onion Ring, Whopper Meal, Hershey's Sundae Pie
Went for breakfast. They no longer serve hot tea.
Atmosphere: 4
Food: 3
Service: 4
They use to be the only fast food joint we could count on to actually make the things that you order even at the last minute before final call such as a milkshake or something to do with the ice cream machine Etc. Until last night when they didn't make my two shakes and instead sent me coca cola. So even though I paid for two milkshakes at roughly$ 5 a piece and didn't get them, So door dash thinks it's okay to keep my funds and not issue a refund, hence this letter after explaining how it most definitely does warrant a refund and then some! That's theft for sure by such a big company as them you should be ashamed of yourselves especially with how much we spend on your services each week, it's sickening! And all because this restaurant didn't want to make my shakes! Thanks a lot guys! The best part is you had over 30 minutes before closing which was plenty of time to make the order
Atmosphere: 2
Food: 3
Service: 1
I don’t blame the employees; I blame management.
We were the first people on line inside, and there were about 3 cars in the drive-thru when we arrived.
We waited at the counter for 15 minutes - with no one in front of us - to place our order. No one spoke to us to apologize for the wait or tell us how much longer it would be. We were never acknowledged.
After 15 minutes of just standing there, we left.
We did overhear the staff talking about someone calling out at the last minute.
They are clearly understaffed. I feel bad for the kids who work there.
Service: 1
New Burger King makes the entire visit very wonderful & the food tastes great!
Atmosphere: 5
Food: 5
Service: 5
Food is good
Atmosphere: 4
Food: 4
Service: 4
It’s my favorite Burger King in the area. They always do a good job.
Atmosphere: 5
Food: 5
Service: 5
The food and service were great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Bacon Melt, Whopper Patty
Restaurantji Recommends
Ok place
Atmosphere: 3
Food: 3
Service: 3
We stopped in for a quick bite and had the best experience. Dajia the person taking our order and cleaning the lobby was super helpful very nice and made sure we had a great experience. She knows what customer service is and is so pleasant. This is the type of employee every place should hope for and those that have them should strive to keep. Thank you Dajia
Atmosphere: 5
Food: 4
Service: 5
The employees are so fast and nice at this burger king. The manager is great. I watched her appreciate her workers, tell them how great they were doing, acknowledged me and made sure I knew my food would be done in a min. Let the cooks know if they needed help just let her know. So much better then McDonald's on North Genny down the road. Food is always fresh and hot. Burger King (especially this one)is my favorite choice for fast food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon King, Chicken Nuggets, French Fries, Classic Wrap Spicy Wrap Honey Mustard Wrap, Flame Grilled Beef, Whopper Patty
April 18,2024I used the drive thru today at this Burger King and I just wanted to comment on a certain employee I dealt with. His name was “Tim” and I must say that he was the person who took my order and also gave me my meal! Tim stuck out to me because of his kind and pleasant voice, he answered my question about the meal I had ordered thoroughly and patiently…and handed me my meal WITH A GENUINE SMILE! He just stood out to me! Thank you Tim, and like I already told you… NEVER CHANGE,!!
Food: 5
Service: 5
That man with blue hair y’all should keep him he respectful and working hard man
Atmosphere: 5
Food: 5
Service: 5
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