China Wok
2001 Genesee St, Utica
(315) 724-8000
Recent Reviews
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Horrible customer service. Ordered food for delivery and after multiple phone calls for which they seemed to have no idea what’s going on and well over an hour of waiting for food we still have nothing. Highly recommend going elsewhere. Completely unacceptable!!!
Food is ... soso... but they dont know how to pay took me 3 days to pay and they harassed me everyday for payment when it was clear on thier side many times. I wouldnt let them use my card anymore and brought cash leaving my vacation early. Still soso food
Order from here all the time then was told today they don't deliver 2l3 blocks away then said they do they they didn't bring all my food that I ordered and paid for and when I call back for the rest tell me we don't deliver that far. I live 1 mile away and order all the time. Horrible service and horrible food
Always friendly and good service thus far! I forgot my credit card and they still placed the order for me to pick up when I returned.
Note: not the best accommodations for eating in.
Parking: You can park on Auburn Ave next to the building.
Atmosphere: 4
Food: 5
Service: 5
I needed some lunch delivered and the ordering was easy and quick and delivery was just as quick. Food was delicious and hot. Also I have never had pork fried rice before with so much pork. It was delicious! The driver was very kind as well. Super great food and service.
Atmosphere: 5
Food: 5
Service: 5
Was passing through and decided to stop here for lunch. The reviews saying it’s dirty are just…wrong. It was very clean, it’s a small establishment with hard working people who make excellent food. They do their best to make sure you are satisfied. I selected no side, and the gentleman went through to make sure there wasn’t anything else I wanted. He gave me an egg roll for no extra charge just to make sure I got a side. Very sweet people, the food was delicious. I ordered bourbon chicken with pork fried rice and got the pork egg roll. Absolutely would recommend.
Atmosphere: 5
Food: 5
Service: 5
Been going here for years. I absolutely adore it! Highly recommend the Szechuan chicken!
Atmosphere: 5
Food: 5
Service: 5
Small take out Chinese restaurant with great food!
Atmosphere: 3
Food: 5
Service: 4
The food was dry and they helped themselves to a tip on to my bill.
Food: 2
Service: 1
Always consistent nice people
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Legit the best steamed dumplings I’ve ever had!!!! I’ve been coming here ever since I was just a little kid and till this day this has been my all time fav restaurant!!!!!! If you haven’t you have to try the steamed dumpling!
Atmosphere: 5
Food: 5
Service: 5
The food is okay, the restaurant is really dirty and the windows need to be clean. I have stopped going
Atmosphere: 1
Food: 4
Service: 2
Quality went WAYYYY down hill. I went to this place for about 5 years and it’s definitely not the same. It’s been like this the past 2 orders. The food was actually disgusting last night. I didn’t eat any of mine. $40 down the drain. Wont come back to this place anymore.
Atmosphere: 1
Food: 1
Service: 1
Placed an order for delivery like I been doing for 20 years. Order was wrong and took over an hour to get incorrect food. I didn’t leave a tip on the receipt. The driver took it upon himself to add a tip and new total. Called and was told the “manager” would call me back but nothing. Definitely just lost a long time customer.
Atmosphere: 1
Food: 4
Service: 1
First time eating there and couldn't eat the take out. Some of the worst I've had.
Atmosphere: 2
Food: 1
Service: 3
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